CLOSURE OF YOUR ACCOUNT. 9.1. You may close your e-money Account at any time by sending a message to EMPS through the User Panel, available to the Customer after logging in to the Account. Provided that an account may only be closed if all E-money has been previously withdrawn from the Account. 9.2. We reserve the right to carry out any necessary money laundering, terrorism financing, fraud or other illegal activity checks before authorising any withdrawal of your E-money. 9.3. EMPS reserves the right to close your Account at any time by giving the User one (1) month's notice. We may also close your Account and terminate the Agreement at any time where if: a. You are in breach of the terms of these Terms and Conditions, Privacy Policy or other arrangements and provisions of the Agreement; or b. EMPS has reasonable suspicion of money laundering, fraud or other illegal activity; c. Perform activities that may damage the business reputation of EMPS or the legitimate interests of third parties; d. There are no funds on the User’s Account to cover the monthly fees for six consecutive months, the account will be closed until the payment is settled; e. If within 30 days from the date of opening the Account, no funds are available on the User’s Account to collect Account opening fee, the Account will be closed until the payment is made. If we close your Account, we will provide you with notice of Account closure on the EMPS website and where practicable, the reasons for closing your e-money account together with the ability to withdraw any e-money that we are holding (if they are not a part of any dispute). Notices will be available after logging in. 9.4. In the event that we suspect that your e-money account has been accessed without your authorisation, we may also suspend, or limit your access to your Account or the Services (such as limiting access to any of your E-money, and your ability to send money, make withdrawals, or remove financial Information). If we otherwise limit access to your Account, we will provide you with notice and opportunity to request restoration of access if appropriate. 9.5. Transactions that have been undertaken and any fees accruing before the request for the closure of your Account (including those Transactions that are not revocable and have been initiated but not finalised before closure of your Account) will not be refunded.
Appears in 4 contracts
Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions
CLOSURE OF YOUR ACCOUNT. 9.1. You may close your e-money Account at any time by sending a message to EMPS through the User Panel, available to the Customer after logging in to the Account. Provided that an account may only be closed if all E-money has been previously withdrawn from the Account.
9.2. We reserve the right to carry out any necessary money laundering, terrorism financing, fraud or other illegal activity checks before authorising any withdrawal of your E-money.
9.3. EMPS reserves the right to close your Account at any time by giving the User one two (12) month's notice. We may also close your Account and terminate the Agreement at any time without termination period where if:
a. You are in breach of the terms of these Terms and Conditions, Privacy Policy or other arrangements and provisions of the Agreement; or
b. EMPS has reasonable suspicion of money laundering, fraud or other illegal activity;
c. Perform activities that may damage the business reputation of EMPS or the legitimate interests of third parties;
d. There are no funds on the User’s Account to cover the monthly fees for six consecutive months, the account will be closed until the payment is settled;
e. If within 30 days from the date of opening the Account, no funds are available on the User’s Account to collect Account opening fee, the Account will be closed until the payment is made. .
f. If we close your Account, we will provide you with notice of Account closure on the EMPS website and where practicable, the reasons for closing your e-money account together with the ability to withdraw any e-money that we are holding (if they are not a part of any dispute). Notices will be available after logging in.
9.4. In the event that we suspect that your e-money account has been accessed without your authorisation, we may also suspend, or limit your access to your Account or the Services (such as limiting access to any of your E-money, and your ability to send money, make withdrawals, or remove financial Information). If we otherwise limit access to your Account, we will provide you with notice and opportunity to request restoration of access if appropriate.
9.5. Transactions that have been undertaken and any fees accruing before the request for the closure of your Account (including those Transactions that are not revocable and have been initiated but not finalised before closure of your Account) will not be refunded. Any charges and fees for providing an account, which are settled on a regular basis shall be payable by the User only proportionally up to the date of termination of the contract, there are no fees charged in advance.
9.6. Upon termination of the framework contract, for a period of thirteen months, EMPS will provide You, on paper via an e-mail correspondence and free of charge, the information referred to:
a. a reference enabling the payer to identify each payment transaction and, where appropriate, information relating to the payee;
b. the amount of the payment transaction in the currency in which the payer’s payment account was debited or in the currency used for the payment order;
c. the amount of any charges for the payment transaction and, where applicable, a breakdown of the amounts of such charges, or the interest payable by the payer;
d. where applicable, the exchange rate used in the payment transaction by the payer’s payment service provider, and the amount of the payment transaction after that currency conversion;
e. the debit value date or the date of receipt of the payment order;
f. a reference enabling the payee to identify the payment transaction and the payer, and any information transferred with the payment transaction;
g. the amount of the payment transaction in the currency in which the payee’s payment account is credited;
h. the amount of any charges for the payment transaction and, where applicable, a breakdown of the amounts of such charges, or the interest payable by the payee;
i. where applicable, the exchange rate used in the payment transaction by the payee’s payment service provider, and the amount of the payment transaction before that currency conversion.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
CLOSURE OF YOUR ACCOUNT. 9.1. You may close your e-money Account at any time by sending a message to EMPS through the User Panel, available to the Customer after logging in to the Account. Provided that an account may only be closed if all E-money has been previously withdrawn from the Account.
9.2. We reserve the right to carry out any necessary money laundering, terrorism financing, fraud or other illegal activity checks before authorising any withdrawal of your E-money.
9.3. EMPS reserves the right to close your Account at any time by giving the User one two (12) month's notice. We may also close your Account and terminate the Agreement at any time without termination period where if:
a. You are in breach of the terms of these Terms and Conditions, Privacy Policy or other arrangements and provisions of the Agreement; or
b. EMPS has reasonable suspicion of money laundering, fraud or other illegal activity;
c. Perform activities that may damage the business reputation of EMPS or the legitimate interests of third parties;
d. There are no funds on the User’s Account to cover the monthly fees for six consecutive months, the account will be closed until the payment is settled;
e. If within 30 days from the date of opening the Account, no funds are available on the User’s Account to collect Account opening fee, the Account will be closed until the payment is made. If we close your Account, we will provide you with notice of Account closure on the EMPS website and where practicable, the reasons for closing your e-money account together with the ability to withdraw any e-money that we are holding (if they are not a part of any dispute). Notices will be available after logging in.
9.4. In the event that we suspect that your e-money account has been accessed without your authorisation, we may also suspend, or limit your access to your Account or the Services (such as limiting access to any of your E-money, and your ability to send money, make withdrawals, or remove financial Information). If we otherwise limit access to your Account, we will provide you with notice and opportunity to request restoration of access if appropriate.
9.5. Transactions that have been undertaken and any fees accruing before the request for the closure of your Account (including those Transactions that are not revocable and have been initiated but not finalised before closure of your Account) will not be refunded. Any charges and fees for providing an account, which are settled on a regular basis shall be payable by the User only proportionally up to the date of termination of the contract, there are no fees charged in advance.
9.6. Upon termination of the framework contract, for a period of thirteen months, EMPS will provide You, on paper via an e-mail correspondence and free of charge, the information referred to:
a. a reference enabling the payer to identify each payment transaction and, where appropriate, information relating to the payee;
b. the amount of the payment transaction in the currency in which the payer’s payment account was debited or in the currency used for the payment order;
c. the amount of any charges for the payment transaction and, where applicable, a breakdown of the amounts of such charges, or the interest payable by the payer;
d. where applicable, the exchange rate used in the payment transaction by the payer’s payment service provider, and the amount of the payment transaction after that currency conversion;
e. the debit value date or the date of receipt of the payment order;
f. a reference enabling the payee to identify the payment transaction and the payer, and any information transferred with the payment transaction;
g. the amount of the payment transaction in the currency in which the payee’s payment account is credited;
h. the amount of any charges for the payment transaction and, where applicable, a breakdown of the amounts of such charges, or the interest payable by the payee;
i. where applicable, the exchange rate used in the payment transaction by the payee’s payment service provider, and the amount of the payment transaction before that currency conversion.
Appears in 1 contract
Samples: Terms and Conditions
