Common use of Cancellation and Return Policy Clause in Contracts

Cancellation and Return Policy. Users and Employee Accounts may cancel a new line of Service within 30 days of activation (“Cancellation Period”), if the User: (a) contacts Contractor to cancel Service; and (b) returns the Like New Product (defined below) through Purchasing Entity’s Contractor account representative, or team, or location from which it was purchased with proof of purchase. The “Return Period” is thirty (30) calendar days from the Product’s purchase date. Only Like New Products returned with proof of purchase to Purchasing Entity’s Contractor account representative or team or location from which it was purchased within the Return Period are eligible for a refund of the purchase price. A “Like New Product” is a Product purchased from Contractor that is in its original packaging with all original contents, undamaged, and in good working condition with no material alterations to the Product’s hardware or software, as determined by Contractor in its sole discretion. Purchasing Entity may be required to pay a commercially reasonable restocking fee for failing to return a Product with included packaging, manuals or accessories, or if the Product returned is in a damaged, altered or destroyed condition. Even if Purchasing Entity cancels Service and/or returns any Product as provided herein, Purchasing Entity must pay all Service and usage Charges incurred thru the end of Purchasing Entity’s Service term or return date and any applicable subsequent penalties or assessments. If a User attempts to cancel Service, but does not return the applicable Product or if such Product is returned in a damaged, altered or destroyed condition, Contractor may take one or more of the following actions: (i) prevent such Product from working on any network; (ii) charge an early termination fee (if such line of Service is subject to an early termination fee); (iii) elect not to process Service cancellation; or (iv) charge such User the suggested retail price or the cost to repair the applicable Product, (which may be greater than the price paid for such Product), plus any shipping and handling charges. Except for the 30-calendar day Return Period, the cancellation and return policies in this Section 13 will not apply to Users who purchase Product(s) through Contractor’s EIP or a Contractor leasing program and the terms of that program’s agreement will supersede and control the purchase or lease of those Products.

Cancellation and Return Policy. Users Master and Employee Accounts Account Users may cancel a new line of Service without paying any applicable early termination fee if within 30 days of activation the Return Period (“Cancellation Period”), if defined below) the User: (a) contacts Contractor T-Mobile to cancel Service; Service and (b) returns the Like New Product Unit (defined below) through Purchasing EntityCustomer’s Contractor T-Mobile account representative, representative or team, team or location from which it was purchased with proof of purchase. The “Return Period” is thirty (30) calendar days from the ProductUnit’s purchase date. Only Like New Products Units returned with proof of purchase to Purchasing EntityCustomer’s Contractor T-Mobile account representative or team or location from which it was purchased within the Return Period are eligible for a refund of the purchase price. A “Like New ProductUnit” is a Product Unit purchased from Contractor T-Mobile that is in its original packaging with all original contents, undamaged, and in good working condition with no material alterations to the ProductUnit’s hardware or software, as determined by Contractor T-Mobile in its sole discretion. Purchasing Entity Customer may be required to pay a commercially reasonable restocking fee for failing to return a Product Unit with included packaging, manuals or accessories, or if the Product Unit returned is in a damaged, altered or destroyed condition. Even if Purchasing Entity Customer cancels Service and/or returns any Product Unit as provided herein, Purchasing Entity Customer must pay all Service and usage Charges charges incurred thru the end of Purchasing Entity’s Service term prior to cancellation or return date and any applicable subsequent penalties or assessments. If a User attempts to cancel Service, Service but does not return the applicable Product Unit or if such Product Unit is returned in a damaged, altered or destroyed condition, Contractor T-Mobile may take one or more of the following actions: (i) prevent such Product Unit from working on any network; (ii) charge an early termination fee (if such line of Service is subject to an early termination fee); (iii) elect not to process Service cancellation; or (iv) charge such User the suggested retail price or the cost to repair the applicable ProductUnit, (which may be greater than the price paid for such ProductUnit), plus any shipping and handling charges. Except for the 30-calendar day Return Period, the cancellation and return policies in this Section 13 will not apply to Users who purchase Product(s) through Contractor’s EIP or a Contractor leasing program and the terms of that program’s agreement will supersede and control the purchase or lease of those Products.

Cancellation and Return Policy. Users and Employee Accounts may cancel a new line of Service within 30 days of activation (“Cancellation Period”), if the User: (a) contacts Contractor to cancel Service; and (b) returns the Like New Product Device (defined below) through Purchasing Participating Entity’s Contractor account representative, or team, or location from which it was purchased with proof of purchase. The “Return Period” is thirty (30) calendar days from the ProductDevice’s purchase date. Only Like New Products Devices returned with proof of purchase to Purchasing Participating Entity’s Contractor account representative or team or location from which it was purchased within the Return Period are eligible for a refund of the purchase price. A “Like New ProductDevice” is a Product Device purchased from Contractor that is in its original packaging with all original contents, undamaged, and in good working condition with no material alterations to the ProductDevice’s hardware or software, as determined by Contractor in its sole discretion. Purchasing Participating Entity may be required to pay a commercially reasonable restocking fee for failing to return a Product Device with included packaging, manuals or accessories, or if the Product Device returned is in a damaged, altered or destroyed condition. Even if Purchasing Participating Entity cancels Service and/or returns any Product Device as provided herein, Purchasing Participating Entity must pay all Service and usage Charges incurred thru the end effective date of Purchasing Entity’s Service term termination or return date and any applicable subsequent penalties or assessments. If a User attempts to cancel Service, but does not return the applicable Product Device or if such Product Device is returned in a damaged, altered or destroyed condition, Contractor may take one or more of the following actions: (i) prevent such Product Device from working on any network; (ii) charge an early termination fee (if such line of Service is subject to an early termination fee); (iii) elect not to process Service cancellation; or (iv) charge such User the suggested retail price or the cost to repair the applicable ProductDevice, (which may be greater than the price paid for such ProductDevice), plus any shipping and handling charges. Except for the 30-calendar day Return Period, the cancellation and return policies in this Section 13 5 will not apply to Users who purchase Product(sDevice(s) through Contractor’s EIP or a Contractor leasing program and the terms of that program’s agreement will supersede and control the purchase or lease of those ProductsDevices.

Cancellation and Return Policy. Users and Employee Accounts Customer may cancel a new line of Service within 30 days of activation (“Cancellation Period”)or change an order by mutual agreement with BTI up to two weeks prior to the scheduled delivery date without penalty. Order cancellation requests must be submitted to BTI in writing. No order cancellation or change will be accepted without written consent from BTI. In the event such orders or the related specifications are modified, the costs incurred thereby shall be added to the purchase price. If the Customer cancels an order, and the order covers items, parts, or services rendered that are specially made to the Customer’s specifications, the Customer shall immediately pay for such items, parts, materials, and services, if already completed or procured by BTI as of the User: (a) contacts Contractor date of cancellation. If Customer for any reason fails to take delivery, Customer shall make payment as though delivery had been made and BTI may store goods for Customer’s account and at Customer’s expense and risk. BTI also reserves all claims for damages and other remedies upon cancellation of any order or breach of these terms and conditions from Customer. BTI shall be entitled, in the event of bankruptcy or insolvency of Customer, or in the event any proceeding is brought against Customer under bankruptcy or insolvency laws, to cancel Service; any order then outstanding and (b) returns receive reimbursement for BTI’s losses of the Like New cancellation. Customer may request to return Product (defined below) through Purchasing Entity’s Contractor account representative, or team, or location from which it was purchased with proof of purchase. The “Return Period” is within thirty (30) calendar days from the Productof Delivery Date and contingent upon BTI approval. Customer must submit their return request to BTI for approval. If BTI approves Customer’s purchase datereturn request, BTI will issue an RMA number to Customer authorizing return. BTI will not accept any delivery of a return without an authorized RMA number. Customer shall pay a twenty- five percent (25%) restocking charge on any unwanted Product returned to BTI. Only Like New Products new and unused Product returned with proof of purchase to Purchasing Entity’s Contractor account representative or team or location from which it was purchased within the Return Period are eligible for a refund of the purchase price. A “Like New Product” is a Product purchased from Contractor that is in its original packaging with all its original contentsseal intact and unopened is eligible for return. In the event Customer’s returned Product does not satisfy this criterion, undamaged, and in good working condition with no material alterations to BTI retains the Product’s hardware or software, as determined by Contractor in its sole discretion. Purchasing Entity may be required to pay a commercially reasonable restocking fee for failing right to return a Product with included packaging, manuals to Customer at their expense and deny approval of Product for return. Special order or accessories, or if the Product returned is in a damaged, altered or destroyed conditioncustom-built Products are NOT eligible to return. Even if Purchasing Entity cancels Service and/or No returns any Product as provided herein, Purchasing Entity must pay all Service and usage Charges incurred thru the end of Purchasing Entity’s Service term or return date and any applicable subsequent penalties or assessments. If a User attempts to cancel Service, but does not return the applicable Product or if such Product is returned in a damaged, altered or destroyed condition, Contractor may take one or more of the will be authorized following actions: thirty (i30) prevent such Product from working on any network; (ii) charge an early termination fee (if such line of Service is subject to an early termination fee); (iii) elect not to process Service cancellation; or (iv) charge such User the suggested retail price or the cost to repair the applicable Product, (which may be greater than the price paid for such Product), plus any shipping and handling charges. Except for the 30-calendar day Return Period, the cancellation and return policies in this Section 13 will not apply to Users who purchase Product(s) through Contractor’s EIP or a Contractor leasing program and the terms of that program’s agreement will supersede and control the purchase or lease of those Productsdays after Delivery Date.