Customer Support. If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.
Customer Support. 16.1 You acknowledge that:
Customer Support. Except as provided in the principal terms of this Agreement, as between the parties, Licensee shall be solely responsible for, and shall bear the cost of, providing customer support to Eligible Consumers, including, without limitation, responding to Eligible Consumer inquiries related to the Approved Devices as well as the process of accessing the Programs contained on the Eligible Consumer Approved Device. Licensee will provide customer support pursuant to and consistent with Licensee’s then-existing customer support practices.
Customer Support. For assistance, questions or other order inquiries, please refer to our online FAQ's available at xxxx://xxx.xxxxxxxx.xxx/html/xxxx0.xxxxx.
Customer Support. Exhibit B, Customer Support Document to the AGTA, contains the obligations of Boeing relating to Materials (as defined in Part 3 thereof), training, services, and other things in support of aircraft.
Customer Support. Customer support and training are FREE and available Monday-Friday, from 6:00 A.M. to 5:00 P.M. MST, for any authorized user with a login. iWorQ provides unlimited remote Customer training (through webinars), phone support, help files, and documentation. Basic support request is typically handled the same day. iWorQ provides "Service NOT Software".
Customer Support. Distributor shall handle and promptly settle any ---------------- User's customer complaints concerning the Products, following the Company's guidance included in the Company's operations guide provided by the Company to Distributor (the "Operations Guide"), as amended from time to time in the sole discretion of the Company, provided however, that the Company shall provide Distributor with a 30 (thirty) day prior written notice of any such change. Distributor agrees to assist the Company in arranging for any customer warranty service.
Customer Support. 5.1. The Supplier undertakes to provide the Customer with customer support. The customer support shall be used for dealing with problems related to Gas supply, including price charging issues.
Customer Support. Should you have any inquiries or concerns regarding our services, please reach out to our Customer Care team. You can call us toll-free at (000) 000-0000, available from 9:00 a.m. to 5:00 p.m. Eastern Time on weekdays, email us at xxxx@xxxxxxxxxx.xxx, or send a letter to Eastern Power and Gas, LLC, 0000 Xxxxxx X, Xxxxxxxx, Xxx Xxxx, 00000. If your issue remains unresolved after contacting Eastern PNG, or for further information about utilities, the Public Utilities Commission of Ohio (“PUCO”) is at your service. You can call them at (000) 000-0000 (toll-free) or use TTY at (000) 000-0000 (toll-free) between 8:00 a.m. and 5:00 p.m. on weekdays, or visit xxx.xxxx.xxxx.xxx. Additionally, residential customers have the option to seek help from the Ohio Consumers’ Counsel regarding complaints and utility concerns at (877) 742 -5622 (toll-free), available from 8:00 a.m. to 5:00 p.m. on weekdays, or online at xxx.xxxxxxx.xxx.
Customer Support. The vendor shall provide timely and accurate technical advice and sales support to Region 4 ESC staff, TCPN staff and participating agencies. The vendor shall respond to such requests within one (1) working day after receipt of the request.
