User Satisfaction definition

User Satisfaction means the degree of satisfaction expressed by Clients in relation to their experience of the CLA service you deliver via the user satisfaction surveys conducted in accordance with Paragraph 2.59;
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Examples of User Satisfaction in a sentence

  • The Council will use the results from the Service User Satisfaction Survey to ascertain views on the quality and performance of the Services.

  • The CONSULTANT, at City’s request, will provide performance measurements regarding the Services provided, including, but not limited to, the following: Quality of work: defect rate, re-work rate Response time Service fulfillment rate User Satisfaction ( City as user/ City users ) Proposed Service Level Agreement Summary: Priority Definition Response Time After Notification Provide Solution Time Target Resolution Time Escalation Path Emergency • Entire organization is affected.

  • J., Diehl, V., Norman, K.: Development of an Instrument Measuring User Satisfaction of the Human-Computer Interface.

  • Service Threshold: <96.00%; Operating Service Level: 98.00 – 98.99%.• Query User Satisfaction (%): The percentage of the total number of query satisfaction surveys completed in each Reporting Period, rating the quality of the resolution of Queries by the Contractor as “Good”, “Very Good” or “Excellent”.

  • A Review of Factors Influencing User Satisfaction in Information Retrieval.

  • The functional performance includes User Satisfaction Surveys questionnaires and building walk-through.

  • We are pleased to provide You the benefits of this Variable Annuity Contract.

  • DeLone and McLean [18] in their quest for the dependent variable advised that studies that measured User Satisfaction should include measure of attitude so that the potentially biasing effects of those attitudes can be controlled in analysis.

  • Vendor and ACI shall mutually agree on the form and content of the surveys, which shall be no less thorough than Vendor’s customary user satisfaction program as set forth in Schedule K (User Satisfaction Survey Guidelines).

  • Outcomes of Rollator and Powered Wheelchair Interventions – User Satisfaction and Participation.

Related to User Satisfaction

  • Debt Service Requirements means the aggregate principal payments (whether at maturity or pursuant to scheduled mandatory sinking fund redemption requirements) and interest payments on the Bonds for the period of time for which calculated; provided, however, that for purposes of calculating such amount, principal and interest shall be excluded from the determination of Debt Service Requirements to the extent that such principal or interest is payable from amounts deposited in trust, escrowed or otherwise set aside for the payment thereof with the Paying Agent or other commercial bank or trust company located in the State and having full trust powers.

  • Finished grade means the approved elevation of ground surface of lands upon which fill has been placed in accordance with this By-law;

  • Rating Category means one of the generic rating categories of any Rating Agency without regard to any refinement or gradation of such rating by a numerical modifier or otherwise.