Common use of Card, e-Banking and CashSend payments Clause in Contracts

Card, e-Banking and CashSend payments. There are limited circumstances in which you may be able to reverse payments for goods and services that you have paid for using your Card, subject to card issuer rules. Risk of making incorrect e-Banking payments We cannot cancel or reverse e-Banking, telephone banking payments or pre-paid purchases (e.g. pre-paid electricity or airtime), even if you enter an incorrect amount, account number, branch clearing code or cellphone number. You acknowledge that we do not check whether the beneficiary details that you enter are correct. Risk of someone other than the intended recipient receiving your CashSend transfer We cannot cancel or reverse CashSend transfers. The person who knows the amount of the transfer, the reference number that we send by SMS, and the access code that you select can withdraw the amount transferred. This could happen, for example, if you give us the wrong cellphone number for our SMS and send the amount of the transfer and access code to the same number. If you fear that someone other than the intended recipient may be able to withdraw your CashSend transfer you can cancel the transfer before the money is withdrawn on the channel (e-Banking or ATM) that you used to make the transfer.