Charges for Technical Assistance. You must pay us an hourly technical assistance fee as set in our Manual, presently $50 per hour plus reasonable expenses, for any technical assistance made necessary by your failure to comply with our Operating System or with the Manual, including but not limited to, any unapproved modifications you made or authorized to your processing system, operating unapproved software, operating our software on unapproved hardware, failing to backup or maintain a current database, or for any technical assistance that results from a request to extract information. We reserve the right to refuse to provide any such technical assistance for any reason whatsoever.
Appears in 4 contracts
Samples: Franchise Agreement, Franchise Agreement, Form of Franchise Agreement (Jackson Hewitt Tax Service Inc)
