Collection Services Requirements. All collection sites and collection events shall:
Collection Services Requirements. The collection services requirements listed below provide a detailed listing of the minimum requirements the City expects the Delinquent Collection Services Vendor to satisfy. The guidance outlined in this RFP is not intended to preclude Vendors from recommending alternative solutions or approaches offering comparable or better performance or value to the
3.1 The Vendor shall document and maintain the applicable internal processes, procedures, forms, templates, scripts, etc. at all times during the term of this Agreement. Vendor shall provide a copy of these documents to the Director no later than 30 days after the Effective Date of this Agreement. The documents may be modified by mutual consent of the Director and the Vendor. It is recognized by the Parties that the Vendor may, at its option and expense, perform additional collection efforts in addition to, but not inconsistent with these required processes and standards.
Collection Services Requirements
