CARD ACCEPTANCE REQUIREMENTS. 5.1 You must: (a) use reasonable care to detect forged or unauthorised signatures or the unauthorised use or forgery of a Card; and (b) notify PayFac if You become aware of or suspect fraud on the part of a Cardholder; and (c) not deliberately reduce the value of any one transaction by: (i) splitting a transaction into two or more transactions; or (ii) allowing a Cardholder to purchase items separately; and (d) establish a fair policy for dealing with refunds and disputes about transactions and include information about that policy on Transaction Receipts as required by PayFac; and (e) only submit a transaction as a refund to a Cardholder if it is a genuine refund of a previous sale transaction. The refund must be processed to the same card that was used in the original sales transaction and be for the original sale amount; and (f) give refunds for transactions by means of credit and not in cash or cheque; and (g) not process a refund transaction as a way of transferring funds between Your accounts; and (h) if a transaction for a sale does not cover the full amount of the sale: (i) in the situation in which the Card is used to make a deposit or pay an instalment You may accept the Card in payment of all or part of the outstanding balance; and (ii) in any other circumstance You must obtain the balance due at the time the sale is completed in cash; and (i) not state or set a minimum or maximum amount for a Card transaction without our prior written consent; and (j) not ask a Cardholder to reveal their PIN or any other secret identifier; and (k) contact PayFac for instructions if the identification of a Cardholder or the validity of the Card is uncertain; and (l) not knowingly submit for processing any transaction that is illegal or that You should have known is illegal. 5.2 For remote transactions, you must: (a) take reasonable steps to verify the identity of the Person You are dealing with, in order to confirm that they are the genuine Cardholder; and (b) record reasonable identification details of the Person You are dealing with, as well as the commencement and expiry dates of the Card.
Appears in 2 contracts
Samples: Merchant Agreement for Processing Card Payments, Tripartite Merchant Agreement
CARD ACCEPTANCE REQUIREMENTS. 5.1 You must:
(a) use reasonable care to detect forged or unauthorised signatures or the unauthorised use or forgery of a Card; and;
(b) notify PayFac the Payment Facilitator if You become aware of or suspect fraud on the part of a Cardholder; and;
(c) not deliberately reduce the value of any one transaction by:
(i) splitting a transaction into two or more transactions; or
(ii) allowing a Cardholder to purchase items separately; and;
(d) establish a fair policy for dealing with refunds and disputes about transactions and include information about that policy on Transaction Receipts as required by PayFac; andthe Payment Facilitator;
(e) only submit a transaction as a refund to a Cardholder if it is a genuine refund of a previous sale transaction. The refund must be processed to the same card Card that was used in the original sales transaction and be for the original sale amount; andamount or, if the Cardholder has agreed to a partial refund, the amount of that partial refund;
(f) give refunds for transactions by means of credit in accordance with clause 5.1(e) and not in cash or cheque; and;
(g) not process a refund transaction as a way of transferring funds between Your accounts; and;
(h) if a transaction for a sale does not cover the full amount of the sale:
(i) in the situation in which the Card is used to make a deposit or pay an instalment You may accept the Card in payment of all or part of the outstanding balance; and
(ii) in any other circumstance You must obtain the balance due at the time the sale is completed in cash; and;
(i) not state or set a minimum or maximum amount for a Card transaction without our prior written consent; and;
(j) not ask a Cardholder to reveal their PIN or any other secret identifier; and;
(k) contact PayFac the Payment Facilitator for instructions if the identification of a Cardholder or the validity of the Card is uncertain; and;
(l) not knowingly submit for processing any transaction that is illegal or that You should have known is illegal.
5.2 For remote transactions, you must:
(a) take reasonable steps to verify the identity of the Person You are dealing with, in order to confirm that they are the genuine Cardholder; and
(bm) record reasonable identification details not infer from the fact that a Cardholder has been issued with a nominated Card, or that a transaction has been processed or an authorisation has been given, that either of Us has guaranteed: (i) the Cardholder’s creditworthiness; (ii) the correct identity of the Person Cardholder; (iii) that the transaction is valid and acceptable and subsequently will not be charged back or reversed; or (iv) that You are dealing withhave complied with Your obligations under this Agreement and, as well as the commencement and expiry dates of the Cardin each case, You waive any right to claim that We do.
Appears in 1 contract
Samples: Merchant Agreement
CARD ACCEPTANCE REQUIREMENTS. 5.1 3.1 You must:
(a) use reasonable care to detect forged or unauthorised signatures or the unauthorised use or forgery orforgery of a Card; and
(b) notify PayFac Payrix Australia if You become aware of or suspect fraud on the part of a Cardholder; and
(c) not deliberately reduce the value of any one transaction by:
(i) splitting a transaction into two or more transactions; or
(ii) allowing a Cardholder to purchase items separately; and
(d) establish a fair policy for dealing with refunds and disputes about transactions and include information includeinformation about that policy on Transaction Receipts as required by PayFacPayrix Australia; and
(e) only submit a transaction as a refund to a Cardholder if it is a genuine refund of a previous sale transaction. The refund must be processed to the same card that was used in the original sales originalsales transaction and be for the original sale amount; and
(f) give refunds for transactions by means of credit and not in cash or cheque; and
(g) not process a refund transaction as a way of transferring funds between Your accounts; and
(h) if a transaction for a sale does not cover the full amount of the sale:
(i) in the situation in which when the Card is used to make a deposit or pay an instalment You may Youmay accept the Card in payment of all or part of the outstanding balance; and
(iii) in any other circumstance You must obtain the balance due at the time the sale is completed in cash; and
(iii) not state or set a minimum or maximum amount for a Card transaction without our prior written priorwritten consent; and
(j) not ask a Cardholder to reveal their PIN or any other secret identifier; and
(k) contact PayFac Payrix Australia for instructions if the identification of a Cardholder or the validity of the Card theCard is uncertain; and
(l) not knowingly submit for processing any transaction that is illegal or that You should have known is illegal.
5.2 For remote transactions, you must:
(am) take reasonable steps to verify the identity of the Person You are dealing with, in order to confirm toconfirm that they are the genuine Cardholder; and
(bn) record reasonable identification details of the Person You are dealing with, as well as the commencement and expiry dates of the Card.
Appears in 1 contract
Samples: Tripartite Merchant Agreement
CARD ACCEPTANCE REQUIREMENTS. 5.1 6.1 You must:
(a) use reasonable care measures to detect forged or unauthorised signatures or the unauthorised use or forgery of a Card; and;
(b) notify PayFac Australia Post if You become aware of or suspect fraud on the part of a Cardholder; and;
(c) not deliberately reduce the value of any one transaction Transaction by:
(i) splitting a transaction Transaction into two or more transactions; or
(ii) allowing a Cardholder to purchase items separately; and;
(d) establish a fair policy for dealing with refunds and disputes about transactions Transactions and include information about that policy on Transaction Receipts as required by PayFacAustralia Post; and
(e) In respect of the Card Acquiring Services:
i) only submit a transaction Transaction as a refund to a Cardholder if it is a genuine refund of a previous sale transactionTransaction. The refund must be processed to the same card Card that was used in the original sales transaction Transaction and be for the same amount as the original sale amountTransaction; and
(ii) not process a refund Transaction as a way of transferring funds between Your accounts;
f) give refunds for transactions Transactions by means of credit and not in cash or cheque; and;
(g) not process a refund transaction as a way of transferring funds between Your accounts; and
(h) if a transaction for a sale Transaction does not cover the full amount of the sale:
(i) in the situation in which where the Card is used to make a deposit or pay an instalment installment You may accept the Card in payment of all or part of the outstanding balance; and
(ii) in any other circumstance You must obtain the balance due at the time the sale is completed in cash; and;
(ih) not state or set a minimum or maximum amount for a Card transaction Transaction purchases by Cardholders from You using the Services without our Our prior written consent; and;
(ji) not ask a Cardholder to reveal their PIN or any other secret identifier; and;
(kj) contact PayFac Australia Post for instructions if the identification of a Cardholder or the validity of the Card is uncertain; and
(lk) not knowingly submit for processing any transaction Transaction that is illegal or that You should have known is illegal.
5.2 For remote transactions, you must:
(a) take reasonable steps to verify the identity of the Person You are dealing with, in order to confirm that they are the genuine Cardholder; and
(b) record reasonable identification details of the Person You are dealing with, as well as the commencement and expiry dates of the Card.
Appears in 1 contract
Samples: Online Payments Services Agreement
CARD ACCEPTANCE REQUIREMENTS. 5.1 You must:
(a) use reasonable care to detect forged or unauthorised signatures or the unauthorised use or forgery of a Card; and
(b) notify PayFac MuliPay if You become aware of or suspect fraud on the part of a Cardholder; and
(c) not deliberately reduce the value of any one transaction by:
(i) splitting a transaction into two or more transactions; or
(ii) allowing a Cardholder to purchase items separately; and
(d) establish a fair policy for dealing with refunds and disputes about transactions and include information about that policy on Transaction Receipts as required by PayFacXxxxXxx; and
(e) only submit a transaction as a refund to a Cardholder if it is a genuine refund of a previous sale transaction. The refund must be processed to the same card that was used in the original sales transaction and be for the original sale amount; and
(f) give refunds for transactions by means of credit and not in cash or cheque; and
(g) not process a refund transaction as a way of transferring funds between Your accounts; and
(h) if a transaction for a sale does not cover the full amount of the sale:
(i) in the situation in which the Card is used to make a deposit or pay an instalment You may accept the Card in payment of all or part of the outstanding balance; and
(ii) in any other circumstance You must obtain the balance due at the time the sale is completed in cash; and
(i) not state or set a minimum or maximum amount for a Card transaction without our prior written consent; and
(j) not ask a Cardholder to reveal their PIN or any other secret identifier; and
(k) contact PayFac MuliPay for instructions if the identification of a Cardholder or the validity of the Card is uncertain; and
(l) not knowingly submit for processing any transaction that is illegal or that You should have known is illegal.
5.2 For remote transactions, you You must:
(a) take reasonable steps to verify the identity of the Person You are dealing with, in order to confirm that they are the genuine Cardholder; and
(b) record reasonable identification details of the Person You are dealing with, as well as the commencement and expiry dates of the Card.
Appears in 1 contract
Samples: Tripartite Merchant Agreement
CARD ACCEPTANCE REQUIREMENTS. 5.1 You must:
(a) use reasonable care to detect forged or unauthorised signatures or the unauthorised use or forgery of a Card; and
(b) notify PayFac IntegraPay if You become aware of or suspect fraud on the part of a Cardholder; and
(c) not deliberately reduce the value of any one transaction by:
(i) splitting a transaction into two or more transactions; or
(ii) allowing a Cardholder to purchase items separately; and
(d) establish a fair policy for dealing with refunds and disputes about transactions and include information about that policy on Transaction Receipts as required by PayFacIntegraPay; and
(e) only submit a transaction as a refund to a Cardholder if it is a genuine refund of a previous sale transaction. The refund must be processed to the same card that was used in the original sales transaction and be for the original sale amount; and
(f) give refunds for transactions by means of credit and not in cash or cheque; and
(g) not process a refund transaction as a way of transferring funds between Your accounts; and
(h) if a transaction for a sale does not cover the full amount of the sale:
(i) in the situation in which the Card is used to make a deposit or pay an instalment You may accept the Card in payment of all or part of the outstanding balance; and
(ii) in any other circumstance You must obtain the balance due at the time the sale is completed in cash; and
(i) not state or set a minimum or maximum amount for a Card transaction without our prior written consent; and
(j) not ask a Cardholder to reveal their PIN or any other secret identifier; and
(k) contact PayFac IntegraPay for instructions if the identification of a Cardholder or the validity of the Card is uncertain; and
(l) not knowingly submit for processing any transaction that is illegal or that You should have known is illegal.
5.2 For remote transactions, you must:
(a) take reasonable steps to verify the identity of the Person You are dealing with, in order to confirm that they are the genuine Cardholder; and
(b) record reasonable identification details of the Person You are dealing with, as well as the commencement and expiry dates of the Card.
Appears in 1 contract
Samples: Tripartite Merchant Agreement
