CHOICE OF PAYMENT OPTIONS. If you are a residential customer of NJNG, you may pay for coverage in full or make equal payments over a 6- or 12-month period. If you choose to pay on a monthly basis, the charge will appear on your regular monthly NJNG bill. Service contract coverage is for a full 12-month period. If you choose the monthly payment option and decide to cancel before the end of the term, you will be billed for the remaining payments. MISSED PAYMENTS If payments are missed or late, NJRHS may demand immediate payment of the entire amount owed or immediate payment of costs (labor and parts) for all services provided, less any payments made to NJRHS. Service will not be provided and contracts can be cancelled if a customer’s account is not in good standing. GENERAL EXCLUSIONS The following items are excluded from contract coverage but may be available for an additional charge: • Appearance and trim parts and upgraded components • Damage caused by misuse, abuse, vandalism, negligence, fire, freezing, power or supply outages, flooding, faulty design, improper installation, leaks from piping, lightning, power surges, acts of God and other conditions beyond control of NJRHS. • Damage due to failure to maintain generator • Engine • Facilities used for commercial purposes • Finish defects, rusting, corrosion, chips or flaws, exterior housing or component failure resulting from rust or corrosion on any generator or piece of equipment • Generator shut-otf valves, piping, flex connectors and fittings external to unit • Liquid cooled generators • Materials and labor for any service that is additional to that specified in the service contract, moving or relocating generator • Mold cleanup or remediation • Natural gas standby generators with a capacity of more than 24 kW • Parts, other than those expressly designated as “replaceable” herein • Parts replacement is subject to manufacturer and vendor availability or supply. Exclusions will apply based on model and/or availability. • Pre-existing conditions, which include anything that was wrong with your generator at the time you signed up for the service contract • Preventive maintenance and general inspections • Recording of NJRHS employees by video or audio devices is prohibited. • Repair work • Service will not be provided and contracts can be cancelled if customer’s account is not in good standing. • Unit replacements ADDITIONAL CHARGES • Replacement of standard batteries is not covered, but may be provided for an additional charge. • Parts not covered in this contract may be ordered and installed by NJRHS, when available, for an additional charge at our standard repair rates. EXCLUSION OF WARRANTIES AND LIMITATIONSON DAMAGES NJRHS MAKES NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES OF ANY KIND. ANY IMPLIED WARRANTIES OR GUARANTEES ARE EXPRESSLY DISCLAIMED. UNDER NO CIRCUMSTANCES SHALL NJRHS BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY KIND RESULTING FROM THE FAILURE OR INOPER- ABILITY OF GENERATOR OR SYSTEMS IN EXCESS OF THE PAYMENT RECEIVED BY NJRHS UNDER THIS AGREEMENT. NJRHS ALSO SHALL NOT BE LIABLE FOR ANY DAMAG- ES OR HARM TO PERSONS OR PROPERTY CAUSED BY DELAYS, FAILURE TO SERVICE, MALFUNCTIONING OF THE GENERATOR, UNAVAILABILITY OF PARTS, LABOR DIFFICULTIES, ACTS OF NATURE OR OTHER CONDITIONS BEYOND ITS CONTROL. IN NO EVENT IS NJRHS LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, HOWEVER CAUSED. NJR HOME SERVICES COMPANY’S (“NJRHS”) TOTAL LIABILITY FOR TORT, CONTRACT AND OTHER DAM- AGES SHALL NOT EXCEED TEN THOUSAND DOLLARS ($10,000.00). THIS LIMITATION OF LIABILITY SHALL APPLY TO ALL CLAIMS AGAINST NJRHS IN THE AGGREGATE (NOT PER INCIDENT) AND TOGETHER WITH THE DISCLAIMER OF WARRANTIES ABOVE SHALL SURVIVE FAILURE OF ANY EXCLUSIVE REMEDIES PROVIDED IN THIS AGREEMENT. Rev. 8
Appears in 1 contract
Samples: www.njrhomeservices.com
CHOICE OF PAYMENT OPTIONS. If you are a residential customer of NJNG, you may pay for coverage in full or make equal payments over a 6- or 12-month period. If you choose to pay on a monthly basis, the charge will appear on your regular monthly NJNG bill. Service contract coverage is for a full 12-month period. If you choose the monthly payment option and decide to cancel before the end of the term, you will be billed for the remaining payments. MISSED PAYMENTS If payments are missed or late, NJRHS may demand immediate payment of the entire amount owed or immediate payment of costs (labor and parts) for all services provided, less any payments made to NJRHS. Service will not be provided and contracts can be cancelled terminated by NJRHS if a customer’s account is not in good standing. GENERAL EXCLUSIONS The following items are excluded from contract coverage but may be available for an additional charge: • Appearance and trim parts parts, and upgraded components accessory components, such as humidifiers and electronic air filters • Appliance shut-otf valves, piping, flex connectors and fittings external to unit • Cleaning soot out of, and otf of, appliances and flues • Damage caused by misuse, abuse, vandalism, negligence, fire, freezing, power or water supply outages, flooding, faulty design, improper installation, leaks from piping, humidifiers, lightning, power surges, acts of God and other conditions beyond control of NJRHS. NJRHS • Damage due to failure to maintain generator • Engine equipment • Facilities used for commercial purposes • Finish defects, rusting, corrosion, chips chipped porcelain or porcelain flaws, exterior housing or component failure resulting from rust or corrosion on any generator appliance or piece of equipment • Generator shut-otf valvesHeat exchangers, pipingcompressors, flex connectors evaporator coils, condenser coils and fittings external to unit • Liquid cooled generators refrigerant metering devices • Materials and labor for any service that is additional to that specified in the service contract, such as sheet metal work, electrical house wiring, moving or relocating generator equipment • Mold cleanup or remediation • Natural gas standby generators with a capacity of more than 24 kW • Parts, other than those expressly designated as “replaceable” herein • Parts replacement is subject to manufacturer and vendor availability or supply. Exclusions will apply based on model and/or availability. • Pre-existing conditions, which include anything that was wrong with your generator appliance at the time you signed up for the service contract • Preventive maintenance and general inspections inspection • Recording of NJRHS employees by video or audio devices is prohibited. prohibited • Repair work Seasonal startups (extra charges apply) • Service will not be provided and contracts can be cancelled if customer’s account is not in good standing. standing • Unit replacements • Water filters or water filtration equipment • Water storage tanks ADDITIONAL CHARGES • Replacement of standard batteries is not covered, but may be provided for an additional charge. • Parts not covered in this contract may be ordered and installed by NJRHS, when available, for an additional charge at our standard repair rates. • If the water heater manufacturer recommends replacement of unit after failure of a flammable vapor ignition resistance (FVIR) system, the water heater will be deemed not repairable. EXCLUSION OF WARRANTIES AND LIMITATIONSON DAMAGES NJRHS WARRANTS THAT, SUBJECT TO THE TERMS AND CONDITIONS STATED HEREIN, NJRHS WILL REPAIR OR REPLACE THE APPLIANCE PARTS, OR EQUIPMENT COMPONENT PARTS COVERED UNDER THE SERVICE CONTRACT, THAT BECOME INOPERABLE AS A RESULT OF NORMAL WEAR AND TEAR. NJRHS MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES OF ANY KIND. ANY IMPLIED WARRANTIES OR GUARANTEES ARE EXPRESSLY DISCLAIMED. UNDER NO CIRCUMSTANCES SHALL NJRHS BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY KIND RESULTING FROM THE FAILURE OR INOPER- ABILITY INOPERABILITY OF GENERATOR EQUIPMENT OR SYSTEMS IN EXCESS OF THE PAYMENT RECEIVED BY NJRHS UNDER THIS AGREEMENT. NJRHS ALSO SHALL NOT BE LIABLE FOR ANY DAMAG- ES ANYDAMAGES OR HARM TO PERSONS OR PROPERTY CAUSED BY DELAYS, FAILURE TO SERVICE, MALFUNCTIONING OF THE GENERATOREQUIPMENT, UNAVAILABILITY OF PARTS, LABOR DIFFICULTIES, AND ACTS OF NATURE OR OTHER CONDITIONS BEYOND ITS CONTROL. IN NO EVENT IS NJRHS LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, HOWEVER CAUSED. NJR HOME SERVICES COMPANY’S (“NJRHS”) TOTAL LIABILITY FOR TORT, CONTRACT AND OTHER DAM- AGES DAMAGES SHALL NOT EXCEED TEN THOUSAND DOLLARS ($10,000.00). THIS LIMITATION OF LIABILITY SHALL APPLY TO ALL CLAIMS AGAINST NJRHS IN THE AGGREGATE (NOT PER INCIDENT) AND TOGETHER WITH THE DISCLAIMER OF WARRANTIES ABOVE SHALL SURVIVE FAILURE OF ANY EXCLUSIVE REMEDIES PROVIDED IN THIS AGREEMENT. Rev. 8IMPORTANT SAFETY INFORMATION Natural gas emergencies include: • A strong odor of natural gas inside or outside your home • A natural gas appliance that will not shut otf • Suspicion of a carbon monoxide leak What to Do During a Natural Gas Emergency If you are facing any of these situations, don’t wait! Take the following action immediately: • MOVE to a safe environment. • CALL 911 and your local natural gas utility (not NJRHS) at once to report the natural gas emergency. • DO NOT smoke or operate electrical switches or appliances of any kind. DO NOT operate anything that may produce a spark that might ignite the natural gas and cause an explosion. Natural gas appliances should always be operated and maintained according to the manufacturer’s instructions. Always take the time to become familiar with the instructions – especially safety warnings. RESIDENTIAL NATURAL GAS BOILER/ FURNACE PARTS COVERED: • Annual inspection (one per year) • Aquastat • Automatic air vents† • Backflow preventer replacement† • Belt and pulley • Blower motor/ECM motor (Parts not to exceed $300)* • Blower wheel • Burners • Circulator pump****† • Circuit board/ignition control • Cleaning sight glass, bleeding air from radiators and hydronic heating systems† • Condensate pump on a condensing furnace/ boiler • Drain valves† • Emergency switch • Expansion tank (bladder type only) – for heat and hot water • Fan and limit control • Flue dampers • Gas valve • Hydronic zone control board • Ignition system • Inducer motor and assembly (original part only, excludes sidewall venting kits)** • Internal wiring • Limit controls • Low-water cutotfs† • Maintenance Kit (ultra boiler) • Outdoor temperature sensors • Pilot assembly/ignitor • Pressure relief valve† • Pressure temp gauge† • Pressure switch • Pressuretrol/pigtail assembly† • Relay • Thermocouple • Thermopile • Thermostat (non-wifi/non-communicating, non-mercury only)*** • Thermostat backplate • Transformer • Zone valve (up to 2 only)** *Year-round blower motor coverage requires both a heating and cooling service plan. **Parts not covered can be replaced by NJRHS at standard repair rates. ***Does not include internet, router or any communicating device. Customers who wish to upgrade a thermostat may do so at an additional fee. ****One circulator pump and assembly per boiler. † Work will only be covered under the contract if there is a backflow preventer and/or shut-off valve currently installed. If there is no backflow preventer you must have one installed for an additional fee at normal rates. NJRHS is not responsible for the backflow preventer or water pressure reducing valve once the boiler is drained, or any water leaks that might occur during the course of the repair. Circulator pumps, flanges, bronze pumps and basement loops off of a steam boiler system are not covered.
Appears in 1 contract
Samples: www.njrhomeservices.com
CHOICE OF PAYMENT OPTIONS. If you are a residential customer of NJNG, you may pay for coverage in full or make equal payments over a 6- or 12-month period. If you choose to pay on a monthly basis, the charge will appear on your regular monthly NJNG bill. Service contract coverage is for a full 12-month period. If you choose the monthly payment option and decide to cancel before the end of the term, you will be billed for the remaining payments. MISSED PAYMENTS If payments are missed or late, NJRHS may demand immediate payment of the entire amount owed or immediate payment of costs (labor and parts) for all services provided, less any payments made to NJRHS. Service will not be provided and contracts can be cancelled terminated if a customer’s account is not in good standing. GENERAL EXCLUSIONS The following items are excluded from contract coverage but may be available for an additional charge: • Appearance and trim parts parts, and upgraded components accessory components, such as humidifiers and electronic air filters • Appliance shut-otf valves, piping, flex connectors and fittings external to unit • Cleaning soot out of, and otf of, appliances and flues • Damage caused by misuse, abuse, vandalism, negligence, fire, freezing, power or water supply outages, flooding, faulty design, improper installation, leaks from piping, humidifiers, lightning, power surges, acts of God and other conditions beyond control of NJRHS. NJRHS • Damage due to failure to maintain generator • Engine equipment • Facilities used for commercial purposes • Finish defects, rusting, corrosion, chips chipped porcelain or porcelain flaws, exterior housing or component failure resulting from rust or corrosion on any generator appliance or piece of equipment • Generator shut-otf valvesHeat exchangers, pipingcompressors, flex connectors evapora- tor coils, condenser coils and fittings external to unit • Liquid cooled generators refrigerant metering devices • Materials and labor for any service that is additional to that specified in the service contract, such as sheet metal work, electrical house wiring, moving or relocating generator equipment • Mold cleanup or remediation • Natural gas standby generators with a capacity of more than 24 kW • Parts, other than those expressly designated as “replaceable” herein • Parts replacement is subject to manufacturer and vendor availability or supply. Exclusions will apply based on model and/or availability. • Pre-existing conditions, which include anything that was wrong with your generator appliance at the time you signed up for the service contract • Preventive maintenance and general inspections inspection • Recording of NJRHS employees by video or audio devices is prohibited. prohibited • Repair work Seasonal startups (extra charges apply) • Service will not be provided and contracts can be cancelled if customer’s account is not in good standing. standing • Unit replacements • Water filters or water filtration equipment • Water storage tanks ADDITIONAL CHARGES • Replacement of standard batteries is not covered, covered but may be provided for an additional charge. • Parts not covered in this contract may be ordered and installed by NJRHS, when available, for an additional charge at our standard repair rates. EXCLUSION OF WARRANTIES AND LIMITATIONSON DAMAGES NJRHS MAKES NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES OF ANY KIND. ANY IMPLIED WARRANTIES OR GUARANTEES ARE EXPRESSLY DISCLAIMED. UNDER NO CIRCUMSTANCES SHALL NJRHS BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY KIND RESULTING FROM THE FAILURE OR INOPER- ABILITY OF GENERATOR OR SYSTEMS IN EXCESS OF THE PAYMENT RECEIVED BY NJRHS UNDER THIS AGREEMENT. NJRHS ALSO SHALL NOT BE LIABLE FOR ANY DAMAG- ES OR HARM TO PERSONS OR PROPERTY CAUSED BY DELAYS• If the water heater manufacturer recommends replacement of unit after failure of a flammable vapor ignition resistance (FVIR) system, FAILURE TO SERVICE, MALFUNCTIONING OF THE GENERATOR, UNAVAILABILITY OF PARTS, LABOR DIFFICULTIES, ACTS OF NATURE OR OTHER CONDITIONS BEYOND ITS CONTROL. IN NO EVENT IS NJRHS LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, HOWEVER CAUSED. NJR HOME SERVICES COMPANY’S (“NJRHS”) TOTAL LIABILITY FOR TORT, CONTRACT AND OTHER DAM- AGES SHALL NOT EXCEED TEN THOUSAND DOLLARS ($10,000.00). THIS LIMITATION OF LIABILITY SHALL APPLY TO ALL CLAIMS AGAINST NJRHS IN THE AGGREGATE (NOT PER INCIDENT) AND TOGETHER WITH THE DISCLAIMER OF WARRANTIES ABOVE SHALL SURVIVE FAILURE OF ANY EXCLUSIVE REMEDIES PROVIDED IN THIS AGREEMENT. Rev. 8the water heater will be deemed not repairable.
Appears in 1 contract
Samples: www.njrhomeservices.com
CHOICE OF PAYMENT OPTIONS. If you are a residential customer of NJNG, you may pay for coverage in full or make equal payments over a 6- or 12-month period. If you choose to pay on a monthly basis, the charge will appear on your regular monthly NJNG bill. Service contract coverage is for a full 12-month period. If you choose the monthly payment option and decide to cancel before the end of the term, you will be billed for the remaining payments. MISSED PAYMENTS If payments are missed or late, NJRHS may demand immediate payment of the entire amount owed or immediate payment of costs (labor and parts) for all services provided, less any payments made to NJRHS. Service will not be provided and contracts can be cancelled if a customer’s account is not in good standing. GENERAL EXCLUSIONS The following items are excluded from contract coverage but may be available for an additional charge: • Appearance and trim parts and upgraded components • Damage caused by misuse, abuse, vandalism, negligence, fire, freezing, power or supply outages, flooding, faulty design, improper installation, leaks from piping, lightning, power surges, acts of God and other conditions beyond control of NJRHS. • Damage due to failure to maintain generator • Engine • Facilities used for commercial purposes • Finish defects, rusting, corrosion, chips or flaws, exterior housing or component failure resulting from rust or corrosion on any generator or piece of equipment • Generator shut-otf off valves, piping, flex connectors and fittings external to unit • Liquid cooled generators • Materials and labor for any service that is additional to that specified in the service contract, moving or relocating generator • Mold cleanup or remediation • Natural gas standby generators with a capacity of more than 24 22 kW • Parts, other than those expressly designated as “replaceable” herein • Parts replacement is subject to manufacturer and vendor availability or supply. Exclusions will apply based on model and/or availability. • Pre-existing conditions, which include anything that was wrong with your generator at the time you signed up for the service contract • Preventive maintenance and general inspections • Recording of NJRHS employees by video or audio devices is prohibited. • Repair work • Service will not be provided and contracts can be cancelled if customer’s account is not in good standing. • Unit replacements ADDITIONAL CHARGES • Replacement of standard batteries is not covered, but may be provided for an additional charge. • Parts not covered in this contract may be ordered and installed by NJRHS, when available, for an additional charge at our standard repair rates. EXCLUSION OF WARRANTIES AND LIMITATIONSON DAMAGES NJRHS MAKES NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES OF ANY KIND. ANY IMPLIED WARRANTIES OR GUARANTEES ARE EXPRESSLY DISCLAIMED. UNDER NO CIRCUMSTANCES SHALL NJRHS BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY KIND RESULTING FROM THE FAILURE OR INOPER- ABILITY OF GENERATOR OR SYSTEMS IN EXCESS OF THE PAYMENT RECEIVED BY NJRHS UNDER THIS AGREEMENT. NJRHS ALSO SHALL NOT BE LIABLE FOR ANY DAMAG- ES OR HARM TO PERSONS OR PROPERTY CAUSED BY DELAYS, FAILURE TO SERVICE, MALFUNCTIONING OF THE GENERATOR, UNAVAILABILITY OF PARTS, LABOR DIFFICULTIES, ACTS OF NATURE OR OTHER CONDITIONS BEYOND ITS CONTROL. IN NO EVENT IS NJRHS LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, HOWEVER CAUSED. NJR HOME SERVICES COMPANY’S (“NJRHS”) TOTAL LIABILITY FOR TORT, CONTRACT AND OTHER DAM- AGES SHALL NOT EXCEED TEN THOUSAND DOLLARS ($10,000.00). THIS LIMITATION OF LIABILITY SHALL APPLY TO ALL CLAIMS AGAINST NJRHS IN THE AGGREGATE (NOT PER INCIDENT) AND TOGETHER WITH THE DISCLAIMER OF WARRANTIES ABOVE SHALL SURVIVE FAILURE OF ANY EXCLUSIVE REMEDIES PROVIDED IN THIS AGREEMENT. Rev. 8
Appears in 1 contract
Samples: www.njrhomeservices.com
CHOICE OF PAYMENT OPTIONS. If you are a residential customer of NJNG, you may pay for coverage in full or make equal payments over a 6- or 12-month period. If you choose to pay on a monthly basis, the charge will appear on your regular monthly NJNG bill. Service contract coverage is for a full 12-month period. If you choose the monthly payment option and decide to cancel before the end of the term, you will be billed for the remaining payments. MISSED PAYMENTS If payments are missed or late, NJRHS may demand immediate payment of the entire amount owed or immediate payment of costs (labor and parts) for all services provided, less any payments made to NJRHS. Service will not be provided and contracts can be cancelled if a customer’s account is not in good standing. GENERAL EXCLUSIONS The following items are excluded from contract coverage but may be available for an additional charge: • Appearance and trim parts and upgraded components components, such as humidifiers and electronic air filters • Damage caused by misuse, abuse, vandalism, negligence, fire, freezing, power or supply outages, flooding, faulty design, improper installation, leaks from piping, lightning, power surges, acts of God and other conditions beyond control of NJRHS. NJRHS • Damage due to failure to maintain generator • Engine failure to maintain electrical system, components and/or wiring • Facilities used for commercial purposes • Finish defects, rusting, corrosion, chips or flaws, exterior housing or component failure resulting from rust or corrosion on any generator or piece of equipment • Generator shut-otf valves, piping, flex connectors and fittings external to unit • Liquid cooled generators Household appliances and/or appliance wiring are not covered • Materials and labor for any service that is additional to that specified in the service contractcontract • NJRHS is not responsible for any damages due to access to make needed repairs, moving or relocating generator • Mold cleanup or remediation • Natural gas standby generators with a capacity of more than 24 kW • Partsincluding but not limited to sheetrock, other than those expressly designated as “replaceable” herein paint, wallpaper, flooring, ceilings, walls, cabinetry, etc. • Parts replacement is subject to manufacturer and vendor availability or supply. Exclusions will apply based on model and/or availability. • Pre-existing conditions, which include anything that was wrong with your generator electrical system, components and wiring at the time you signed up for the service contract • Preventive maintenance and general inspections inspection • Recording of NJRHS employees by video or audio devices is prohibited. • Repair work • Service will not be provided and contracts can be cancelled if customer’s account is not in good standing. • Unit replacements ADDITIONAL CHARGES • Replacement of standard batteries is not covered, but may be provided for an additional charge. • Parts Components not covered in this contract may be ordered and installed by NJRHS, when available, for an additional charge at our standard repair rates. EXCLUSION NJRHS WARRANTS THAT, SUBJECT TO THE TERMS AND CONDITIONS STATED HEREIN, NJRHS WILL REPAIR OR REPLACE THE PARTS OR COMPONENTS EXPRESSLY COVERED UNDER THE SERVICE CONTRACT THAT BE- COME INOPERABLE AS A RESULT OF WARRANTIES NORMAL WEAR AND LIMITATIONSON DAMAGES TEAR. NJRHS MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES OF ANY KIND. ANY IMPLIED WARRANTIES OR GUARANTEES ARE EXPRESSLY DISCLAIMED. UNDER NO CIRCUMSTANCES SHALL NJRHS BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY KIND RESULTING FROM THE FAILURE OR INOPER- ABILITY INOPERABILITY OF GENERATOR COMPONENTS, PARTS, EQUIPMENT OR SYSTEMS IN EXCESS EX- CESS OF THE PAYMENT RECEIVED BY NJRHS UNDER THIS AGREEMENT. NJRHS ALSO SHALL NOT BE LIABLE FOR ANY DAMAG- ES DAMAGES OR HARM TO PERSONS OR PROPERTY CAUSED BY DELAYS, FAILURE TO SERVICE, MALFUNCTIONING OF THE GENERATOREQUIPMENT, UNAVAILABILITY OF PARTS, LABOR DIFFICULTIES, ACTS OF NATURE OR OTHER CONDITIONS BEYOND ITS CONTROL. IN NO EVENT IS NJRHS LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, HOWEVER CAUSED. NJR HOME SERVICES COMPANY’S (“NJRHS”) TOTAL LIABILITY FOR TORT, CONTRACT AND OTHER DAM- AGES SHALL NOT EXCEED TEN THOUSAND DOLLARS ($10,000.00). THIS LIMITATION OF LIABILITY SHALL APPLY TO ALL CLAIMS AGAINST NJRHS IN THE AGGREGATE (NOT PER INCIDENT) AND TOGETHER WITH THE DISCLAIMER OF WARRANTIES ABOVE SHALL SURVIVE FAILURE OF ANY EXCLUSIVE REMEDIES PROVIDED IN THIS AGREEMENT. Rev. 8IMPORTANT SAFETY INFORMATION Natural gas emergencies include: • A strong odor of natural gas inside or outside your home • A natural gas appliance that will not shut off • Suspicion of a carbon monoxide leak What to Do During a Natural Gas Emergency If you are facing any of these situations, don’t wait! Take the following action immediately: • MOVE to a safe environment. • CALL 911 and your local natural gas utility (not NJRHS) at once to report the natural gas emergency. • DO NOT smoke or operate electrical switches or appliances of any kind. DO NOT operate anything that may produce a spark that might ignite the natural gas and cause an explosion. Natural gas appliances should always be operated and maintained according to the manufacturer’s instructions. Always take the time to become familiar with the instructions – especially safety warnings. • Breakers (excludes Federal Pacific breakers and panels)* • Dimmers* • Doorbells* • Light switches* • Outlets* • Wiring if completely accessible (replacement only as needed) • Diagnosis of electrical problems – however, additional charges will apply to any part or service not expressly included as a “covered service” above, or which is expressly excluded elsewhere in this contract. *Not exceeding $25 each.
Appears in 1 contract
Samples: www.njrhomeservices.com
CHOICE OF PAYMENT OPTIONS. If you are a residential customer of NJNG, you may pay for coverage in full or make equal payments over a 6- or 12-month period. If you choose to pay on a monthly basis, the charge will appear on your regular monthly NJNG bill. Service contract coverage is for a full 12-month period. If you choose the monthly payment option and decide to cancel before the end of the term, you will be billed for the remaining payments. MISSED PAYMENTS If payments are missed or late, NJRHS may demand immediate payment of the entire amount owed or immediate payment of costs (labor and parts) for all services provided, less any payments made to NJRHS. Service will not be provided and contracts can be cancelled terminated if a customer’s account is not in good standing. GENERAL EXCLUSIONS The following items are excluded from contract coverage but may be available for an additional charge: • Appearance and trim parts parts, and upgraded components accessory components, such as humidifiers and electronic air filters • Appliance shut-otf valves, piping, flex connectors and fittings external to unit • Cleaning soot out of, and otf of, appliances and flues • Damage caused by misuse, abuse, vandalism, negligence, fire, freezing, power or water supply outages, flooding, faulty design, improper installation, leaks from piping, humidifiers, lightning, power surges, acts of God and other conditions beyond control of NJRHS. NJRHS • Damage due to failure to maintain generator • Engine equipment • Facilities used for commercial purposes • Finish defects, rusting, corrosion, chips chipped porcelain or porcelain flaws, exterior housing or component failure resulting from rust or corrosion on any generator appliance or piece of equipment • Generator shut-otf valvesHeat exchangers, pipingcompressors, flex connectors evaporator coils, condenser coils and fittings external to unit • Liquid cooled generators refrigerant metering devices • Materials and labor for any service that is additional to that specified in the service contract, such as sheet metal work, electrical house wiring, moving or relocating generator equipment • Mold cleanup or remediation • Natural gas standby generators with a capacity of more than 24 kW • Parts, other than those expressly designated as “replaceable” herein • Parts replacement is subject to manufacturer and vendor availability or supply. Exclusions will apply based on model and/or availability. • Pre-existing conditions, which include anything that was wrong with your generator appliance at the time you signed up for the service contract • Preventive maintenance and general inspections inspection • Recording of NJRHS employees by video or audio devices is prohibited. prohibited • Repair work Seasonal startups (extra charges apply) • Service will not be provided and contracts can be cancelled if customer’s account is not in good standing. standing • Unit replacements • Water filters or water filtration equipment • Water storage tanks ADDITIONAL CHARGES • Replacement of standard batteries is not covered, but may be provided for an additional charge. • Parts not covered in this contract may be ordered and installed by NJRHS, when available, for an additional charge at our standard repair rates. EXCLUSION OF WARRANTIES AND LIMITATIONSON DAMAGES NJRHS MAKES NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES OF ANY KIND. ANY IMPLIED WARRANTIES OR GUARANTEES ARE EXPRESSLY DISCLAIMED. UNDER NO CIRCUMSTANCES SHALL NJRHS BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY KIND RESULTING FROM THE FAILURE OR INOPER- ABILITY OF GENERATOR OR SYSTEMS IN EXCESS OF THE PAYMENT RECEIVED BY NJRHS UNDER THIS AGREEMENT. NJRHS ALSO SHALL NOT BE LIABLE FOR ANY DAMAG- ES OR HARM TO PERSONS OR PROPERTY CAUSED BY DELAYS• If the water heater manufacturer recommends replacement of unit after failure of a flammable vapor ignition resistance (FVIR) system, FAILURE TO SERVICE, MALFUNCTIONING OF THE GENERATOR, UNAVAILABILITY OF PARTS, LABOR DIFFICULTIES, ACTS OF NATURE OR OTHER CONDITIONS BEYOND ITS CONTROL. IN NO EVENT IS NJRHS LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, HOWEVER CAUSED. NJR HOME SERVICES COMPANY’S (“NJRHS”) TOTAL LIABILITY FOR TORT, CONTRACT AND OTHER DAM- AGES SHALL NOT EXCEED TEN THOUSAND DOLLARS ($10,000.00). THIS LIMITATION OF LIABILITY SHALL APPLY TO ALL CLAIMS AGAINST NJRHS IN THE AGGREGATE (NOT PER INCIDENT) AND TOGETHER WITH THE DISCLAIMER OF WARRANTIES ABOVE SHALL SURVIVE FAILURE OF ANY EXCLUSIVE REMEDIES PROVIDED IN THIS AGREEMENT. Rev. 8the water heater will be deemed not repairable.
Appears in 1 contract
Samples: www.njrhomeservices.com
