Classification of Errors. When Silver Spring identifies an Incident as an Error, Silver Spring will reasonably classify the Error in accordance with the Severity levels defined in Table 3. The Parties will resolve any disagreements about the Severity level as soon as is reasonably practical.
Appears in 2 contracts
Samples: Services Agreement (Silver Spring Networks Inc), Services Agreement (Silver Spring Networks Inc)
Classification of Errors. When Silver Spring identifies determines that the root cause of an Incident as is an Error, Silver Spring it will reasonably classify the Error in accordance with the Severity levels Levels defined in Table 3. The Parties will resolve any disagreements about the Severity level Level designation as soon as is reasonably practical.
Appears in 2 contracts
Samples: Master Agreement (Silver Spring Networks Inc), Master Agreement (Silver Spring Networks Inc)