Classroom and Event Support Hours. Institutional Technology Helpdesk offers classroom and event support during its normal business hours, which are 8:00am – 5:00pm, Monday – Friday. Support for events require ten working days’ advance notice. Special requests for furniture, rooms and IT support must be submitted through facilities. Normal classroom support, filming and sound systems, requires five working days’ advance notice. Request for filming and sound support less than five working days will be as a best effort. After-hours and weekend support requests, when approved, will include charges for equipment and personnel.
Appears in 2 contracts
Classroom and Event Support Hours. Institutional Technology Helpdesk offers classroom and event support during its normal business hours, which are 8:00am – 5:00pm, Monday – Friday. Support for events require ten working days’ advance notice. Special requests for furniture, furniture or rooms and IT support must be submitted through facilities. Normal classroom support, filming and sound systems, requires five working days’ advance notice. Request Requests for filming and sound support less than five working days before the event will be as a best effort. After-hours and weekend support requests, when approved, will include charges for equipment and personnel.
Appears in 1 contract
Samples: Service Level Agreement
Classroom and Event Support Hours. Institutional Technology Helpdesk offers classroom and event support during its normal business hours, which are 8:00am – 5:00pm, Monday – Friday. Support for events require ten working days’ advance notice. Special requests for furniturefurniture or, rooms and IT support must be submitted through facilities. Normal classroom support, filming and sound systems, requires five working days’ advance notice. Request Requests for filming and sound support less than five working days before the event will be as a best effort. After-hours After‐hours and weekend support requests, when approved, will include charges for equipment and personnel.
Appears in 1 contract
Samples: Service Level Agreement
Classroom and Event Support Hours. Institutional Technology Helpdesk offers classroom and event support during its normal business hours, which are 8:00am – 5:00pm, Monday – Friday. Support for events require ten working days’ advance notice. Special requests for furniturefurniture or, rooms and IT support must be submitted through facilities. Normal classroom support, filming and sound systems, requires five working days’ advance notice. Request Requests for filming and sound support less than five working days before the event will be as a best effort. After-hours and weekend support requests, when approved, will include charges for equipment and personnel.
Appears in 1 contract
Samples: Service Level Agreement