Charges and Deposits. 3.1 You agree to pay us the charges as detailed in this service level agreement as written in the panel titled “service details” overleaf (the “Fees”) and also all charges and fees as listed in the schedules on our website at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇ & ▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇. 3.2 We will establish an account for you in our billing system and commence the allocation of billing shortly after we begin providing “the Broadband Services.” We will continue to allocate a ▇▇▇▇ to the account every month for the duration of the provision of broadband services to you, but we may also assign a ▇▇▇▇ to you at any time. We will send bills to the address on your registration details or any other address on your request. We also reserve the right to issue bills by e-mailing these bills to you every month (although we reserve the right to send you a ▇▇▇▇ by e-mail at any time). 3.3 During the registration process, we will ask you to complete/provide a payment by credit card or completion of a standing order mandate to enable us to connect payments from your account, and for any additional services that we may provide to you. If you seek to discharge your account in a manner other than by way of automated bank standing order mandate, or automated bank direct debit mandate (e.g. cheque, cash, credit card or via PayPal), we reserve the right to levy an additional administration charge of €10 per month. Credit accounts are not available, and cash or cheque payments are only accepted annually in advance (Prepayment). 3.4 You must pay all charges and rentals in accordance with your bank or credit card authority, or if, for some reason, your bank or credit card payment fails, in accordance with the time for payment which is detailed in clause 3.5.1, .2, .3, .4, .5, and .6, in this agreement. You must pay all deposits when we ask for them. 3.5 Payments are due in advance, on or about the 26th day of each month. Accounts are considered active until cancelled in writing by the Customer, provided the Initial Term has been fulfilled under the terms of clause 13.4 (12 months minimum contract period). Unused time in any month is non-refundable. Unpaid accounts of failed direct debit payments are subject to a late payment charge of €10 and an interest charge of 1.5% per month on the outstanding balance. If your account is referred to a collection agent the customer agrees to pay any collection costs incurred, including any reasonable legal fees, and court costs. 3.6 Should it arise that a Customer’s service is disconnected by Atlantek Computers Limited following a payment failure, or non-payment, a reconnection charge of €40. (inclusive of vat) shall be levied and must be paid by the Customer prior to reconnection by Atlantek Computers Limited). 3.7 Dependent upon the outcome of the initial credit check with Atlantek Computers Limited carried out on the customer who is submitting this Atlantek Computers Limited Service Level Agreement, it is agreed that Atlantek Computers Limited may request either a security deposit to be paid (which will be refundable upon termination of this agreement) or annual prepayment in advance of the Atlantek Computers Limited service being offered or provided to the Customer. Credit account facilities (post pay) are not available from Atlantek Computers Limited.
Appears in 2 contracts
Sources: Broadband Services Agreement, Broadband Services Agreement
Charges and Deposits. 3.1 You agree to pay us the charges as detailed in this service level agreement as written in the panel titled “service details” overleaf (the “Fees”) and also all charges and fees as listed in the schedules on our website at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇ & ▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇.
3.2 We will establish an account for you in our billing system and commence the allocation of billing shortly after we begin providing “the Broadband Services.” We will continue to allocate a ▇▇▇▇ to the account every month for the duration of the provision of broadband services to you, but we may also assign a ▇▇▇▇ to you at any time. We will send bills to the address on your registration details or any other address on your request. We also reserve the right to issue bills by e-mailing these bills to you every month (although we reserve the right to send you a ▇▇▇▇ by e-mail at any time).
3.3 During the registration process, we will ask you to complete/provide a payment by credit card or completion of a standing order mandate to enable us to connect collect payments from your account, and for any additional services that we may provide to you. If you seek to discharge your account in a manner other than by way of automated bank standing order mandate, or automated bank direct debit mandate (e.g. cheque, cash, credit card or via PayPal), we reserve the right to levy an additional administration charge of €10 per month. Credit accounts are not available, and cash or cheque payments are only accepted annually in advance (Prepayment).
3.4 You must pay all charges and rentals in accordance with your bank or credit card authority, or if, for some reason, your bank or credit card payment fails, in accordance with the time for payment which is detailed in clause 3.5.1, .2, .3, .4, .5, and .6, in this agreement. You must pay all deposits when we ask for them.
3.5 Payments are due in advance, on or about the 26th day of each month. Accounts are considered active until cancelled in writing by the Customer, provided the Initial Term has been fulfilled under the terms of clause 13.4 (12 months minimum contract period). Unused time in any month is non-refundable. Unpaid accounts of failed direct debit payments are subject to a late payment charge of €10 and an interest charge of 1.5% per month on the outstanding balance. If your account is referred to a collection agent the customer agrees to pay any collection costs incurred, including any reasonable legal fees, and court costs.
3.6 Should it arise that a Customer’s service is disconnected by Atlantek Computers Limited following a payment failure, or non-payment, a reconnection charge of €40. (inclusive of vat) shall be levied and must be paid by the Customer prior to reconnection by Atlantek Computers Limited).
3.7 Dependent upon the outcome of the initial credit check with Atlantek Computers Limited carried out on the customer who is submitting this Atlantek Computers Limited Service Level Agreement, it is agreed that Atlantek Computers Limited may request either a security deposit to be paid (which will be refundable upon termination of this agreement) or annual prepayment in advance of the Atlantek Computers Limited service being offered or provided to the Customer. Credit account facilities (post pay) are not available from Atlantek Computers Limited.
Appears in 2 contracts
Sources: Customer Agreement, Customer Agreement
Charges and Deposits. 3.1 You agree to pay us the charges as detailed in this service level agreement as written in the panel titled “service details” overleaf (the “Fees”) and also all charges and fees as listed in the schedules on our website at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇ & ▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇.
3.2 We will establish an account for you in our billing system and commence the allocation of billing shortly after we begin providing “the Broadband Services.” We will continue to allocate a ▇▇▇▇ bill to the account every month for the duration of the provision of broadband services to you, but we may also assign a ▇▇▇▇ bill to you at any time. We will send bills to the address on your registration details or any other address on your request. We also reserve the right to issue bills by e-mailing these bills to you every month (although we reserve the right to send you a ▇▇▇▇ bill by e-mail at any time).
3.3 During the registration process, we will ask you to complete/provide a payment by credit card or completion of a standing order mandate to enable us to connect collect payments from your account, and for any additional services that we may provide to you. If you seek to discharge your account in a manner other than by way of automated bank standing order mandate, or automated bank direct debit mandate (e.g. cheque, cash, credit card or via PayPal), we reserve the right to levy an additional administration charge of €10 per month. Credit accounts are not available, and cash or cheque payments are only accepted annually in advance (Prepayment).
3.4 You must pay all charges and rentals in accordance with your bank or credit card authority, or if, for some reason, your bank or credit card payment fails, in accordance with the time for payment which is detailed in clause 3.5.1, .2, .3, .4, .5, and .6, in this agreement. You must pay all deposits when we ask for them.
3.5 Payments are due in advance, on or about the 26th day of each month. Accounts are considered active until cancelled in writing by the Customer, provided the Initial Term has been fulfilled under the terms of clause 13.4 (12 or 24 months minimum contract period). Unused time in any month is non-refundable. Unpaid accounts of failed direct debit payments are subject to a late payment charge of €10 and an interest charge of 1.5% per month on the outstanding balance. If your account is referred to a collection agent the customer agrees to pay any collection costs incurred, including any reasonable legal fees, and court costs.
3.6 Should it arise that a Customer’s service is disconnected by Atlantek Computers Limited following a payment failure, or non-payment, a reconnection charge of €40. (inclusive of vat) shall be levied and must be paid by the Customer prior to reconnection by Atlantek Computers Limited).
3.7 Dependent upon the outcome of the initial credit check with Atlantek Computers Limited carried out on the customer who is submitting this Atlantek Computers Limited Service Level Agreement, it is agreed that Atlantek Computers Limited may request either a security deposit to be paid (which will be refundable upon termination of this agreement) or annual prepayment in advance of the Atlantek Computers Limited service being offered or provided to the Customer. Credit account facilities (post pay) are not available from Atlantek Computers Limited.
Appears in 1 contract
Sources: Customer Agreement