Common use of BREACHES OF THE SERVICE LEVEL/ COMMENTS Clause in Contracts

BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Cleaning Services Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Cleaning Services Manager Estates Room G22 University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to the Section’s feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/cleaning-services

BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Cleaning Services Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Cleaning Services Manager Estates & Facilities Room G22 University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to the Section’s feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/cleaning-services

BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Cleaning Campus Services Administration Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Cleaning Campus Services Administration Manager Estates Room G22 G26 Whiteknights House University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to the Section’s feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/cleaning-servicesxxxx://xxx.xxxxxxx.xx.xx/fmd/campus-services/fmd-cs-reception.aspx

BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Cleaning Campus Services Administration Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Cleaning Campus Services Administration Manager Estates Room G22 G26 Whiteknights House University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to the Section’s Reception Services’ feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/cleaning-servicesxxxxx://xxx.xxxxxxx.xx.xx/fmd/campus-services/fmd-cs-reception.aspx

BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Cleaning Building Support Services Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Cleaning Building Support Services Manager Estates Campus Services Room G22 G26 Whiteknights House University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services Director for further investigation. 2.3 Access to the Section’s feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/cleaning-servicesxxxx://xxx.xxxxxxx.xx.xx/portering-services

BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Cleaning Postal Services Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Cleaning Postal Services Manager Estates Room G22 B03 Whiteknights House University of Reading Reading Berkshire RG6 6AH 6UR All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to the Section’s feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/cleaning-servicesxxxx://xxx.xxxxxxx.xx.xx/postal-services

BREACHES OF THE SERVICE LEVEL/ COMMENTS. 2.1 The Cleaning Postal Services Manager welcomes comments on the SLA with a view to service improvement. Where customers feel that the service level is not compatible with their requirements or that the support given is below the stated level, they should write in the first instance to: Cleaning Postal Services Manager Estates Room G22 B03 Whiteknights House University of Reading Reading Berkshire RG6 6AH All complaints will be dealt with in accordance with the University’s complaints procedures. 2.2 Where the response is not deemed satisfactory, aggrieved parties should contact the Director of Campus Services for further investigation. 2.3 Access to the Section’s feedback and comments pages can be found at xxxx://xxx.xxxxxxx.xx.xx/cleaning-servicesxxxx://xxx.xxxxxxx.xx.xx/postal-services