Charge-‐Out Rates. 17.1. Where we perform works that our outside our normal installation, service and support boundaries, we will charge for these services at the following rates: a. Technical support $80/hour ex GST, minimum charge of 30 minutes b. On-‐site technician $150/hour ex GST, minimum charge of 1 hour. c. Re-‐scheduled installation $150/hour ex GST, minimum charge of 1 hour d. Cabling works $110/hour ex GST, minimum charge of 30 minutes We aim to provide our customers with the best possible service. If you haven’t received the service you expected or you would like to make a suggestion we always appreciate your feedback.
Appears in 5 contracts
Samples: Service Agreement, Simple Telephone on NBN Service Agreement, Internet Service Agreement
