Common use of Beneficiary Brochure and Provider Lists Clause in Contracts

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process. Exhibit “B” XXXXX-PENINSULA HOSPITALS: 2010-2011 In consideration of the services provided by Contractor in Exhibit “A”, County shall pay Contractor based on the following fee schedule: PAYMENTS

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution processproblem. TELECARE CORPORATION: FY 2009 – 2010 Exhibit “B” XXXXX-PENINSULA HOSPITALS: 2010-2011 In consideration of the services provided by Contractor in Exhibit “A”, County shall pay Contractor based on the following fee schedule: PAYMENTS:

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution processproblem. Exhibit TELECARE CORPORATION FY 2010-2011 EXHIBIT “B” XXXXX-PENINSULA HOSPITALS: 2010-2011 In consideration of the services provided by Contractor in Exhibit “A”, County shall pay Contractor based on the following fee schedule: PAYMENTS:

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process. Exhibit “B” XXXXX-PENINSULA HOSPITALS: 2010-2011 2008 - 2009 In consideration of the services provided by Contractor in Exhibit “A”, County shall pay Contractor based on the following fee schedule: PAYMENTS:

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process. Exhibit “B” XXXXXXXXX XXXX BEHAVIORAL HEALTH CENTER: FY 2008-PENINSULA HOSPITALS: 201009 and FY 2009-2011 10 In consideration of the services provided by Contractor in Exhibit “A”, County shall pay Contractor based on the following fee schedule: PAYMENTS:

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process. Exhibit “B” XXXXX-PENINSULA HOSPITALS: 2010-2011 2009 - 2010 In consideration of the services provided by Contractor in Exhibit “A”, County shall pay Contractor based on the following fee schedule: PAYMENTS

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process. Exhibit “B” XXXXX-PENINSULA HOSPITALSXXXX XXXX BEHAVIORAL HEALTH CENTER: FY 2010-2011 11 and FY 2011-12 In consideration of the services provided by Contractor in Exhibit “A”, County shall pay Contractor based on the following fee schedule: PAYMENTS: