ADVANCED SUPPORT SERVICES. 4.1. Customer may also request Leaseweb to perform support other than the Standard Support (the “Advanced Support Services”) in relation to Dedicated Equipment, Shared Web Hosting Services, Cloud Services, Multi-CDN Services and Cybersecurity Services. Advanced Support Services may include providing technical expertise, trouble shooting, consultancy services, setup and changes of configuration of Dedicated Nework Equipment (switches, firewalls, loadbalancers), application servers and clusters (including web and database servers and clusters) and Cybersecurity Services, OS updates, performance tuning and DNS services, including logging of changes and reports.
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Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
ADVANCED SUPPORT SERVICES. 4.1. Customer may also request Leaseweb to perform support other than the Standard Support (the “Advanced Support Services”) in relation to Dedicated Equipment, Shared Web Hosting Services, Cloud Services, Multi-CDN Services and Cybersecurity Services. Advanced Support Services may include providing technical expertise, trouble shooting, consultancy services, setup and changes of configuration of Dedicated Nework Equipment (switches, firewalls, loadbalancers), application servers and clusters (including web and database servers and clusters) and Cybersecurity Services, OS updates, performance tuning and DNS services, including logging of changes and reports.
Appears in 2 contracts
