Availability of Records. (1) If the records required under subsection (e) of this section are maintained at the on-site manager's office, the owner shall make the records available for inspection at the on-site manager's office within three days after receiving a written request. (2) If the records required under subsection (e) of this section are not routinely maintained at the on-site manager's office, the owner shall provide copies of the records to the on-site manager within 15 days of receiving a written request from a tenant or the commission or commission staff. (3) If there is no on-site manager, the owner shall make copies of the records available at the tenant's dwelling unit at a time agreed upon by the tenant within 30 days of the owner receiving a written request from the tenant. SAMPLE (4) Copies of the records may be provided by mail if postmarked by midnight of the last day specified in paragraph (1), (2), or (3) of this subsection. § 24.279. Rental Agreement (a) Rental agreement content. The rental agreement between the owner and tenant shall clearly state in writing: (1) the tenant will be billed by the owner for submetered or allocated utility services, whichever is applicable; (2) which utility services will be included in the bill issued by the owner; (3) any disputes relating to the computation of the tenant's bill or the accuracy of any submetering device will be between the tenant and the owner; (4) the average monthly bill for all dwelling units in the previous calendar year and the highest and lowest month's bills for that period; (5) if not submetered, a clear description of the formula used to allocate utility services; (6) information regarding billing such as meter reading dates, billing dates, and due dates; (7) the period of time by which owner will repair leaks in the tenant's unit and in common areas, if common areas are not submetered; (8) the tenant has the right to receive information from the owner to verify the utility bill; and (9) for manufactured home rental communities and apartment houses, the service charge percentage permitted under §24.281(d)(3) of this title (relating to Charges and Calculations) that will be billed to tenants. (b) Requirement to provide rules. At the time a rental agreement is discussed, the owner shall provide a copy of this subchapter or a copy of the rules to the tenant to inform the tenant of his rights and the owner's responsibilities under this subchapter. (c) Tenant agreement to billing method changes. An owner shall not change the method by which a tenant is billed unless the tenant has agreed to the change by signing a lease or other written agreement. The owner shall provide notice of the proposed change at least 35 days prior to implementing the new method. (d) Change from submetered to allocated billing. An owner shall not change from submetered billing to allocated billing, except after receiving written approval from the commission after a demonstration of good cause and if the rental agreement requirements under subsections (a), (b), and (c) of this section have been met. Good cause may include: (1) equipment failures; or (2) meter reading or billing problems that could not feasibly be corrected. (e) Waiver of tenant rights prohibited. A rental agreement provision that purports to waive a tenant's rights or an owner's responsibilities under this subchapter is void.
Appears in 21 contracts
Samples: Housing Agreement, Housing Agreement, Housing Agreement
Availability of Records. (1) If the records required under subsection (e) of this section thissection are maintained at the on-site manager's ’s office, the owner shall make the records available for inspection at the ontheon-site manager's ’s office within three days after receiving a written request.
(2) If the records required under subsection (e) of this section thissection are not routinely maintained at the on-site manager's officeonsite manager’soffice, the owner shall provide copies of the records to the on-site manager within 15 days of receiving a written request from a tenant or the commission or commission staff.
(3) If there is no on-site manager, the owner shall make copies of the records available at the tenant's ’s dwelling unit at a time agreed upon by the tenant within 30 days of the owner receiving a written request from the tenant. SAMPLE.
(4) Copies of the records may be provided by mail if postmarked by midnight of the last day specified in paragraph (1), (2), or (3) of this subsection. § §24.279. Rental Agreement.
(a) Rental agreement content. The rental agreement between the owner and tenant shall clearly state in writing:
(1) the tenant will be billed by the owner for submetered or allocated orallocated utility services, whichever is applicable;
(2) which utility services will be included in the bill issued by issuedby the owner;
(3) any disputes relating to the computation of the tenant's bill tenant’sbill or the accuracy of any submetering device will be between the tenant and the owner;
(4) the average monthly bill for all dwelling units in the previous calendar year and the highest and lowest month's bills month’sbills for that period;
(5) if not submetered, a clear description of the formula used to allocate utility services;
(6) information regarding billing such as meter reading dates, billing dates, and due dates;
(7) the period of time by which owner will repair leaks in the tenant's ’s unit and in common areas, if common areas are not arenot submetered;
(8) the tenant has the right to receive information from the owner theowner to verify the utility bill; and
(9) for manufactured home rental communities and apartment houses, the service charge percentage permitted under permittedunder §24.281(d)(3) of this title (relating to Charges and Calculations) that will be billed to tenants.
(b) Requirement to provide rules. At the time a rental agreement is discussed, the owner shall provide a copy of copyof this subchapter or a copy of the rules to the tenant to inform toinform the tenant of his rights and the owner's ’s responsibilities under this subchapter.
(c) Tenant agreement to billing method changes. An owner shall not change the method by which a tenant is billed isbilled unless the tenant has agreed to the change by signing a lease or other written agreement. The owner shall provide notice of the proposed change at least 35 days prior to implementing the new method.
(d) Change from submetered to allocated billing. An owner shall not change from submetered billing to allocated billing, except after receiving written approval from the commission after a demonstration of good cause and if the rental agreement requirements under subsections (a), (b), and (c) of this section have been met. Good cause may include:
(1) equipment failures; or
(2) meter reading or billing problems that could not feasibly be corrected.
(e) Waiver of tenant rights prohibited. A rental agreement provision that purports to waive a tenant's rights or an owner's responsibilities under this subchapter is void.
Appears in 1 contract
Samples: Lease Agreement