All Written Materials. (A) The Contractor shall provide all written materials for Potential Enrollees and Enrollees in an easily understood language and format, and in a font size no smaller than 12 point. (B) The Contractor shall provide all written materials for Potential Enrollees and Enrollees in alternative formats upon request and at no cost, and in an appropriate manner that takes into consideration the special needs of Potential Enrollees or Enrollees with disabilities or limited English proficiency.
Appears in 33 contracts
Samples: McNa Dental Contract, Premier Access Chip Contract, Premier Access Contract Prepaid Ambulatory Health Plan (Pahp)
