Common use of CHARGEBACK POLICY Clause in Contracts

CHARGEBACK POLICY. 19.1. If you place a chargeback with your credit card (on purpose or by mistake) for any deposit you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rules. 19.2. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.1. If you place a chargeback with your credit card (on purpose or by mistake) for any deposit you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rules. 19.2. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –—such as worldwide fraud blacklists –—to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t n't be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.your

CHARGEBACK POLICY. 19.1. If you place 27.13.1 In the event of a chargeback placed by you with your credit card Company (on purpose done intentionally or by mistake) for any deposit made by you made in your Account with Company’s account, we reserve the right not to consider withdrawal request until proceeding block your account and then a thorough investigation will be carried out on behalf of challenge the Company to determine the legitimacy of the chargeback. The blocked amount will only be released if the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rulesis found to be valid. 19.2. 27.13.2 We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. 27.13.3 We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such --such as worldwide fraud blacklists –to --to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. 27.13.4 We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4a) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t does not comply with our Compliance and risk Policies, the deposit will immediately be cancelled cancelled, and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In additionb) You agree that if you choose to do business with us and you file a chargeback with your credit card company, we initially follow an investigation to determine the legitimacy of your chargeback and in the event that you win the charge back argument, we will attempt unblock the said amount the soonest possible. In the event that you do not win the charge back argument, you agree to recover fraudulently disputed charges plus additional costs via a third- party collection agency charge the blocked amount of USD150 to your credit card, which will represent the “research and administrative processing fee” for our time responding to the matter. You hereby authorize us to charge this amount to your account will be reported to all credit bureaus as a delinquent collection accountcard. At If this pointcharge is rejected, we will no longer accept a settlement of your debt and will only accept payment pursue legal action to recoup losses for our time associated with responding to the charge back in full. In addition to this, any other fees explained above. You agree to reimburse us or any Representative we will file a report with may appoint for any legal expenses your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. actions may make us incur. c) Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.1. If you place 15.12.1 In the event of a chargeback placed by you with your credit card Company (on purpose done intentionally or by mistake) for any deposit made by you made in your Account with Company’s account, we reserve the right not to consider withdrawal request until proceeding block your account and then a thorough investigation will be carried out on behalf of challenge the Company to determine the legitimacy of the chargeback. The blocked amount will only be released if the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rulesis found to be valid. 19.2. 15.12.2 We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues.income 19.3. 15.12.3 We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such --such as worldwide fraud blacklists –to --to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. 15.12.4 We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4A) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t does not comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In additionB) You agree that if you choose to do business with us and you file a chargeback with your credit card company, we initially follow an investigation to determine the legitimacy of your chargeback and in the event, that you win the charge back argument, we will attempt unblock the said amount the soonest possible. In the event that you do not win the charge back argument, you agree to recover fraudulently disputed charges plus additional costs via a third- party collection agency charge the blocked amount of USD150 to your credit card, which will represent the “research and administrative processing fee” for our time responding to the matter. You hereby authorize us to charge this amount to your account will be reported to all credit bureaus as a delinquent collection accountcard. At If this pointcharge is rejected, we will no longer accept a settlement of your debt and will only accept payment pursue legal action to recoup losses for our time associated with responding to the charge back in full. In addition to this, any other fees explained above. You agree to reimburse us or any Representative we will file a report with may appoint for any legal expenses your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. actions may make us incur. C) Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.the

CHARGEBACK POLICY. 19.1. If you place 26.14.7.1 In the event of a chargeback placed by you with your credit card Company (on purpose done intentionally or by mistake) for any deposit made by you made in your Account with Company’s account, we reserve the right not to consider withdrawal request until proceeding block your account and then a thorough investigation will be carried out on behalf of challenge the Company to determine the legitimacy of the chargeback. The blocked amount will only be released if the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rulesis found to be valid. 19.2. 26.14.7.2 We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. 26.14.7.3 We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such --such as worldwide fraud blacklists –to --to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. 26.14.7.4 We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. : • If we determine that a deposit is high-risk or doesn’t does not comply with our Compliance and risk Policies, the deposit will immediately be cancelled cancelled, and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition• You agree that if you choose to do business with us and you file a chargeback with your credit card company, we initially follow an investigation to determine the legitimacy of your chargeback and in the event that you win the charge back argument, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency and your account will be reported to all credit bureaus as a delinquent collection accountunblock the said amount the soonest possible. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. • Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.527. We take fraud very seriouslyCosts, Fees and Charges 27.1 Prior to trading, the Client needs to consider applicable costs, fees, and charges. We log IP strings on The Client is solely responsible for requesting clarification from the Company in relation to the above, if necessary. 27.2 The Client should note that not all deposits made charges are represented in our accounts -any orders coming back as monetary terms and may appear, for instance, in points. For that reason, the Client needs to ensure that he/she understands the cost that the point amounts to in relation to a chargeback particular financial instrument. 27.3 The Company reserves the right to change, from time to time, any of the costs, fees, and charges applicable to Clients when trading financial instruments without prior notice. 27.4 The Client agrees that any applicable charges shall be deducted from his/her trading Account. 27.5 The provision of services by the Company is subject to the payment of costs, fees etc. (the Costs). In addition to those Costs, other costs may be due by Clients directly to fraudulent activities third parties. Changes to its costs will be diligently pursued notified to Clients by the Company through criminal proceedings in your local jurisdiction for prosecution the website. In case of changes to the fullest extent fees of the lawCompany, the Client may, within a period of 30 days from the notification, terminate the relationship with the Company. This paragraph applies to Retail Clients only. 27.6 The Company provides detailed information regarding Costs, Fees and Charges via its Website, which contains a relevant document in a PDF format, available in the Legal Documents section of the Company’s Internet page. 27.7 Spread and mark-up 27.7.1 Spread, a difference between the BUY and the SELL price, varies between different financial instruments; its size depends on the type of the Account Type held by the Client and market conditions. 27.7.2 The Client understands that the Company offers floating spread that may, without any notice, widen at any time. 27.7.3 The applicable Spreads (which include Company’s mark-up, if applicable) can be found on the Company’s Website.

CHARGEBACK POLICY. 19.120.1. If you place a chargeback with your credit card (on purpose or by mistake) for any deposit you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rules. 19.220.2. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.320.3. We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.420.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.120.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.220.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.320.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- third-party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.520.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.137.1. If you place The Company reserves the right to charge a “150 USD research fee” if a chargeback is placed with your credit card company (on purpose either intentionally or by mistakeunintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge upon receiving the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rulesfrom our merchant provider. 19.237.2. We do not tolerate All fraud including credit card fraud, fraud will not be accepted by the company and all fraud, without exception, as such will be prosecuted through criminal proceedings fully investigated and pursued under the law to its fullest extent. Any losses resulting on our behalf will be fully pursued in your local jurisdiction a civil lawsuit to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking claim back any loss of income related to the fraud, including losses incurred covering all business, legal fees, research costs, employee down time human resource and loss of revenuesincome. 19.337.3. We employ advanced risk modelling have systems installed to detect monitor fraudulent transaction clues across our Services. Fraudulent activities and any transactions that are detected are immediately cancelled after being detected. Any active Orders along with any orders associated with the same transaction. We have at our disposal a database of black listed users to prevent any possible fraudulent credit card activity through our trading platform. 37.4. Any chargebacks made to us will be regarded as fraudulent if no attempt is made by the Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for our company and therefore: a. When suspicious activity relating to any deposit is detected by us, the respective deposit will be placed as ‘Pending’ and fraud detection checks will be performed during this time. Access to your account will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility temporarily prohibited in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit order to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete b. All reviews are generally completed within four (4) to six (6) hours; certain however, it may take longer for those deposits posing a potentially higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We checks will be performed by our compliance department. c. As a back up precaution, we may also make direct contact you directly as a backup precautionwith you. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the The deposit will be immediately be cancelled and the funds will immediately be refunded to the credit card from which in the case that the deposit was initially madeis determined to be high-risk or does not comply with our Fraud and Security policies. FurthermoreIn addition, in such instances, we reserve the right, it is at our sole discretion, discretion to close any (and all all) of your Account(s) accounts with us immediatelyin such cases. Any active Orders orders will be cancelled immediately if associated with the same fraudulent credit card and/or Account and/ or account. d. Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totaling 300 USD (the '150 USD research fee' as mentioned above and an additional '150 USD administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary in order to recover any losses associated with these claims. Any charges that are made against us and result as inconclusive will be passed to a third party agency for collection and the appropriate credit bureaus will be informed of your actions, leading to your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of your debt will be accepted, we will only accept full payment. Your local police department will also be cancelled immediately. 19.4.3informed and all necessary action will be taken as allowed by law. In addition, we will attempt exercise our right to recover fraudulently disputed charges plus additional costs via a third- party collection agency block your on line Trading facility and terminate your account will with us. Consequently, any profits or revenues may be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt seized and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize inform any profits and/or revenues generated directly or indirectly by exercising third party. We are continually developing tools to monitor any such prohibited trading fraudulent activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising cases from such fraudulent activity will be resolved decided on by us in our sole ourselves and absolute discretion, in the manner we deem to be the fairest to all concerned; that any decision made shall be final and/or binding on and non negotiable. e. We reserve the right to deduct the disputed amount until any investigation from our side is completed. 37.5. Fraud is taken very seriously by our company, all participants; no correspondence IP addresses are monitored and logged and any fraudulent chargebacks will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of investigated fully under the law.

CHARGEBACK POLICY. 19.147.1. If We reserve the right to seek reimbursement from you place if we receive a chargeback from any credit card issuer or with respect to any other payment method. We may obtain such reimbursement by charging your Trading Account, deducting amounts from future payments owed to you, charging your credit card or obtaining reimbursement from you by any other lawful means. 47.2. The Company reserves the right to charge a research fee of 150 Euros (on purpose one hundred fifty euros) if a chargeback is placed with the Client’s Credit Card Company (either intentionally or by mistakeunintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge upon receiving the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since from the report has been submitted under MasterCard and Visa rulesCompany’s merchant provider. 19.247.3. We do not tolerate credit card fraud, and Any losses resulting on the Company’s behalf can be pursuit in a civil lawsuit to claim back any losses incurred covering all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time human resource and loss of revenuesincome. 19.347.4. We employ advanced risk modelling The Company reserves the right to detect fraudulent transaction clues across our Servicesdeduct the disputed amount until any investigation from the Company’s side is completed. Fraudulent transactions You expressly agree that we shall have the right to set off the respective amounts from your Account in relation to any funds that are immediately cancelled after being detectedsuccessfully reversed during the chargeback process. 47.5. Any active Orders associated with chargebacks made to against the same Company will be regarded as fraudulent credit card activity if no attempt is made by the Client to help resolve any issues related to the deposit. All unnecessary chargebacks result in costs for the Company and therefore: a. When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as “Pending” and fraud detection checks will be performed during this time. b. Access to your account will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility temporarily prohibited in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit order to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit c. It is high-risk or doesn’t comply with our Compliance and risk Policies, at the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our Company’s sole discretion, discretion to close any (and all all) of your Account(s) accounts with us immediatelythe Company in such cases. Any active Orders orders will be cancelled immediately if associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency account and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall may be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered intoseized. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.1. If you place 21.12.1 In the event of a chargeback placed by you with your credit card Company (on purpose done intentionally or by mistake) for any deposit made by you made in your Account with Company’s account, we reserve the right not to consider withdrawal request until proceeding block your account and then a thorough investigation will be carried out on behalf of challenge the Company to determine the legitimacy of the chargeback. The blocked amount will only be released if the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rulesis found to be valid. 19.2. 21.12.2 We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. 21.12.3 We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such --such as worldwide fraud blacklists –to --to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. 21.12.4 We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4: A) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t does not comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In additionB) You agree that if you choose to do business with us and you file a chargeback with your credit card company, we initially follow an investigation to determine the legitimacy of your chargeback and in the event that you win the charge back argument, we will attempt unblock the said amount the soonest possible. In the event that you do not win the charge back argument, you agree to recover fraudulently disputed charges plus additional costs via a third- party collection agency charge the blocked amount of USD150 to your credit card, which will represent the “research and administrative processing fee” for our time responding to the matter. You hereby authorize us to charge this amount to your account will be reported to all credit bureaus as a delinquent collection accountcard. At If this pointcharge is rejected, we will no longer accept a settlement of your debt and will only accept payment pursue legal action to recoup losses for our time associated with responding to the charge back in full. In addition to this, any other fees explained above. You agree to reimburse us or any Representative we will file a report with may appoint for any legal expenses your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the lawactions may make us incur. C) Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 22. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.1. If you place a chargeback with your credit card (on purpose or by mistake) for any deposit you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rules. 19.2. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark xxxx the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.136.1. If you place The Company reserves the right to charge a “150 USD research fee” if a chargeback is placed with your credit card company (on purpose either intentionally or by mistakeunintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge upon receiving the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rulesfrom our merchant provider. 19.236.2. We do not tolerate All fraud including credit card fraud, fraud will not be accepted by the company and all fraud, without exception, as such will be prosecuted through criminal proceedings fully investigated and pursued under the law to its fullest extent. Any losses resulting on our behalf will be fully pursued in your local jurisdiction a civil lawsuit to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking claim back any loss of income related to the fraud, including losses incurred covering all business, legal fees, research costs, employee down time human resource, and loss of revenuesincome. 19.336.3. We employ advanced risk modelling have systems installed to detect monitor fraudulent transaction clues across our Services. Fraudulent activities and any transactions that are detected are immediately cancelled after being detected. Any active Orders along with any orders associated with the same transaction. We have at our disposal a database of blacklisted users to prevent any possible fraudulent credit card activity through our trading platform. 36.4. Any chargebacks made to us will be regarded as fraudulent if no attempt is made by the Client to help solve any issues related to a deposit. All unnecessary chargebacks result in costs for our company and therefore: a) When suspicious activity relating to any deposit is detected by us, the respective deposit will be placed as ‘Pending’ and fraud detection checks will be performed during this time. Access to your account will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility temporarily prohibited in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit order to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete b) All reviews are generally completed within four (4) to six (6) hours; certain however, it may take longer for those deposits posing a potentially higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We checks will be performed by our compliance department. c) As a back up precaution, we may also make direct contact you directly as a backup precautionwith you. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the The deposit will be immediately be cancelled cancelled, and the funds will immediately be refunded to the credit card from which in the case that the deposit was initially madeis determined to be high-risk or does not comply with our Fraud and Security policies. FurthermoreIn addition, in such instances, we reserve the right, it is at our sole discretion, discretion to close any (and all all) of your Account(s) accounts with us immediatelyin such cases. Any active Orders orders will be cancelled immediately if associated with the same fraudulent credit card and/or Account and/ or account. d) Any chargeback case that is made against our company and is not successful will result in the sum being reimbursed to us along with charges for research and processing totaling 300 USD (the '150 USD research fee' as mentioned above and an additional '150 USD administrative processing fee'). Through this agreement you hereby give permission for any charges to be made to your credit card; if these charges are in anyway disputed, we reserve the right to take any legal action necessary to recover any losses associated with these claims. Any charges that are made against us and result as inconclusive will be passed to a third-party agency for collection and the appropriate credit bureaus will be informed of your actions, leading to your credit rating being affected for a minimum period of 7 years. Once the case reaches this stage, no settlement of your debt will be accepted, we will only accept full payment. Your local police department will also be cancelled immediately. 19.4.3informed, and all necessary action will be taken as allowed by law. In addition, we will attempt exercise our right to recover fraudulently disputed charges plus additional costs via a third- party collection agency block your online Trading facility and terminate your account will with us. Consequently, any profits or revenues may be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police departmentseized, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize inform any profits and/or revenues generated directly or indirectly by exercising third party. We are continually developing tools to monitor any such prohibited trading fraudulent activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising cases from such fraudulent activity will be resolved decided on by us in our sole ourselves and absolute discretion, in the manner we deem to be the fairest to all concerned; that any decision made shall be final and/or binding on and non-negotiable. e) We reserve the right to deduct the disputed amount until any investigation from our side is completed. 36.5. Fraud is taken very seriously by our company, all participants; no correspondence IP addresses are monitored and logged, and any fraudulent chargebacks will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of investigated fully under the law.

CHARGEBACK POLICY. 19.1. If you place a chargeback with your credit card (on purpose or by mistake) for any deposit you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rules. 19.2. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark xxxx the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.4.4. In order to secure your funds, the broker imposes time restrictions on you. The possibility of withdrawing funds in the first month after registration is limited, you have the opportunity to withdraw funds only 2 times a month. This procedure was added for security purposes, to prevent fraudulent transactions and money laundering. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.1‌ 47.1. If We reserve the right to seek reimbursement from you place if we receive a chargeback from any credit card issuer or with respect to any other payment method. We may obtain such reimbursement by charging your Trading Account, deducting amounts from future payments owed to you, charging your credit card or obtaining reimbursement from you by any other lawful means. 47.2. The Company reserves the right to charge a research fee of 150 Euros (on purpose one hundred fifty euros) if a chargeback is placed with the Client’s Credit Card Company (either intentionally or by mistakeunintentionally) for any deposit made to your account. This fee will be used to cover all investigative expenses to prove that the deposit was made by you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge upon receiving the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since from the report has been submitted under MasterCard and Visa rulesCompany’s merchant provider. 19.247.3. We do not tolerate credit card fraud, and Any losses resulting on the Company’s behalf can be pursuit in a civil lawsuit to claim back any losses incurred covering all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time human resource and loss of revenuesincome. 19.347.4. We employ advanced risk modelling The Company reserves the right to detect fraudulent transaction clues across our Servicesdeduct the disputed amount until any investigation from the Company’s side is completed. Fraudulent transactions You expressly agree that we shall have the right to set off the respective amounts from your Account in relation to any funds that are immediately cancelled after being detectedsuccessfully reversed during the chargeback process. 47.5. Any active Orders associated with chargebacks made to against the same Company will be regarded as fraudulent credit card activity if no attempt is made by the Client to help resolve any issues related to the deposit. All unnecessary chargebacks result in costs for the Company and therefore: a. When suspicious activity relating to any deposit is detected by the Company, the respective deposit will be placed as “Pending” and fraud detection checks will be performed during this time. b. Access to your account will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility temporarily prohibited in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit order to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit c. It is high-risk or doesn’t comply with our Compliance and risk Policies, at the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our Company’s sole discretion, discretion to close any (and all all) of your Account(s) accounts with us immediatelythe Company in such cases. Any active Orders orders will be cancelled immediately if associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency account and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall may be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered intoseized. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.1. When replenishing Company’s account in order to use Company’s services, the Client agrees not to lodge a request to the bank to charge the payment back, which has already been received to the Company’s account, both during and after the use of the Company’s services. Any such attempt will be treated by Company as a breach of the Agreement, for which the Client may be subjected to responsibility in accordance with RMI legislation. If you place a chargeback with your credit card (on purpose or by mistake) for any deposit you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rules. If the Company still withdraws the payment and send the Client’s funds back to the correspondent account of the Client from which the deposit was made, after payment of all services and fees, which will be charged from the claimed amount. All direct or indirect losses, expenses connected with transfer of funds are reimbursed to the Company from the Client’s funds and may be affected by the applicable currency price volatility. 19.2. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –– such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark xxxx the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.1. When replenishing Company’s account in order to use Company’s services, the Client agrees not to lodge a request to the bank to charge the payment back, which has already been received to the Company’s account, both during and after the use of the Company’s services. Any such attempt will be treated by Company as a breach of the Agreement, for which the Client may be subjected to responsibility in accordance with RMI legislation. If you place a chargeback with your credit card (on purpose or by mistake) for any deposit you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rules. If the Company still withdraws the payment back, we reserve the right to block the access to the Client’s user account and freeze the Client’s current balance and send the Client’s funds back to the correspondent account of the Client from which the deposit was made, after payment of all services and fees, which will be charged from the claimed amount. All direct or indirect losses, expenses connected with transfer of funds are reimbursed to the Company from the Client’s funds and may be affected by the applicable currency price volatility. 19.2. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –– such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.

CHARGEBACK POLICY. 19.1. If you place a chargeback with your credit card (on purpose or by mistake) for any deposit you made in your Account with Company, we reserve the right not to consider withdrawal request until proceeding of challenge the chargeback has been completed. Dispute resolution of chargeback challenge takes 120 days since the report has been submitted under MasterCard and Visa rules. 19.2. We do not tolerate credit card fraud, and all fraud, without exception, will be prosecuted through criminal proceedings in your local jurisdiction to the fullest extent of the law. In addition, we will pursue civil legal action in your local jurisdiction seeking any loss of income related to the fraud, including business, legal fees, research costs, employee down time and loss of revenues. 19.3. We employ advanced risk modelling to detect fraudulent transaction clues across our Services. Fraudulent transactions are immediately cancelled after being detected. Any active Orders associated with the same fraudulent credit card will also be cancelled immediately. We also actively leverage external, cross-industry resources –such as worldwide fraud blacklists –to prevent fraudulent users from accessing our Online Trading Facility in the first place. 19.4. We consider credit card charge backs to be fraudulent if you make no reasonable effort to work with us to resolve any problems with your deposit. All frivolous chargebacks not only cost our employees time away from our usual and customary matters of conducting normal business, but also cost us money, therefore: 19.4.1. when we detect questionable activity related to a deposit that is being made in an Account, we will mark the deposit with a “customer review in progress” status and perform fraud detection checks on the deposit to reduce your exposure to risk; during this time, you won’t be able to access your Account. 19.4.2. In general, we complete reviews within four (4) to six (6) hours; certain deposits posing a higher potential risk may require more time, however, as our Compliance Department performs even more extensive fraud detection checks. We may also contact you directly as a backup precaution. If we determine that a deposit is high-risk or doesn’t comply with our Compliance and risk Policies, the deposit will immediately be cancelled and the funds will immediately be refunded to the credit card from which the deposit was initially made. Furthermore, in such instances, we reserve the right, at our sole discretion, to close any and all of your Account(s) with us immediately. Any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately. 19.4.3. In addition, we will attempt to recover fraudulently disputed charges plus additional costs via a third- party collection agency and your account will be reported to all credit bureaus as a delinquent collection account. At this point, we will no longer accept a settlement of your debt and will only accept payment in full. In addition to this, we will file a report with your local police department, and pursue all fraudulent activities through your local jurisdiction for prosecution to the fullest extent of the law. Furthermore, in such instances, we reserve the right, at our sole discretion, to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking and/or revoking your Access Codes and/or terminating your Account. Under these circumstances, we reserve the right to seize any profits and/or revenues generated directly or indirectly by exercising any such prohibited trading activity and we shall be entitled to inform any Interested third parties of your breach of this clause; any active Orders associated with the same fraudulent credit card and/or Account will also be cancelled immediately; we have, and will continue to develop any tools necessary to identify credit/debit card fraud; any dispute arising from such fraudulent activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned; that decision shall be final and/or binding on all participants; no correspondence will be entered into. 19.4.4. In order to secure your funds, the broker imposes time restrictions on you. The possibility of withdrawing funds in the first month after registration is limited, you have the opportunity to withdraw funds only 2 times a month. This procedure was added for security purposes, to prevent fraudulent transactions and money laundering. 19.5. We take fraud very seriously. We log IP strings on all deposits made in our accounts -any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through criminal proceedings in your local jurisdiction for prosecution to the fullest extent of the law.