Common use of CHANGES IN SUPPORT SERVICE AND SOFTWARE Clause in Contracts

CHANGES IN SUPPORT SERVICE AND SOFTWARE. Subject to Section 6 (Supported Software Versions) Customer acknowledges that Exasol has the right to discontinue the manufacture and development of any Software and the Support Service for any Software, including the distribution of older Software versions, at any time in its sole discretion, provided that Exasol agrees not to discontinue Support Service for the Software during the current annual term of these Terms and Conditions, subject to the termination provisions herein. Exasol reserves the right to alter Support Service from time to time, using reasonable discretion but in no event will such alterations result in (i) diminished support from the level of Support Service set forth herein; (ii) materially diminished obligations for Exasol; (iii) materially diminished Customer’s rights; or (iv) higher Support Fees during the then-current term. Exasol will provide Customer with thirty (30) days’ prior written notice (delivered electronically or otherwise) of any permitted material changes to the Support contemplated herein.

CHANGES IN SUPPORT SERVICE AND SOFTWARE. Subject to Section 6 (Supported Software Versions) Customer acknowledges that Exasol EXASOL has the right to discontinue the manufacture and development of any Software and the Support Service for any Software, including the distribution of older Software versions, at any time in its sole discretion, provided that Exasol EXASOL agrees not to discontinue Support Service for the Software during the current annual term of these Terms and Conditions, subject to the termination provisions herein. Exasol EXASOL reserves the right to alter Support Service from time to time, using reasonable discretion but in no event will such alterations result in (i) diminished support from the level of Support Service set forth herein; (ii) materially diminished obligations for ExasolEXASOL; (iii) materially diminished Customer’s rights; or (iv) higher Support Fees during the then-current term. Exasol EXASOL will provide Customer with thirty (30) days’ prior written notice (delivered electronically or otherwise) of any permitted material changes to the Support contemplated herein.