Classification of Errors. When Silver Spring determines that the root cause of an Incident is an Error, it will classify the Error in accordance with the Severity Levels defined in Table 3. The Parties will resolve any disagreements about the Severity Level designation as soon as is reasonably practical.
Appears in 2 contracts
Samples: Master Agreement (Silver Spring Networks Inc), Master Agreement (Silver Spring Networks Inc)
Classification of Errors. When Silver Spring determines that the root cause of identifies an Incident is as an Error, it Silver Spring will reasonably classify the Error in accordance with the Severity Levels levels defined in Table 3. The Parties will resolve any disagreements about the Severity Level designation level as soon as is reasonably practical.
Appears in 2 contracts
Samples: Services Agreement (Silver Spring Networks Inc), Services Agreement (Silver Spring Networks Inc)