Common use of CLIENT PROBLEM RESOLUTION PROCESS Clause in Contracts

CLIENT PROBLEM RESOLUTION PROCESS. The Firm processes large volumes of client account transactions each day and we do our best to ensure that your business is handled in an efficient, courteous and accurate manner. We want to know if we have not met the high level of standards we have set for ourselves, and we have established procedures for clients who want to bring a concern to our attention. If you have a question, contact our Clients Success team by submitting a request to xxxxxxx@xxxxxxxxxxxx.xxx or by phone at 0-000-000-0000 Monday to Friday from 9 am to 5:30 pm (EST). If you have a complaint about our services or a product, please follow the steps of “Filing a complaint with us”, available at xxxxx://xxx.xxxxxxxxxxxx.xxx/en-ca/legal/file-complaint.

Appears in 4 contracts

Samples: Client Account Agreement, Client Account Agreement, compliance-documents-public.s3.amazonaws.com

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CLIENT PROBLEM RESOLUTION PROCESS. The Firm processes large volumes of client account transactions each day and we do our best to ensure that your business is handled in an efficient, courteous and accurate manner. We want to know if we have not met the high level of standards we have set for ourselves, and we have established procedures for clients who want to bring a concern to our attention. If you have a question, contact our Clients Success team by submitting a request to xxxxxxx@xxxxxxxxxxxx.xxx or by phone at 0-000-000-0000 Monday to Friday from 9 am to 5:30 pm (EST). If you have a complaint about our services or a product, please follow the steps of “Filing a complaint with us”, available at xxxxx://xxx.xxxxxxxxxxxx.xxx/en-ca/legal/file-complaintxxxxx://xxx.xxxxxxxxxxxx.xxx/en- ca/legal/file-complaint.

Appears in 2 contracts

Samples: Client Account Agreement, compliance-documents-public.s3.amazonaws.com

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CLIENT PROBLEM RESOLUTION PROCESS. The Firm processes large volumes of client account transactions each day and we do our best to ensure that your business is handled in an efficient, courteous and accurate manner. We want to know if we have not met the high level of standards we have set for ourselves, and we have established procedures for clients who want to bring a concern to our attention. If you have a question, contact our Clients Success team by submitting a request to xxxxxxx@xxxxxxxxxxxx.xxx or by phone at 0-000-000-0000 Monday to Friday from 9 am to 5:30 pm (EST). If you have a complaint about our services or a product, please follow the steps of "Filing a complaint with us", available at xxxxx://xxx.xxxxxxxxxxxx.xxx/en-ca/legal/file-complaintxxxxx://xxx.xxxxxxxxxxxx.xxx/en- ca/legal/file-complaint.

Appears in 1 contract

Samples: compliance-documents-public.s3.amazonaws.com

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