Acceptance Testing; Document Delivery; Training. 4.3.1 After City has obtained access to the SaaS Application and Services, and subsequent to each SaaS Software version upgrade, revision and patch as further outlined in Appendix B, City and Contractor shall conduct user acceptance testing as outlined in Appendices A and B, as the case may be, to verify that the SaaS Application and Services substantially conform to the specifications and City’s requirements contained therein. In the event that the City determines that the SaaS Services do not meet such specifications, the City shall notify the Contractor in writing, and Contractor shall modify or correct the SaaS Services so that it satisfies the Acceptance criteria. The date of Acceptance will be that date upon which City provides Contractor with written notice of satisfactory completion of Acceptance testing. If City notifies Contractor after the Acceptance Testing Period that the SaaS Services do not meet the Acceptance criteria outlined in Appendices A and B, as the case may be, then City shall be entitled to terminate this Agreement in accordance with the procedures specified in Article 8 herein, and shall be entitled to a full refund of any fees paid as part of this Agreement prior to termination.
Appears in 6 contracts
Samples: Software as a Service Agreement, Software as a Service Agreement, Software as a Service Agreement
Acceptance Testing; Document Delivery; Training. 4.3.1 After City has obtained access to the SaaS Application and Services, and subsequent to each SaaS Software version upgrade, revision and patch as further outlined in Appendix B, City and Contractor shall conduct user acceptance testing as outlined in Appendices A and B, as the case may be, to verify that the SaaS Application and Services substantially conform to the specifications and City’s requirements contained therein. In the event that the City determines that the SaaS Services do not meet such specifications, the City shall notify the Contractor in writing, and Contractor shall modify or correct the SaaS Services so that it satisfies the Acceptance criteria. The date of Acceptance will be that date upon which City provides Contractor with written notice of satisfactory completion of Acceptance testing. If City notifies Contractor after the Acceptance Testing Period that the SaaS Services do not meet the Acceptance criteria outlined in Appendices A and B, as the case may be, then City shall be entitled to terminate this Agreement in accordance with the procedures specified in Article 8 herein, and shall be entitled to a full refund of any fees paid as part of this Agreement prior to termination.
Appears in 2 contracts
Samples: Software as a Service Agreement, Software as a Service Agreement
Acceptance Testing; Document Delivery; Training. 4.3.1 a. After City has obtained access to the SaaS Application and Services, and subsequent to each SaaS Software version upgrade, revision and patch as further outlined in Appendix B2, City and Contractor shall conduct user acceptance testing as outlined in Appendices A 1 and B2, as the case may be, to verify that the SaaS Application and Services substantially conform to the specifications and City’s requirements contained therein. In the event that the City determines that the SaaS Services do not meet such specifications, the City shall notify the Contractor in writing, and Contractor shall modify or correct the SaaS Services so that it satisfies the Acceptance criteria. The date of Acceptance will be that date upon which City provides Contractor with written notice of satisfactory completion of Acceptance testing. If City notifies Contractor after the Acceptance Testing Period that the SaaS Services do not meet the Acceptance criteria outlined in Appendices A 1 and B2, as the case may be, then City shall be entitled to terminate this Agreement in accordance with the procedures specified in Article 8 Section 30 herein, and shall be entitled to a full refund of any fees paid as part of this Agreement prior to termination.
Appears in 1 contract
Samples: Software as a Service Agreement
Acceptance Testing; Document Delivery; Training. 4.3.1 After City has obtained access to the SaaS Application and Services, and subsequent to each SaaS Software version Version upgrade, revision and patch as further outlined in Appendix Bpatch, City and Contractor shall conduct user acceptance Acceptance testing as outlined in Appendices A this Term Sheet, the Agreement and B, as the case may be, accompanying Purchase Orders to verify that the SaaS Application and Services substantially conform to the specifications and City’s requirements contained therein. In the event that the City determines that the SaaS Services do not meet such specifications, the City shall notify the Contractor in writing, and Contractor shall modify or correct the SaaS Services so that it satisfies the Acceptance criteria. The date of Acceptance will be that date upon which City provides Contractor with written notice of satisfactory completion of Acceptance testing. If City notifies Contractor after the Acceptance Testing Period that the SaaS Services do not meet the Acceptance criteria outlined in Appendices A this Term Sheet, the Agreement and B, as the case may beaccompanying Purchase Orders, then City shall be entitled to terminate this Agreement the Purchase Order(s) in accordance with the procedures specified in Article 8 hereinthe Agreement, and shall be entitled to a full refund of any fees paid as part of this Term Sheet and the Agreement prior to termination.
Appears in 1 contract
Samples: Software as a Service Term Sheet
Acceptance Testing; Document Delivery; Training. 4.3.1 After City has obtained access to the SaaS Application and Services, and subsequent to each SaaS Software version upgrade, revision and patch as further outlined in Appendix BA, City and Contractor shall conduct user acceptance testing as outlined in Appendices A and BAppendix A, as the case may be, to verify that the SaaS Application and Services substantially conform to the specifications and City’s requirements contained therein. In the event that the City determines that the SaaS Services do not meet such specifications, the City shall notify the Contractor in writing, and Contractor shall modify or correct the SaaS Services so that it satisfies the Acceptance criteria. The date of Acceptance will be that date upon which City provides Contractor with written notice of satisfactory completion of Acceptance testing. If City notifies Contractor after the Acceptance Testing Period that the SaaS Services do not meet the Acceptance criteria outlined in Appendices A and BAppendix A, as the case may be, then City shall be entitled to terminate this Agreement in accordance with the procedures specified in Article 8 herein, and shall be entitled to a full refund of any fees paid as part of this Agreement prior to termination.
Appears in 1 contract
Samples: Software as a Service Agreement
Acceptance Testing; Document Delivery; Training. 4.3.1 After City has obtained access to the SaaS Application and Services, and subsequent to each SaaS Software version upgrade, revision and patch as further outlined in Appendix B, City and Contractor shall conduct user acceptance testing as outlined in Appendices A and B, as the case may be, to verify that the SaaS Application and Services substantially conform to the specifications and City’s requirements contained therein. In the event that the City determines that the SaaS Services do not meet such specifications, the City shall notify the Contractor in writing, and Contractor shall modify or correct the SaaS Services so that it satisfies the Acceptance criteria. The date of Acceptance will be that date upon which City provides Contractor with written notice of satisfactory completion of Acceptance testing. If City notifies Contractor after the Acceptance Testing Period that the SaaS Services do not meet the Acceptance criteria outlined in Appendices A and B, as the case may be, then City shall be entitled to terminate this Agreement in accordance with the procedures specified in Article 8 herein, and shall be entitled to a full refund of any fees paid as part of this Agreement prior to termination.
Appears in 1 contract
Samples: Software as a Service Agreement