Common use of Change in Terms and Conditions Clause in Contracts

Change in Terms and Conditions. First Choice Power will provide written notice at least fourteen (14) calendar days in advance of any material change in the terms and conditions of your agreement for electric service unless the change benefits you. If you object to the change(s) in the Agreement before they become effective, you may terminate the agreement with First Choice Power by initiating service in your name with another REP. Pricing may change as provided in the Agreement and does not constitute a material change of electricity service by First Choice Power. You will be able to find the most current agreement at xxxx://xxx.xxxxxxxxxxxxxxxx.xxx/prepaid/customer. Closeout Balance and Refunds: There will be no refund of any account balance unless you terminate electricity service with First Choice Power. If you terminate electricity service with First Choice Power (either by moving out or by switching your service to another REP), or we terminate electricity service with you, you are then entitled to a refund of the account credit, minus any outstanding balance accrued, any amounts owed under any payment plan (described above) and/or fees assessed until the date your electricity service with First Choice Power ends. First Choice Power refers to this amount as the “Closeout Balance”. If you are moving out, you are responsible for contacting Customer Service and requesting that First Choice Power close out your account, including recording the Closeout Balance at the time your service officially ends. If you are switching to another REP, your Closeout Balance will be determined by First Choice Power on the last day of your service with First Choice Power. Please note that there will be a $2.50 Refund Check Fee for all refund checks mailed to you which will be automatically deducted from your Closeout Balance prior to issuing you a refund. If your Closeout Balance is equal to or less than $5.00, you must contact First Choice Power and request a refund within thirty (30) calendar days of the last day of your service with First Choice Power, otherwise you agree to allow First Choice Power to donate this amount to an energy payment assistance program. Deposits and Credit Checks: First Choice Power will not require a security deposit. Acceptance of prepayment is solely for your convenience and will not be considered a deposit by First Choice Power. First Choice Power may not require a credit check at the time of enrollment. Interest on Prepayment: First Choice Power will not pay interest on any account balances. First Choice Power reserves the right to set a maximum limit on your account balance. LITE-UP Texas: First Choice Power offers discounted electrical service to eligible customers that qualify for LITE-UP Texas, a program that reduces the monthly cost of electricity for qualified low-income individuals during certain months of the year. Qualified customers will automatically receive a discounted rate for energy consumption during the qualifying period. If you are a qualified customer and you enrolled after the qualifying period, you will receive your discounted rate in the next qualifying period. Verification of eligibility and discounted rates will be shown via Account Updates. LITE-UP Texas Self-Enrollment Discount form and FAQ can be accessed at xxxx://xxx.xxx.xxxxx.xx.xx/consumer/lowincome/Assistance.aspx or by calling 0-000-000-0000. Assistance Agencies and Bill Payment Assistance: Should you need assistance paying for your electricity service, contact 0-000-000-0000 or go to xxxx://xxx.xxxxx.xxxxx.xx.xx/ea/index.htm for a list of assistance agencies. At your request or the request of an assistance agency, First Choice Power will provide you with your recent usage and payment history. First Choice Power will work with assistance agencies as necessary, and if you qualify, to assist you in maintaining your electricity service. We may initiate disconnection of service if we have not received payment from the energy assistance agency within forty-five (45) calendar days of our receipt of the commitment, or if after applying the payment your balance is less than or equal to $0.00. Under billing: First Choice Power reserves the right to correct any prior daily bills due to missing or erroneous customer charges that may arise as a result of: (1) meter errors; (2) miscalculations of taxes; (3) errors in collections at the authorized pay station; or

Appears in 2 contracts

Samples: First Choice Power Power, refer.directenergy.com

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Change in Terms and Conditions. First Choice Power Direct Energy will provide written notice at least fourteen (14) calendar days in advance of any material change in the terms and conditions of your agreement for electric service unless the change benefits you. If you object to the change(s) in the Agreement Terms of Service before they become effective, you may terminate the this agreement with First Choice Power Direct Energy by initiating service in your name with another REP. Pricing may change as provided in the Agreement and does not constitute a material change of electricity service by First Choice PowerDirect Energy. You will be able to find the most current agreement Agreement at xxxx://xxx.xxxxxxxxxxxxxxxx.xxx/prepaid/customerxxxx://xxx.xxxxxxxxxxxx.xxx/powertogo. Closeout Balance and Refunds: There will be no refund of any account balance unless you terminate electricity service with First Choice PowerDirect Energy. If you terminate electricity service with First Choice Power Direct Energy (either by moving out or by switching your service to another REP), or we terminate electricity service with you, you are then entitled to a refund of the account credit, minus any outstanding balance accrued, any amounts owed under any payment plan (described above) Payment Plan and/or fees assessed until the date your electricity service with First Choice Power Direct Energy ends. First Choice Power Direct Energy refers to this amount as the “Closeout Balance”. If you are moving out, you are responsible for contacting Customer Service and requesting that First Choice Power Direct Energy close out your account, including recording the Closeout Balance at the time your service officially ends. If you are switching to another REP, your Closeout Balance will be determined by First Choice Power Direct Energy on the last day of your service with First Choice PowerDirect Energy. Please note that there will be a $2.50 Refund Check Fee for all refund checks mailed to you which will be automatically deducted from your Closeout Balance prior to issuing you a refund. If your Closeout Balance is equal to or less than $5.00, you must contact First Choice Power Direct Energy and request a refund within thirty (30) calendar 30 days of the last day of your service with First Choice PowerDirect Energy, otherwise you agree to allow First Choice Power Direct Energy to donate this amount to an energy payment assistance program. Deposits and Credit Checks: First Choice Power Direct Energy Power-To-Go℠ will not require a security deposit. Acceptance of prepayment is solely for your convenience and will not be considered a deposit by First Choice PowerDirect Energy. First Choice Power Direct Energy may not require a credit check at the time of enrollment. Interest on Prepayment: First Choice Power Direct Energy will not pay interest on any account balances. First Choice Power Direct Energy reserves the right to set a maximum limit on your account balance. LITE-UP Texas: First Choice Power Direct Energy offers discounted electrical service to eligible customers that qualify for LITE-UP Texas, a program that reduces the monthly cost of electricity for qualified low-income individuals during certain months of the year. Qualified customers will automatically receive a discounted rate for energy consumption during the qualifying period. If you are a qualified customer and you enrolled after the qualifying period, you will receive your discounted rate in the next qualifying period. Verification of eligibility and discounted rates will be shown via Account Updates. LITE-UP Texas Self-Enrollment Discount form and FAQ can be accessed at xxxx://xxx.xxx.xxxxx.xx.xx/consumer/lowincome/Assistance.aspx xxxx://xxx.xxx.xxxxx.xx.xx/consumer/lowincome/ Assistance.aspx or by calling 0-000-000-0000. Assistance Agencies and Bill Payment Assistance: Should you need assistance paying for your electricity service, contact 0-000-000-0000 or go to xxxx://xxx.xxxxx.xxxxx.xx.xx/ea/index.htm for a list of assistance agencies. At your request or the request of an assistance agency, First Choice Power will provide you with your recent usage and payment history. First Choice Power will work with assistance agencies as necessary, and if you qualify, to assist you in maintaining your electricity service. We may initiate disconnection of service if we have not received payment from the energy assistance agency within forty-five (45) calendar days of our receipt of the commitment, or if after applying the payment your balance is less than or equal to $0.00. Under billing: First Choice Power reserves the right to correct any prior daily bills due to missing or erroneous customer charges that may arise as a result of: (1) meter errors; (2) miscalculations of taxes; (3) errors in collections at the authorized pay station; or.

Appears in 1 contract

Samples: refer.directenergy.com

Change in Terms and Conditions. First Choice Power Direct Energy will provide written notice at least fourteen (14) calendar days in advance of any material change in the terms and conditions of your agreement for electric service unless the change benefits you. If you object to the change(s) in the Agreement before they become effective, you may terminate the agreement with First Choice Power Direct Energy by initiating service in your name with another REP. Pricing may change as provided in the Agreement and does not constitute a material change of electricity service by First Choice PowerDirect Energy. You will be able to find the most current agreement at xxxx://xxx.xxxxxxxxxxxxxxxx.xxx/prepaid/customerxxxx://xxx.xxxxxxxxxxxx.xxx/powertogo. Closeout Balance and Refunds: There will be no refund of any account balance unless you terminate electricity service with First Choice PowerDirect Energy. If you terminate electricity service with First Choice Power Direct Energy (either by moving out or by switching your service to another REP), or we terminate electricity service with you, you are then entitled to a refund of the account credit, minus any outstanding balance accrued, any amounts owed under any payment plan (described above) and/or fees assessed until the date your electricity service with First Choice Power Direct Energy ends. First Choice Power Direct Energy refers to this amount as the “Closeout Balance”. If you are moving out, you are responsible for contacting Customer Service and requesting that First Choice Power Direct Energy close out your account, including recording the Closeout Balance at the time your service officially ends. If you are switching to another REP, your Closeout Balance will be determined by First Choice Power DIRECT ENERGY on the last day of your service with First Choice PowerDirect Energy. Please note that there will be a $2.50 Refund Check Fee for all refund checks mailed to you which will be automatically deducted from your Closeout Balance prior to issuing you a refund. If your Closeout Balance is equal to or less than $5.00, you must contact First Choice Power Direct Energy and request a refund within thirty (30) calendar days of the last day of your service with First Choice PowerDirect Energy, otherwise you agree to allow First Choice Power Direct Energy to donate this amount to an energy payment assistance program. Deposits and Credit Checks: First Choice Power Direct Energy will not require a security deposit. Acceptance of prepayment is solely for your convenience and will not be considered a deposit by First Choice PowerDirect Energy. First Choice Power Direct Energy may not require a credit check at the time of enrollment. Interest on Prepayment: First Choice Power Direct Energy will not pay interest on any account balances. First Choice Power Direct Energy reserves the right to set a maximum limit on your account balance. LITE-UP Texas: First Choice Power Direct Energy offers discounted electrical service to eligible customers that qualify for LITE-UP Texas, a program that reduces the monthly cost of electricity for qualified low-income individuals during certain months of the year. Qualified customers will automatically receive a discounted rate for energy consumption during the qualifying period. If you are a qualified customer and you enrolled after the qualifying period, you will receive your discounted rate in the next qualifying period. Verification of eligibility and discounted rates will be shown via Account Updates. LITE-UP Texas Self-Enrollment Discount form and FAQ can be accessed at xxxx://xxx.xxx.xxxxx.xx.xx/consumer/lowincome/Assistance.aspx or by calling 0-000-000-0000. Assistance Agencies and Bill Payment Assistance: Should you need assistance paying for your electricity service, contact 0-000-000-0000 or go to xxxx://xxx.xxxxx.xxxxx.xx.xx/ea/index.htm for a list of assistance agencies. At your request or the request of an assistance agency, First Choice Power Direct Energy will provide you with your recent usage and payment history. First Choice Power Direct Energy will work with assistance agencies as necessary, and if you qualify, to assist you in maintaining your electricity service. We may initiate disconnection of service if we have not received payment from the energy assistance agency within forty-five (45) calendar days of our receipt of the commitment, or if after applying the payment your balance is less than or equal to $0.00. Under billing: First Choice Power Direct Energy reserves the right to correct any prior daily bills due to missing or erroneous customer charges that may arise as a result of: (1) meter errors; (2) miscalculations of taxes; (3) errors in collections at the authorized pay station; oror (4) other errors and omissions. If the under billed amount is not paid according to the above, and your balance is equal to or less than $0.00, Direct Energy may request that your TDU interrupt your electricity service.

Appears in 1 contract

Samples: refer.directenergy.com

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Change in Terms and Conditions. First Choice Power will provide written notice at least fourteen (14) calendar days in advance of any material change in the terms and conditions of your agreement for electric service unless the change benefits you. If you object to the change(s) in the Agreement before they become effective, you may terminate the agreement with First Choice Power by initiating service in your name with another REP. Pricing may change as provided in the Agreement and does not constitute a material change of electricity service by First Choice Power. You will be able to find the most current agreement at xxxx://xxx.xxxxxxxxxxxxxxxx.xxx/prepaid/customer. Closeout Balance and Refunds: There will be no refund of any account balance unless you terminate electricity service with First Choice Power. If you terminate electricity service with First Choice Power (either by moving out or by switching your service to another REP), or we terminate electricity service with you, you are then entitled to a refund of the account credit, minus any outstanding balance accrued, any amounts owed under any payment plan (described above) and/or fees assessed until the date your electricity service with First Choice Power ends. First Choice Power refers to this amount as the “Closeout Balance”. If you are moving out, you are responsible for contacting Customer Service and requesting that First Choice Power close out your account, including recording the Closeout Balance at the time your service officially ends. If you are switching to another REP, your Closeout Balance will be determined by First Choice Power on the last day of your service with First Choice Power. Please note that there will be a $2.50 Refund Check Fee for all refund checks mailed to you which will be automatically deducted from your Closeout Balance prior to issuing you a refund. If your Closeout Balance is equal to or less than $5.00, you must contact First Choice Power and request a refund within thirty (30) calendar days of the last day of your service with First Choice Power, otherwise you agree to allow First Choice Power to donate this amount to an energy payment assistance program. Deposits and Credit Checks: First Choice Power will not require a security deposit. Acceptance of prepayment is solely for your convenience and will not be considered a deposit by First Choice Power. First Choice Power may not require a credit check at the time of enrollment. Interest on Prepayment: First Choice Power will not pay interest on any account balances. First Choice Power reserves the right to set a maximum limit on your account balance. LITE-UP Texas: First Choice Power offers discounted electrical service to eligible customers that qualify for LITE-UP Texas, a program that reduces the monthly cost of electricity for qualified low-income individuals during certain months of the year. Qualified customers will automatically receive a discounted rate for energy consumption during the qualifying period. If you are a qualified customer and you enrolled after the qualifying period, you will receive your discounted rate in the next qualifying period. Verification of eligibility and discounted rates will be shown via Account Updates. LITE-UP Texas Self-Enrollment Discount form and FAQ can be accessed at xxxx://xxx.xxx.xxxxx.xx.xx/consumer/lowincome/Assistance.aspx or by calling 0-000-000-0000. Assistance Agencies and Bill Payment Assistance: Should you need assistance paying for your electricity service, contact 0-000-000-0000 or go to xxxx://xxx.xxxxx.xxxxx.xx.xx/ea/index.htm for a list of assistance agencies. At your request or the request of an assistance agency, First Choice Power will provide you with your recent usage and payment history. First Choice Power will work with assistance agencies as necessary, and if you qualify, to assist you in maintaining your electricity service. We may initiate disconnection of service if we have not received payment from the energy assistance agency within forty-five (45) calendar days of our receipt of the commitment, or if after applying the payment your balance is less than or equal to $0.00. Under billing: First Choice Power reserves the right to correct any prior daily bills due to missing or erroneous customer charges that may arise as a result of: (1) meter errors; (2) miscalculations of taxes; (3) errors in collections at the authorized pay station; or

Appears in 1 contract

Samples: refer.directenergy.com

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