ACCEPTANCE AND TESTING. Once CUA deems the Service ready and available for use, CUA shall provide the Customer with a written Ready for Service Notice (or “RFS Notice”). Customer shall have a forty-eight (48) hours period (the “Testing Period”) from the date of such notice to test the Service at Customer’s expense. Before the end of the Testing Period, Customer shall notify CUA in writing if it believes the Service is in material non-compliance with the applicable technical specifications established by the International Telecommunications Union and set forth in the Order and Service Level Agreement. Acceptance shall be deemed to occur on the date earliest to occur that: (i)Customer accepts the Service in writing; (ii) Customer begins to use the Service (other than for testing); or (iii)the Testing Period ends with no written notice received by CUA from Customer. The Ready for Service Date shall be the date of the RFS Notice immediately preceding Acceptance. If Customer delivers notice of material non-compliance within the Testing Period, CUA shall promptly take such reasonable action as is necessary to correct any such non-compliance in the Services and shall send Customer a new RFS Notice, and the Testing Period and Acceptance process set forth in this Article10 shall repeat. Upon Customer acceptance of the Service, CUA will provide Customer a Service Activation Notice.
Appears in 3 contracts
Samples: Master Service Agreement, Master Service Agreement, Master Service Agreement
ACCEPTANCE AND TESTING. Once CUA CT Americas deems the Service ready and available for use, CUA CT Americas shall provide the Customer with a written Ready for Service Notice (or “RFS Notice”). Customer shall have a forty-eight (48) hours hour period (the “Testing Period”) from the date of such notice to test the Service at Customer’s expense. Before the end of the Testing Period, Customer shall notify CUA CT Americas in writing if it believes the Service is in material non-compliance with the applicable technical specifications established by the International Telecommunications Union and set forth in the Order and Service Level Agreement. Acceptance shall be deemed to occur on the date earliest to occur that: (i)Customer i) Customer accepts the Service in writing; (ii) Customer begins to use the Service (other than for testing); or (iii)the iii) the Testing Period ends with no written notice received by CUA CT Americas from Customer. The Ready for Service Date shall be the date of the RFS Notice immediately preceding Acceptance. If Customer delivers notice of material non-compliance within the Testing Period, CUA CT Americas shall promptly take such reasonable action as is necessary to correct any such non-compliance in the Services and shall send Customer a new RFS Notice, and the Testing Period and Acceptance process set forth in this Article10 shall repeat. Upon Customer acceptance of the Service, CUA CT Americas will provide Customer a Service Activation Notice.
Appears in 1 contract
Samples: Master Service Agreement