Cardholder Disputes Regarding Goods or Services. Spiegel Group and Spiegel Group's Stores shall act promptly to investigate and work to resolve disputes with Cardholders regarding Goods or Services obtained through Spiegel Group and Spiegel Group's Stores pursuant to the Plan. Spiegel Group and Spiegel Group's Stores shall timely process credits or refunds for Cardholders utilizing the Plan.
Appears in 4 contracts
Samples: Private Label Credit Card Program Agreement (Eddie Bauer Holdings, Inc.), Private Label Credit Card Program Agreement (Eddie Bauer Holdings, Inc.), Private Label Credit Card Program Agreement (Eddie Bauer Holdings, Inc.)