Common use of The 24-hour emergency call centre Clause in Contracts

The 24-hour emergency call centre. The 24-hour emergency call centre must always be notified immediately in order to claim the Home Assistance benefits. The 24-hour emergency call centre will then arrange all necessary activities, in particular it will make contact with the necessary trades, locksmiths and other public or private service providers. An emergency situation exists - If sustained impairment in the insured's quality of life occurs because of unforeseen damage to the parts of his flat/house mentioned in pt. 5, or - Action is required immediately to prevent serious damage to the insured flat/house.