Common use of Chargeback Clause in Contracts

Chargeback. The MSI is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated processes for all other DCS Service Providers. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for Chargeback information. The MSI will manage the Chargeback unit rate development process in coordination with DIR. DIR will provide the methodology but the MSI will develop the calculations and maintain the process, which will include the allocation of some or all of a DCS Service Provider’s Charges into another Service Component Provider’s Resource Unit for Chargeback purposes. The MSI will be the financial intermediary between the Service Component Providers and DIR. In this role, the MSI will provide all of the Services in Exhibit 2.1 Section A.2.5, to include provision and management of the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Providers’ Monthly Invoices with the cumulative total of the DIR Customers’ Chargeback invoices. The MSI will provide DIR with the supporting detail necessary to facilitate DIR’s payment of the Monthly Invoice to each Service Provider. For all Charges that are billable on a Resource Unit basis, HSC/SSC, Transition and Transformation Charges, Pass-through Expenses, New Services, and all other services for which Service Provider is authorized to charge separately by DIR, Service Provider will provide data to the MSI to support the Charges by DIR Customer and DIR Customer account identifier that conforms with the requirements of Section 12.1 of the Agreement. DIR will provide the MSI with the blended unit rate chargeback methodology and the MSI will make available to DIR and DIR Customers through the Portal the monthly chargeback volumes, rates, and

Appears in 2 contracts

Samples: Master Services Agreement, Master Services Agreement

AutoNDA by SimpleDocs

Chargeback. The MSI is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated processes for all other DCS Service Providers. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for Chargeback information. The MSI will manage the Chargeback unit rate development process in coordination with DIR. DIR will provide the methodology but the MSI will develop the calculations and maintain the process, which will include the allocation of some or all of a DCS Service Provider’s Charges into another Service Component Provider’s Resource Unit for Chargeback purposes. The MSI will be the financial intermediary between the Service Component Providers and DIR. In this role, the MSI will provide all of the Services in Exhibit 2.1 Section A.2.5, to include provision and management of the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Providers’ Monthly Invoices with the cumulative total of the DIR DCS Customers’ Chargeback invoices. The MSI will provide DIR with the supporting detail necessary to facilitate DIR’s payment of the Monthly Invoice to each Service Provider. For all Charges that are billable on a Resource Unit basis, HSC/SSC, Transition and Transformation Charges, Pass-through Expenses, New Services, and all other services for which Service Component Provider is authorized to charge separately by DIR, Service Component Provider will provide data to the MSI to support the Charges by DIR DCS Customer and DIR DCS Customer account identifier that conforms with the requirements of Section 12.1 of the Agreement. DIR will provide the MSI with the blended unit rate chargeback methodology and the MSI will make available to DIR and DIR DCS Customers through the Portal the monthly chargeback volumes, rates, andand extended charge per Resource Unit per DCS Customer and DCS Customer account identifiers. Except for the ASU allowance and the HSC/SSC, it is anticipated the DIR chargeback methodology will include the use of applying the chargeback unit rate (Base Charge plus or minus variable ARC/RRC charges divided by total volume consumed) to the DCS Customer volume plus the allocation of other charges including Transition and Transformation Charges on a weighted average basis. Service Provider will use the DIR approved methodology to allocate Service Component Provider and Service Provider service level credits to DCS Customers on a quarterly basis based on the nature of the credit and the impacted DCS Customers. Service level credits are only allocated to DCS Customers once the right of Earnback has been lost or has expired. The MSI will implement chargeback in a phased approach. Chargeback detail for each DCS Customer should be made available in the chargeback system and on the Portal in a format that aligns with the form(s) of invoice described in Attachment 4-F. At a minimum, DIR requires DCS Service Providers to provide detailed billing data by DCS Customer, DCS Customer account identifier, by project, by Resource Unit, and by such factors as requested by DIR, including the ability to track usage by major Application and Authorized User. Server Component Provider will be required to provide HSC and SSC chargeback information mapped to server instances for chargeback purposes. DIR will be responsible for providing DCS Service Providers with the factors to track, as well as the methodology to be used to indicate usage among such factors. The MSI will provide detailed billing information available online in a database that lends itself to searching, ad hoc reporting, and the ability to export data. This detailed billing information should include the current Contract Year and the previous two Contract Years’ data. Billing detail beyond this time period should be archived and available upon request. Service Provider will develop and implement changes to comply with OMB Circular A-87 based upon chargeback requirements provided by DIR. The chargeback unit rate methodologies may be adjusted as necessary to meet federal approval or to better facilitate effective and efficient charging of the Services to DIR and DCS Customers. It is anticipated the chargeback methodologies generally fall into three categories. For most billable Resource Units, the chargeback methodology will distribute charges to the benefiting programs based upon proportionate usage. This approach requires that appropriate utilization data be captured for each of these resource units and used to distribute charges to the benefiting programs identified by each DCS Customer. For certain billable Charges, such as Transition and Transformation Charges, it may not be possible to determine utilization attributable to specific DCS Customers. In this case, the charges associated with each milestone are to be amortized and then distributed to the DCS Customers in the following manner, as directed by DIR. Charges directly attributable to a DCS Customer should be allocated to that DCS Customer. Charges that are not attributable to a specific DCS Customer should be allocated using cost data from the prior month. Mainframe related charges should be allocated based on each DCS Customer’s Mainframe related costs as a proportion of total Mainframe related costs. Similarly, Server related charges should be allocated based on each DCS Customer’s Server related costs as a proportion of total Server related costs. Finally, charges which cannot be attributable solely to a DCS Customer or as a Mainframe or Server related cost should be allocated based on each DCS Customer’s total costs as a proportion of the total costs for all DCS Customers. The MSI will allocate the chargeback for the ASU Charges as instructed by DIR. Service Provider will provide detailed billing data by DCS Customer for the co- location services monthly recurring charges, one-time charges for co-location transition services, one-time charges for migration services, and any allocation of build-out charges. DIR may provide the MSI with miscellaneous chargeable items to include in the DCS Customer Chargeback invoices. These charges are internal to the State and exclusive of Service Provider Charges. In this event, DIR will provide the MSI with the specific allocation methodology to distribute these charges to the appropriate DCS Customers.

Appears in 2 contracts

Samples: Master Services Agreement, Master Services Agreement

Chargeback. The MSI is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated processes for all other DCS Service Providers. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for Chargeback information. The MSI will manage the Chargeback unit rate development process in coordination with DIR. DIR will provide the methodology but the MSI will develop the calculations and maintain the process, which will include the allocation of some or all of a DCS Service Provider’s Charges into another Service Component Provider’s Resource Unit for Chargeback purposes. The MSI will be the financial intermediary between the Service Component Providers and DIR. In this role, the MSI will provide all of the Services in Exhibit 2.1 Section A.2.5, to include provision and management of the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Providers’ Monthly Invoices with the cumulative total of the DIR Customers’ Chargeback invoices. The MSI will provide DIR with the supporting detail necessary to facilitate DIR’s payment of the Monthly Invoice to each Service Provider. For all Charges that are billable on a Resource Unit basis, HSC/SSC, Transition and Transformation Charges, Pass-through Expenses, New Services, and all other services for which Service Component Provider is authorized to charge separately by DIR, Service Component Provider will provide data to the MSI to support the Charges by DIR Customer and DIR Customer account identifier that conforms with the requirements of Section 12.1 of the Agreement. DIR will provide the MSI with the blended unit rate chargeback methodology and the MSI will make available to DIR and DIR Customers through the Portal the monthly chargeback volumes, rates, andand extended charge per Resource Unit per DIR Customer and DIR Customer account identifiers. Except for the ASU allowance and the HSC/SSC, it is anticipated the DIR chargeback methodology will include the use of applying the chargeback unit rate (Base Charge plus or minus variable ARC/RRC charges divided by total volume consumed) to the DIR Customer volume plus the allocation of other charges including Transition and Transformation Charges on a weighted average basis. Service Provider will use the DIR approved methodology to allocate Service Component Provider and Service Provider service level credits to DIR Customers on a quarterly basis based on the nature of the credit and the impacted DIR Customers. Service level credits are only allocated to DIR Customers once the right of Earnback has been lost or has expired. The MSI will implement chargeback in a phased approach. Chargeback detail for each DIR Customer should be made available in the chargeback system and on the Portal in a format that aligns with the form(s) of invoice described in Attachment 4-F. At a minimum, DIR requires DCS Service Providers to provide detailed billing data by DIR Customer, DIR Customer account identifier, by project, by Resource Unit, and by such factors as requested by DIR, including the ability to track usage by major Application and Authorized User. Server Component Provider will be required to provide HSC and SSC chargeback information mapped to server instances for chargeback purposes. DIR will be responsible for providing DCS Service Providers with the factors to track, as well as the methodology to be used to indicate usage among such factors. The MSI will provide detailed billing information available online in a database that lends itself to searching, ad hoc reporting, and the ability to export data. This detailed billing information should include the current Contract Year and the previous two Contract Years’ data. Billing detail beyond this time period should be archived and available upon request. Service Provider will develop and implement changes to comply with OMB Circular A-87 based upon chargeback requirements provided by DIR. The chargeback unit rate methodologies may be adjusted as necessary to meet federal approval or to better facilitate effective and efficient charging of the Services to DIR and DIR Customers. It is anticipated the chargeback methodologies generally fall into three categories. For most billable Resource Units, the chargeback methodology will distribute charges to the benefiting programs based upon proportionate usage. This approach requires that appropriate utilization data be captured for each of these resource units and used to distribute charges to the benefiting programs identified by each DIR Customer. For certain billable Charges, such as Transition and Transformation Charges, it may not be possible to determine utilization attributable to specific DIR Customers. In this case, the charges associated with each milestone are to be amortized and then distributed to the DIR Customers in the following manner, as directed by DIR. Charges directly attributable to a DIR Customer should be allocated to that DIR Customer. Charges that are not attributable to a specific DIR Customer should be allocated using cost data from the prior month. Mainframe related charges should be allocated based on each DIR Customer’s Mainframe related costs as a proportion of total Mainframe related costs. Similarly, Server related charges should be allocated based on each DIR Customer’s Server related costs as a proportion of total Server related costs. Finally, charges which cannot be attributable solely to a DIR Customer or as a Mainframe or Server related cost should be allocated based on each DIR Customer’s total costs as a proportion of the total costs for all DIR Customers. The MSI will allocate the chargeback for the ASU Charges as instructed by DIR. Service Provider will provide detailed billing data by DIR Customer for the co- location services monthly recurring charges, one-time charges for co-location transition services, one-time charges for migration services, and any allocation of build-out charges. DIR may provide the MSI with miscellaneous chargeable items to include in the DIR Customer Chargeback invoices. These charges are internal to the State and exclusive of Service Provider Charges. In this event, DIR will provide the MSI with the specific allocation methodology to distribute these charges to the appropriate DIR Customers.

Appears in 2 contracts

Samples: Master Services Agreement, Master Service Agreement

Chargeback. The MSI is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated processes for all other DCS Service Providers. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for Chargeback information. The MSI will manage the Chargeback unit rate development process in coordination with DIR. DIR will provide the methodology but the MSI will develop the calculations and maintain the process, which will include the allocation of some or all of a DCS Service Provider’s Charges into another Service Component Provider’s Resource Unit for Chargeback purposes. The MSI will be the financial intermediary between the Service Component Providers and DIR. In this role, the MSI will provide all of the Services in Exhibit 2.1 Section A.2.5, to include provision and management of the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Providers’ Monthly Invoices with the cumulative total of the DIR Customers’ Chargeback invoices. The MSI will provide DIR with the supporting detail necessary to facilitate DIR’s payment of the Monthly Invoice to each Service Provider. For all Charges that are billable on a Resource Unit basis, HSC/SSC, Transition and Transformation Charges, Pass-through Expenses, New Services, and all other services for which Service Provider is authorized to charge separately by DIR, Service Provider will provide data to the MSI to support the Charges by DIR Customer and DIR Customer account identifier that conforms with the requirements of Section 12.1 of the Agreement. DIR will provide the MSI with the blended unit rate chargeback methodology and the MSI will make available to DIR and DIR Customers through the Portal the monthly chargeback volumes, rates, andand extended charge per Resource Unit per DIR Customer and DIR Customer account identifiers. Except for the ASU allowance and the HSC/SSC, it is anticipated the DIR chargeback methodology will include the use of applying the chargeback unit

Appears in 2 contracts

Samples: Master Service Agreement, Data Center Services Service Component Provider Master Services Agreement

AutoNDA by SimpleDocs

Chargeback. The MSI is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated processes for all other DCS Service Providers. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for Chargeback information. The MSI will manage the Chargeback unit rate development process in coordination with DIR. DIR will provide the methodology but the MSI will develop the calculations and maintain the process, which will include the allocation of some or all of a DCS Service Provider’s Charges into another Service Component Provider’s Resource Unit for Chargeback purposes. The MSI will be the financial intermediary between the Service Component Providers and DIR. In this role, the MSI will provide all of the Services in Exhibit 2.1 Section A.2.5, to include provision and management of the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Providers’ Monthly Invoices with the cumulative total of the DIR DCS Customers’ Chargeback invoices. The MSI will provide DIR with the supporting detail necessary to facilitate DIR’s payment of the Monthly Invoice to each Service Provider. For all Charges that are billable on a Resource Unit basis, HSC/SSC, Transition and Transformation Charges, Pass-through Expenses, New Services, and all other services for which Service Provider is authorized to charge separately by DIR, Service Provider will provide data to the MSI to support the Charges by DIR DCS Customer and DIR DCS Customer account identifier that conforms with the requirements of Section 12.1 of the Agreement. DIR will provide the MSI with the blended unit rate chargeback methodology and the MSI will make available to DIR and DIR DCS Customers through the Portal the monthly chargeback volumes, rates, andand extended charge per Resource Unit per DCS Customer and DCS Customer account

Appears in 2 contracts

Samples: Data Center Services Master Services Agreement, Data Center Services Service Component Provider Master Services Agreement

Chargeback. The MSI is responsible for developing, managing, and maintaining the Chargeback System as well as developing and coordinating the associated processes for all other DCS Service Providers. The Service Component Providers are responsible for data collection, data integrity, and providing data feeds to the MSI for Chargeback information. The MSI will manage the Chargeback unit rate development process in coordination with DIR. DIR will provide the methodology but the MSI will develop the calculations and maintain the process, which will include the allocation of some or all of a DCS Service Provider’s Charges into another Service Component Provider’s Resource Unit for Chargeback purposes. The MSI will be the financial intermediary between the Service Component Providers and DIR. In this role, the MSI will provide all of the Services in Exhibit 2.1 Section A.2.5, to include provision and management of the Chargeback and Utilization Tracking System, Chargeback and utilization reporting, Chargeback invoice consolidation, and management of the invoice dispute process. A component of the Chargeback invoice consolidation responsibility is the reconciliation of the cumulative total of all Service Providers’ Monthly Invoices with the cumulative total of the DIR Customers’ Chargeback invoices. The MSI will provide DIR with the supporting detail necessary to facilitate DIR’s payment of the Monthly Invoice to each Service Provider. For all Charges that are billable on a Resource Unit basis, HSC/SSC, Transition and Transformation Charges, Pass-through Expenses, New Services, and all other services for which Service Provider is authorized to charge separately by DIR, Service Provider will provide data to the MSI to support the Charges by DIR Customer and DIR Customer account identifier that conforms with the requirements of Section 12.1 of the Agreement. DIR will provide the MSI with the blended unit rate chargeback methodology and the MSI will make available to DIR and DIR Customers through the Portal the monthly chargeback volumes, rates, and

Appears in 1 contract

Samples: Master Services Agreement

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!