Service Level. In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.
Service Level. During the Term, the Cloud Service will meet the service level specified in the applicable version of “Service Level Commitment” listed on the Oracle website located at xxx.xxxxxxxx.xxx/xxx, or such other URL as specified by Oracle, which is hereby incorporated by reference. If the Cloud Service fails to achieve the service level, then Customer will be entitled, as its sole and exclusive remedy, to a credit for the Cloud Service in accordance with the terms set forth in the Service Level Commitment. The Cloud Service’s system logs and other records shall be used for calculating any service level events.
Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment A. Service Levels and processes as defined within the TSA Operations Handbook will be followed by Service Receiver and Service Provider for support of this service agreement. Schedule A4
Service Level. If there is a Loss of Service then subject to the other terms of this Section including without limitation the exclusions at paragraph 9 BT will pay Service Credits.
Service Level. The City will provide the Property with a level of services, infrastructure, and infrastructure maintenance that is comparable to the level of services, infrastructure, and infrastructure maintenance available in other parts of the City with topography, land use, and population density similar to those reasonably contemplated or projected for the Property.
Service Level. If the Service or content are hosted by ProQuest, ProQuest will use commercially reasonable efforts to provide access to the Service on a continuous 24/7 basis (except for regularly scheduled maintenance) and free from viruses or other harmful software. ProQuest shall not be liable for any failure or delay or interruption in the Service or failure of any equipment or telecommunications resulting from any cause beyond ProQuest’s reasonable control. Customer is responsible for providing all required information for account set up and activation, and for its own telecommunications connections and related third-party charges.
Service Level. Gas produced from Xxxxx with wellheads located within the Dedicated Area that flows into a System through a Shipper Installed Asset in accordance with this Section 6.1.2 will be considered Priority 1 Gas as defined in Section 8.1.3.
Service Level. Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Service Levels and processes as defined within the TSA Operations Handbook will be followed by Service Receiver and Service Provider for support of this service agreement.
Service Level. This Article applies to any adjunct faculty who has taught in one college for a period of at least three academic years (fall and spring and/or summer semesters) and has also taught at least fifteen credit hours in one college.
Service Level. We will provide You with the applicable Service Level to which You have subscribed so long as You are current in payment of the Subscription Fees.
