Commitments to citizens and solidarity. Actions that endorse solidarity with those customers that lack resources or with regions are an integral part of the Gaz de France Group’s reputation and performance. Access to energy: The Group’s companies strive to provide products and services to as many people as possible and they have the authority to determine how customers lacking resources may gain suitable access to energy in order to prevent the risks of these people being cut off. Preventive action intended to manage energy consumption more effectively will be encouraged in order to avert risks related to increased lack of financial security among its poorest customers. The Group’s companies will ensure that the appropriate measures are implemented for preventing energy supply interruption. Safe use of energy: Gaz de France’s companies will roll out information campaigns aimed at enabling their customers to use energy in optimum safety conditions. Citizen action and solidarity: Solidarity is an integral part of the culture and identity of the Gaz de France Group. The Group encourages employees to take part in charitable action and solidarity initiatives. The Group’s companies will seek out the most appropriate means for encouraging this commitment. Generally speaking, the Gaz de France Group and its companies are capable of entering into partnerships (relating to solidarity, sport and culture, etc.) and of lending their support to major national or international causes.
