Step 1. Informal - Immediate Supervisor and/or Department HeadA grievant shall institute the grievance procedure of this Article by filing with his/her Immediate Supervisor and/or Department Head during the term of this Agreement a written or electronic notice to the Office of Labor and Employee Relations. The Office of Labor and Employee Relations shall acknowledge receipt of the notice by return email to the union president and recording secretary designating a case number and title for the filing. Said notice must state the alleged violation of the Agreement and the remedy sought. Any such notice not on an official grievance form and/or lacking an alleged violation of the Agreement and/or lacking a remedy shall be returned to the Union so that the Union may cure any deficiencies. No such notice may be filed more than fourteen (14) days from the date of the occurrence of the event or the date on which the unit member had reasonable knowledge of the event or conditions upon which the grievance is based. The Immediate Supervisor and/or Department Head shall meet or arrange to meet within five (5) days with the grievant and attempt to resolve the grievance. If within five (5) days after such meeting, the grievant and the Immediate Supervisor and/or Department Head have failed to agree upon a resolution of the grievance the grievant may elect to proceed to the next level.
