Common use of Administration Officer Level 2 Clause in Contracts

Administration Officer Level 2. An administration Employee Level 2 shall mean a clerical Employee who shall be employed to execute the functions contained in Level 1 as well as the following functions but which shall not be limited to: Duties as in Level 1 and in addition, responding to enquires, where presentation and the use of interpersonal skills together with the acquisition of sound knowledge of the Employer’s operations and services are a key aspect of the position. Specialised operations of computerised telephone equipment, and micro personal computers. Word processing software to create, format, edit, correct, print and save text documents. Maintenance of records as directed by the Employer. Computer applications involving clerical skills at this level, which may include one or more of the following functions: create a data base/files/records/accounting/payroll file, following standard procedures and using existing models/fields of information. An administration Employee Level 3 shall mean a clerical Employee who shall be employed to execute the functions contained in Levels 1 and 2 and which shall include but which shall not be limited to: This level of Employee shall be required to give detailed advice and information on the Employer’s services; respond to client/public/supplier problems within own functional area utilizing a high degree of interpersonal skills. Secretarial – performing a broad range of clerical functions at a higher level than Level 2. Apply computer software packages utilizing clerical skills higher than Level 2. Give guidance to Employees employed at Levels 1 and 2 when necessary.