Common use of Callback Response Clause in Contracts

Callback Response. Failure by Contractor to successfully complete the work described in a Purchase Order will result in a Callback. The TFC Contract Administrator will contact the Contractor and notify them of the Callback. Contractor will respond to the Callback no later than the next business day with a technician possessing the technical expertise, knowledge, and any required material to correct the problem. Contractor shall check in and out with the TFC Contract Administrator to ensure that the TFC Contract Administrator logs the commencement and completion times for the “Callback Service Ticket,” or summary list, for the services performed to correct the problem described in the original Purchase Order. Contractor shall provide the following information on the Callback Service Ticket: (i) building name; (ii) asset name and number; (iii) TFC work order number; (iv) name of Contractor personnel performing the work; (v) trade category of person performing the work; (vi) number of hours worked; (vii) itemized list of parts/material used/replaced; and (viii) narrative description of what the technician found that was causing the problem and what was done to correct it.

Callback Response. Failure by Contractor to successfully complete the work described in a Purchase Order Delivery Release will result in a Callback. The TFC Contract Administrator will contact the Contractor and notify them of the Callback. Contractor will respond to the Callback no later than the next business day with a technician possessing the technical expertise, knowledge, and any required material to correct the problem. Contractor shall check in and out with the TFC Contract Administrator to ensure that the TFC Contract Administrator logs the commencement and completion times for the “Callback Service Ticket,” or summary list, for the services performed to correct the problem described in the original Purchase OrderDelivery Release. Contractor shall provide the following information on the Callback Service Ticket: (i) building name; (ii) asset name and number; (iii) TFC work order number; (iv) name of Contractor personnel performing the work; (v) trade category of person performing the work; (vi) number of hours worked; (vii) itemized list of parts/material used/replaced; and (viii) narrative description of what the technician found that was causing the problem and what was done to correct it.

Callback Response. Failure by Contractor to successfully complete the work described in a Purchase Order will result in a Callback. The TFC Contract Administrator will contact the Contractor and notify them of the Callback. Contractor will respond to the Callback no later than the next business day with a technician possessing the technical expertise, knowledge, and any required material to correct the problem. Contractor shall check in and out with the TFC Contract Administrator to ensure that the TFC Contract Administrator logs the commencement and completion times for the “Callback Service Ticket,” or summary list, for the services performed to correct the problem described in the original Purchase Order. Contractor shall provide the following information on the Callback Service Ticket: (i) building name; (ii) asset name and number; (iii) TFC work order number; (iv) name of Contractor personnel performing the work; (v) trade category of person performing the work; (vi) number of hours worked; (vii) itemized list of parts/material used/replaced; and (viii) narrative description of what the technician found that was causing the problem and what was done to correct it.