Access to Data and Computer. In addition to the matters detailed in this XXXX, Customer understands that QualiSystems’ obligations hereunder cannot be met without access to Customer’s computer systems. Customer therefore agrees to provide QualiSystems with remote access to Licensee's computer systems and sufficient computer time and assistance to enable QualiSystems to (a) duplicate any reported problem, (b) determine that the problem results from the Software, and, (c) after corrective action, determine that the problem has been solved, or a workaround provided.
Appears in 4 contracts
Samples: Cloudshell End User License Agreement, Support Agreement, Support Agreement
Access to Data and Computer. In addition to the matters detailed in this XXXX, Customer understands that QualiSystems’ obligations hereunder cannot be met without access to Customer’s computer systems. Customer therefore agrees to provide QualiSystems with remote access to Licensee's computer systems and sufficient computer time and assistance to enable QualiSystems to (a) duplicate any reported problem, (b) determine that the problem results from the Software, and, (c) after corrective action, determine that the problem has been solved, or a workaround provided.
Appears in 2 contracts
Samples: Cloudshell End User License Agreement, End User License Agreement