Common use of Change Management Procedure Clause in Contracts

Change Management Procedure. A change identified at any stage of the assignment, which requires the Deliverables under development and/or Services under scope to deviate from the then current baseline, shall be conveyed by the Client to TCS in writing using Change Request Form in Annexure F. The request for change will then be assessed by TCS to evaluate its impact including on technical feasibility, technical requirements in consequence of the proposed change, impact on ongoing service delivery, time schedule and cost. TCS will present this assessment with any review and re-estimation thereof to the Client for its approval. The Client shall signify either its approval or disapproval to TCS within seven days of receipt of such re-estimation from TCS. If Client rejects the re-estimation, then the change request shall be deemed to be cancelled. If the Client does not signify either its approval or disapproval to TCS within seven days of receipt of such re-estimation from TCS, then, it shall be deemed to be cancelled. In the case of delay of approval by the Client, the baseline itself may undergo a change and this can result in further reassessment of the charges, and the Client shall pay for these reassessed charges whenever invoices are raised for the same. TCS shall not be liable to provide any new services to the Client, other than what is agreed in Annexure A Scope of Services, unless Parties have agreed and executed a Change Request or entered into a new Service Agreement and parties have agreed on the TCS’s charges for new service. TCS rates for any Change Requests, over and above the ongoing Service Delivery Charges, are covered as part of Annexure C Service Charges.