Common use of Access to the Products Clause in Contracts

Access to the Products. To enable Us to efficiently perform the Support, You shall provide Us with sufficient, free, and safe remote access to the Products, Your computer systems, and networks, and if mutually agreed, to on-site support at Your location or facilities. Your failure to provide such access or information may delay the Support and/or result in Our inability to perform the Support; in such cases, We shall not be liable for any consequences related to, or resulting from, such delay or failure to perform.