Accredited Channel Partner Tag Classification. E.1. In addition to demonstrating compliance with the General Requirements and the obligations applicable to the Channel Partner Tag Classification, to be an Accredited Channel Partner Tag holder you must also demonstrate or provide us with the following: E.1.1. information or documentation, as appropriate, regarding (i) your business continuity plans and (ii) your relevant insurance levels for the type and scale of business you operate; E.1.2. if we reasonably request it, information or documentation in order to verify your financial position, which may include, if applicable, copies of statutory accounts; E.1.3. that you acknowledge receipt of complaints or customer contacts within 3 working days of receipt; E.1.4. that you have a process in place for data quality validation, which complies with our data quality policy, and which is auditable by us; E.1.5. reports, on our request and in a form as specified from time to time, which will provide metrics regarding your performance under this Contract, particularly (but without limitation) in relation to your data quality validation processes, complaints handling, compliance with requests from UK law enforcement agencies and other topics as notified by us; E.2. Registrars with an Accredited Channel Partner Tag Classification will have access to the following systems, subject to their compliance with the terms of the Contract and the appropriate System Instructions: E.2.1. all of the systems available to the Self Managed Tag Classification; and E.2.2. WHOIS2, subject to certain look up levels as defined from time to time in the relevant Acceptable Use Policy which may differ from that for the Channel Partner Tag Classification. E.3. Other rights applicable to the Accredited Channel Partner Tag Classification: E.3.1. The ability to make changes to the registrant name as specified in this Contract (subject to the Rules) without changing the identity of the Registrant (for example to correct a mistake or reflect a change of legal name). This ability must not be used to effect a transfer of a domain name to a different Registrant, which must be done using our domain transfer tool – see paragraph E.3.2. below; E.3.2. The ability, on behalf of Your Customers, to transfer domain names on an Accredited Channel Partner Tag, free of charge (subject to the Rules), using our domain transfer tool only; E.3.3. We may specify certain types of automated communication that we usually send to Registrants, which are optional for Accredited Channel Partner Tag users, which may include, without limitation, certain renewal reminders. Accredited Channel Partner Tag users will be able to opt out of having those communications sent to Registrants on their Accredited Channel Partner Tag, provided that they use commercially reasonable methods to ensure that Registrants are made aware of the steps they need to take to manage, transfer, renew or otherwise deal with their domain name registration(s), such as by sending their own renewal reminders to their customers. We may also specify certain communications which we will always send to Registrants, regardless of any opt out by the Registrar;
Appears in 6 contracts
Samples: Registrar Agreement, Registry Registrar Agreement, Registry Registrar Agreement
Accredited Channel Partner Tag Classification. E.1. In addition to demonstrating compliance with the General Requirements and the obligations applicable to the Channel Partner Tag Classification, to be an Accredited Channel Partner Tag holder you must also demonstrate or provide us with the following:
E.1.1. information or documentation, as appropriate, regarding (i) your business continuity plans and (ii) your relevant insurance levels for the type and scale of business you operate;
E.1.2. if we reasonably request it, information or documentation in order to verify your financial position, which may include, if applicable, copies of statutory accounts;
E.1.3. that you acknowledge receipt of complaints or customer contacts within 3 working days of receipt;
E.1.4. that you have a process in place for data quality validation, which complies with our data quality policyData Quality Policy, and which is auditable by us;
E.1.5. reports, on our request and in a form as specified from time to time, which will provide metrics regarding your performance under this Contract, particularly (but without limitation) in relation to your data quality validation processes, complaints handling, compliance with requests from UK law enforcement agencies and other topics as notified by us;
E.2. Registrars with an Accredited Channel Partner Tag Classification will have access to the following systems, subject to their compliance with the terms of the Contract and the appropriate System Instructions:
E.2.1. all of the systems available to the Self Managed Tag Classification; and
E.2.2. WHOIS2, subject to certain look up levels as defined from time to time in the relevant Acceptable Use Policy which may differ from that for the Channel Partner Tag Classification.
E.3. Other rights applicable to the Accredited Channel Partner Tag Classification:
E.3.1. The ability to make changes to the registrant name as specified in this Contract (subject to the Rules) without changing the identity of the Registrant (for example to correct a mistake or reflect a change of legal name). This ability must not be used to effect a transfer of a domain name to a different Registrant, which must be done using our domain transfer tool – see paragraph E.3.2. below;
E.3.2. The ability, on behalf of Your Customers, to transfer domain names on an Accredited Channel Partner Tag, free of charge (subject to the Rules), using our domain transfer tool only;
E.3.3. We may specify certain types of automated communication that we usually send to Registrants, which are optional for Accredited Channel Partner Tag users, which may include, without limitation, certain renewal reminders. Accredited Channel Partner Tag users will be able to opt out of having those communications sent to Registrants on their Accredited Channel Partner Tag, provided that they use commercially reasonable methods to ensure that Registrants are made aware of the steps they need to take to manage, transfer, renew or otherwise deal with their domain name registration(s), such as by sending their own renewal reminders to their customers. We may also specify certain communications which we will always send to Registrants, regardless of any opt out by the Registrar;
Appears in 3 contracts
Samples: Registry Registrar Agreement, Registry Registrar Agreement, Uk Registry Registrar Agreement
Accredited Channel Partner Tag Classification. E.15.1. In addition to demonstrating compliance with the General Requirements and the obligations applicable to the Channel Partner Tag Classification, to be an Accredited Channel Partner Tag holder you must also demonstrate or provide us with the following:
E.1.15.1.1. information or documentation, as appropriate, regarding (i) your business continuity plans and (ii) your relevant insurance levels for the type and scale of business you operatelevels, including public liability insurance;
E.1.25.1.2. if we reasonably request it, information or documentation in order to verify your financial position, which may include, if applicable, copies of statutory accounts;
E.1.35.1.3. that you acknowledge receipt of complaints or customer contacts within 3 working days of receipt;
E.1.45.1.4. that you have a process in place for data quality validation, which complies with our data quality policy, and which is auditable by us;
E.1.55.1.5. reports, on our request and in a form as specified from time to time, which will provide metrics regarding your performance under this Contract, particularly (but without limitation) in relation to your data quality validation processes, complaints handling, compliance with requests from UK law enforcement agencies and other topics as notified by us;
E.25.2. Registrars with an Accredited Channel Partner Tag Classification will have access to the following systems, subject to their compliance with the terms of the Contract and the appropriate System Instructions:
E.2.15.2.1. all of the systems available to the Self Managed Tag Classification; and
E.2.25.2.2. WHOIS2, subject to certain look up levels as defined from time to time in the relevant Acceptable Use Policy which may differ from that for the Channel Partner Tag Classification.
E.35.3. Other rights applicable to the Accredited Channel Partner Tag Classification:
E.3.15.3.1. The ability to make Make changes to the registrant name as specified in this Contract (subject to the Rules) without changing the identity of the Registrant (for example to correct a mistake or reflect a change of legal name). This ability must not be used to effect a transfer of a domain name to a different Registrant, which must be done using our domain transfer tool – see paragraph E.3.25.3.2. below;
E.3.25.3.2. The ability, on On behalf of Your Customers, to transfer from Registrants of domain names on an Accredited Channel Partner Tag, free of charge (subject to the Rules), using our domain transfer tool only;
E.3.35.3.3. We may specify certain types of automated communication that we usually send to Registrants, which are optional for Accredited Channel Partner Tag users, which may include, without limitation, certain renewal reminders. Accredited Channel Partner Tag users will be able to opt out of having those communications sent to Registrants on their Accredited Channel Partner Tag, provided that they use commercially reasonable methods to ensure that Registrants are made aware of the steps they need to take to manage, transfer, renew or otherwise deal with their domain name registration(s), such as by sending their own renewal reminders to their customers. We may also specify certain communications which we will always send to Registrants, regardless of any opt out by the Registrar;
Appears in 1 contract
Samples: Registrar Agreement
Accredited Channel Partner Tag Classification. E.1. In addition to demonstrating compliance with the General Requirements and the obligations applicable to the Channel Partner Tag Classification, to be an Accredited Channel Partner Tag holder you must also demonstrate or provide us with the following:
E.1.1. information or documentation, as appropriate, regarding (i) your business continuity plans and (ii) your relevant insurance levels for the type and scale of business you operatelevels, including public liability insurance;
E.1.2. if we reasonably request it, information or documentation in order to verify your financial position, which may include, if applicable, copies of statutory accounts;
E.1.3. that you acknowledge receipt of complaints or customer contacts within 3 working days of receipt;
E.1.4. that you have a process in place for data quality validation, which complies with our data quality policy, and which is auditable by us;
E.1.5. reports, on our request and in a form as specified from time to time, which will provide metrics regarding your performance under this Contract, particularly (but without limitation) in relation to your data quality validation processes, complaints handling, compliance with requests from UK law enforcement agencies and other topics as notified by us;
E.2. Registrars with an Accredited Channel Partner Tag Classification will have access to the following systems, subject to their compliance with the terms of the Contract and the appropriate System Instructions:
E.2.1. all of the systems available to the Self Managed Tag Classification; and
E.2.2. WHOIS2, subject to certain look up levels as defined from time to time in the relevant Acceptable Use Policy which may differ from that for the Channel Partner Tag Classification.
E.3. Other rights applicable to the Accredited Channel Partner Tag Classification:
E.3.1. The ability to make changes to the registrant name as specified in this Contract (subject to the Rules) without changing the identity of the Registrant (for example to correct a mistake or reflect a change of legal name). This ability must not be used to effect a transfer of a domain name to a different Registrant, which must be done using our domain transfer tool – see paragraph E.3.2. below;
E.3.2. The ability, on behalf of Your Customers, to transfer domain names on an Accredited Channel Partner Tag, free of charge (subject to the Rules), using our domain transfer tool only;
E.3.3. We may specify certain types of automated communication that we usually send to Registrants, which are optional for Accredited Channel Partner Tag users, which may include, without limitation, certain renewal reminders. Accredited Channel Partner Tag users will be able to opt out of having those communications sent to Registrants on their Accredited Channel Partner Tag, provided that they use commercially reasonable methods to ensure that Registrants are made aware of the steps they need to take to manage, transfer, renew or otherwise deal with their domain name registration(s), such as by sending their own renewal reminders to their customers. We may also specify certain communications which we will always send to Registrants, regardless of any opt out by the Registrar;
Appears in 1 contract
Samples: Registrar Agreement
