Total Calls definition

Total Calls is the total number of Eligible Calls
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Total Calls. Answered: The number of calls answered by a person should exceed 98%.
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Examples of Total Calls in a sentence

  • Total Calls Commission Intralata/ Interstate Revenue Intralata/ Interstate Mins.

  • Customers can ask questions, learn which REPs are serving their areas, and request educational materials.▪ Total Calls: 325,000 (Feb.

  • Calculated: Voice Drop Call Rate (%) = # of Drop Calls / Total Calls (Network based metric)3) Congestion: Measures the % of congested areas in a network where customers may experience voice/data issues during periods of high network loada.

  • Motion- Second-Millville Fire DepartmentEmergency Medical Services Performance / Statistical Analysis 10-1-2020 to 10-31-2020 Total Calls - Millville Fire EMS512 Total Patients Treated362Service Not Needed150Rescue 30 (QRV)13 Response Time (Average) 5.15 Calls Handled by Mutual Aid Dept.

  • Toll free lines Paid lines Total Calls Total Callers10008006004002000using a toll-free (1-800) number.

  • This report should only include calls related to ARTS (any substance use disorder related call).Total Calls Received must equal the sum of Total Calls Answered and Total Calls Abandoned (both Member and Provider).Calls Abandoned are the number of calls where the caller disconnects while on hold waiting for an agent.

  • The number in this category when added to the number in the Calls Receiving CSR Within Thirty (30) Seconds category will add up to less than Total Calls Seeking CSR, because the following types of Total Calls Seeking CSR will not be included in either category: calls which are lost because the caller hangs up after thirty (30) seconds without leaving a message and callers who receive help from a CSR after waiting more than thirty (30) seconds.

  • Aggregate number of all offered calls to the RCI call centres by Wireless customers (Total Calls Offered-IVR Handled).

  • Motion- Second- Millville Fire DepartmentEmergency Medical Services Performance / Statistical Analysis 3-1-2021 to 3-31-2021 Total Calls - Millville Fire EMS549 Total Patients Treated396Service Not Needed153 Response Time (National Standard 8.59) 6.11 District Calls Handled by Mutual Aid Dept.

  • The number of Total Calls Seeking CSR which were picked up by a live CSR within 30 seconds of the commencement of Wait Time.

Related to Total Calls

  • Total Net Debt means, at any time, the aggregate amount of all obligations of members of the Group for or in respect of Borrowings at that time but:

  • Minimum Level (ML means the concentration at which the entire analytical system must give a recognizable signal and an acceptable calibration point. The ML is the concentration in a sample that is equivalent to the concentration of the lowest calibration standard analyzed by a specific analytical procedure, assuming that all the method-specified sample weights, volumes and processing steps have been followed.