Service Credit definition

Service Credit means the periods of time for which the required contributions have been made to

Service Credit means a credit calculated as described in Section 2 and Section 5(a) of this Service Level Agreement.

Service Credit is the percentage of the monthly service fees for the affected Service or Service Resource that is credited to Customer for a validated Claim.

Examples of Service Credit in a sentence

• Reporting Service Credit is annual and expires at the end of each program year.

• After AvePoint’s investigation of such claims, should the Parties determine that AvePoint has not met the uptime requirement set forth herein, Customer shall, as an exclusive remedy, be entitled to a Service Credit not to exceed in any particular month, fifteen per cent (15%) of the monthly fees.

• In the event the Service Provider does not meet the Annual Uptime Percentage commitment, you will be eligible to receive a Service Credit as described below.

• The Service Credit request must provide: (a) the Customer name and contact information; (b) the date and beginning/end time of the failed performance metric; (c) a brief description of the characteristics of the failed performance metric; and (d) the specific Leaseweb support ticket number(s) opened about the failed performance metric.

• Custom Communications Services Credit The Communications Service Credit is annual and expires at the end of each program year.

More Definitions of Service Credit

Service Credit means the percentage of the total fees actually paid by Customer for the specific SaaS Services that are applied to the month (i.e., 1/12 of the annual fees owed by Customer to AvePoint for the specific SaaS Services) in which a Service Credit is owed. If Customer purchased SaaS Services as part of a suite or other single offer, the applicable monthly fees and Service Credit for each SaaS Service will be pro-rated.

Service Credit means an amount equal to the pro-rata monthly recurring connectivity charges (i.e., all monthly recurring bandwidth-related charges) for one (1) day of Service.

Service Credit means any remedy for failure by BT to meet a Service Level as set out in the Schedule or Order.

Service Credit means the amount of money that will be credited to Customer’s next invoice after submission of a Credit Request and validation by Symantec that a credit is due to Customer.

Service Credit means the period taken into account under any Plan for purposes of determining length of service or plan participation to satisfy eligibility, vesting, benefit accrual and similar requirements under such Plan.

Service Credit means • One (1) day Service Credit = 1/30th of Customer’s Monthly Recurring Charges • One (1) month Service Credit = Full amount of Customer’s Monthly Recurring Charges

Service Credit is a dollar credit, calculated as set forth below, that we may credit back to an eligible account.