Claiming outcomes. All participant activity should be recorded on CATS and can be claimed as soft outcomes where relevant. Hard outcomes should only be claimed where sufficient work has been undertaken by the provider to justify the claim. This is especially important when more than one agency may have been involved in working with a participant to avoid duplication and double counting. If a participant is accessing more than one ESF project at the same time, delivery should be complementary and different outcomes should be achieved i.e. both agencies should not claim the same outcome. Please note that each outcome should only be claimed once, i.e. if claiming as a hard outcome cannot also record as a soft outcome.
Appears in 8 contracts
Samples: Contract for the Provision of Services, Contract for the Provision of Services, Contract for the Provision of Services
