PAYING YOUR BILL. 10.1 What you have to pay
PAYING YOUR BILL. 10.1 What you have to pay You must pay to us the amount shown on each bill by the date for payment (the pay-by date) on the bill. The pay-by date will be no earlier than 13 business days from the date on which we issue your bill.
PAYING YOUR BILL. 3.1. We’ll send you bills or statements, based on actual or estimated meter readings every month unless we agree a different billing frequency with you. If you are a prepayment customer we won’t send you a monthly bill but we will provide you with details of the amount of electricity and/or gas that you have used, any top up payments you have made and any other amounts that you owe to us and the terms set out in clause 17 apply.
3.2. You agree to pay us for supplying electricity or gas (or both) and for other charges which apply under this contract for the term of the contract. Any person whose name is on the contract as a customer is responsible for paying our bills and we may claim any money owed to us under the account from one or all of such persons.
3.3. You can pay amounts that you owe us: • by direct debit; • directly by cash, cheque or card; or • if you are a prepayment customer, by topping up in the ways described in clause 17.
3.4. When we issue a bill, we can only seek to recover charges for energy consumed in the last 12 months, unless you have behaved in an obstructive or manifestly unreasonable way.
3.5. If you are not paying by direct debit, you must pay the money you owe in full within 28 days of the invoice date on your bill. If you genuinely think the amount on your bill is not correct, you must still pay any amount that you do not dispute.
3.6. If you pay by direct debit, we’ll regularly review your direct debit amount so that it is consistent with your annual billed consumption. We’ll notify you at least 10 working days plus postage time before any changes to your direct debit are made.
3.7. Don’t forget that if you pay by direct debit you may be eligible for a discount on your fuel bill. This may be applied by: • placing you on a tariff that is only available to customers that pay by direct debit; or • calculating a discount on a daily basis, per fuel and per property. If this is the case, we’ll notify you of the discount for the period for you are being billed on each statement. We reserve the right to change, stop or withdraw the direct debit discount at any time.
3.8. Our bills – Every bill that we send to you will contain the following information: • the exact name(s), tariff type and payment method for your electricity or gas supply (or both); • your Annual Consumption Details; • your Personal Projection; and • details of the cheapest relevant and cheapest alternative tariff that we offer which may be available to you and the annu...
PAYING YOUR BILL. 7.1. You agree to pay us for the Service from the Start Date and for other Charges which apply under this Agreement.
7.2. We will send you bills and/or statements on a monthly basis (unless we agree otherwise) which will separately identify the Charges payable. For your information, we will send your first bill shortly after you have entered into this Agreement regardless of your billing frequency. You must pay these Charges in full and part payment won’t release you from your obligation to pay.
7.3. You agree that all bills must be paid by Direct Debit unless we agree otherwise, in which case your Charges may increase. Charges are payable to SSE or such other entity as we may notify to you from time to time. We still reserve the right to request that you pay for the Service by Direct Debit.
7.4. If you are entering into this Agreement together with other people (such as your partner), each person will be jointly and severally liable for any money owed to us. This means we will be entitled to claim all of the money owed from any person who has entered into the Agreement.
7.5. If you choose to dispute any amount then you must pay the undisputed amount, and once the dispute is settled, pay any amount that is still owed.
7.6. If you dishonour, or cancel your Direct Debit instruction we may alter your Charges accordingly and/or suspend or terminate the Service.
PAYING YOUR BILL. (a) You must pay the total amount payable for each bill by the due date specified in that bill. The due date will be at least 12 business days from the date we issue you thebill. We must accept your request to make a payment in advance in accordance with the Code of Conduct, however we will not be required to credit any interest to the amount paid in advance.
(b) You can find out the range of payment options that you can choose from by referring to your bill, by visiting our website or by calling our customer service centre.
PAYING YOUR BILL. For each bill, You must pay the total amount payable by the due date specified in that bill. The due date will be at least 12 The bill will specify a range of payment options, including payment in person and by mail. If You are unable to use one of these options, You must contact Us as soon as reasonably possible to arrange redirecting Your bill or to make payments in advance.
PAYING YOUR BILL. 5.1 When and how you have to pay
a) You must pay your bill by the Due Date. Your bill is not paid until we actually receive the funds. If your payment is due on a non-Business Day, you can pay that amount on the next Business Day.
b) Your bill will detail the available payment methods.
c) If we have more than one agreement with you, we may deduct from and set-off against amounts paid or payable under this Agreement (including if this Agreement has ended), any amounts paid or payable under another of your agreements with us.
PAYING YOUR BILL. 15.1 You must pay the amount shown on each bill by the due date. If you have disputed a bill with us, you must pay the undisputed portion of the bill.
15.2 Where permitted by applicable laws, you may also be charged merchant fees for credit card usage or other banking fees incurred by us (for example, dishonored transaction fees).
15.3 We may also charge the reasonable cost of collecting payments that are overdue, including merchant transaction fees, any dishonoured payment fees and any credit collection costs including those incurred by referring unpaid amounts to a credit agency or to legal proceedings.
PAYING YOUR BILL. For each bill, You must pay the total amount payable by the due date specified in that bill in full, and to the extent permitted by law, free of any set-off, or counterclaim of any kind and without deduction or withholding of any kind. Payment must be made in Australian dollars from an account at a bank or financial institution acceptable to Us. The Commercial Terms will specify payment options available to You. If You are unable to use one of these options, You must contact Us as soon as reasonably possible to arrange redirecting Your bill or to make payments in advance.
PAYING YOUR BILL. You must pay the total amount payable for each bill by the due date specified in that bill. The due date will be at least 14 business days from the date of the bill. You can pay your bill using a range of payment options, including payment in person and by mail. You can also ask to make payments in advance. You can find out the full range of payment options that you can choose from by referring to your bill, by visiting our website or by calling our customer service centre. If you are unable to use one of these options because you are going to be absent for a long period (for example due to illness or extended holiday) you can arrange with us to redirect your bill or to make payments in advance.
