Cancelling money transfers. 6.1. Once you’ve made a money transfer, you can’t usually cancel it or get a refund. 6.2. You should contact us immediately if you think a mistake has been made (by you or by us) while using our money transfer service. We don’t have to help you cancel the transfer, but we’ll try to help you if we can (or if we’re required to by law). 6.3. We may not be able to cancel your money transfer even if we try to. If this is the case, we won’t be able to refund you. We may still charge you reasonable Fees for attempting to cancel the money transfer. 6.4. If we’re able to refund you, we’ll normally refund the amount you have paid for the money transfer, less: ● any of our Fees that have already been charged. ● any reasonable fees for tracing, recalling or cancelling the money transfer. 6.5. If we ask you to and subject to law, you must immediately refund to us (or a third party we choose) money we transfer for you if, for example: ● we made a money transfer by mistake. ● we reasonably believe that you or someone else used our money transfer service in a way we don’t permit. ● we reasonably believe the money transfer is connected with illegal, fraudulent or prohibited activities (see paragraph 5 of the General Terms) carried on by you or someone else. ● through using the money transfer service, you’ve broken this Agreement in any other way.
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Samples: Service Agreement, Service Agreement, Service Agreement