Common use of Centralized Medical Record and Confidentiality Clause in Contracts

Centralized Medical Record and Confidentiality. The Service Coordinator must be responsible for maintaining a centralized record related to Member contacts, assessments and service authorizations. The MCO must ensure that the organization of and documentation included in the centralized Member record meets all applicable professional standards ensuring confidentiality of Member records, referrals, and documentation of information. The MCO must have a systematic process for generating or receiving referrals and sharing confidential medical, treatment, and planning information across providers.