A complaint MUST contain. o 16.3.1. First and Last name of the Client (or company name if the Client is a legal entity); o 16.3.2. Client’s login details in the Trading Platform (i.e. Account number); o 16.3.3. Details of when the conflict first arose (date and time in the Trading Platform time); o 16.3.4. Ticker of the order in question; o 16.3.5. Description of the conflict situation supported by the reference to the Agreement;
Appears in 3 contracts
Samples: Client Agreement, Customer Agreement, Client Agreement
A complaint MUST contain. o 16.3.1. First and Last name of the Client (or company name if the Client is a legal entity);
o 16.3.2. Client’s login details in the Trading Platform (i.e. Account number);
o 16.3.3. Details of when the conflict first arose (date and time in the Trading Platform time);
o 16.3.4. Ticker of the order in question;
o 16.3.5. Description of the conflict situation supported by the reference to the Agreement;
Appears in 1 contract
Samples: Client Agreement
A complaint MUST contain. o 16.3.1. First and Last last name of the Client (or the company name name, if the Client is a legal entity);
o 16.3.2. Client’s login details in the Trading Platform (i.e. that is, the Account number);
o 16.3.3. Details of when the conflict first arose (date and time in the Trading Platform time);
o 16.3.4. Ticker of the order in question;
o 16.3.5. Description of the conflict situation supported by the reference to the Agreement;.
Appears in 1 contract
Samples: Customer Agreement