Common use of COMMON CAUSES OF SLAMMING OR CRAMMING Clause in Contracts

COMMON CAUSES OF SLAMMING OR CRAMMING. Incorrect telephone number on submitted Letters of Agency (“LOAs”) – means that incorrect telephone number isswitched without thecustomer’swrittenconsent. • The submitted LOA is illegible and directly causes the person that keys the order into the system to enter the wrong name and/or phone number. • The person who “authorized” switching service providers really didn’t have the authority to make the switch. Sometimes receptionists, secretaries or assistants authorize a switch to qualify for some sort of premium or other inducement. • A simple misunderstanding when one partner doesn’t tell the other partner or accounts payable personnel about selecting a new long- distance service. This is especially true when it is the other person who reviews or pays the bills. The xxxx-paying partner or accounts payable representative sees a new service provider name and thinks something is wrong. Please ask your customers to inform the appropriate persons within the company about changing service providers. • Signing someone up just to “get the sale” or reach a qualification (i.e., Minimum Requirements) or Commission Tier. • Signing someone up, without the Customer’s knowledge, as a result of spending a lot of time with a company decision-maker and assuming that the person would be satisfied with the Services for the company.

COMMON CAUSES OF SLAMMING OR CRAMMING. Incorrect telephone number on submitted Letters of Agency (“LOAs”) – means that incorrect telephone number isswitched without thecustomer’swrittenconsentthe customer’s writtenconsent. • The submitted LOA is illegible and directly causes the person that keys the order into the system to enter the wrong name and/or phone number. • The person who “authorized” switching service providers really didn’t have the authority to make the switch. Sometimes receptionists, secretaries or assistants authorize a switch to qualify for some sort of premium or other inducement. • A simple misunderstanding when one partner doesn’t tell the other partner or accounts payable personnel about selecting a new long- long-distance service. This is especially true when it is the other person who reviews or pays the bills. The xxxx-paying partner or accounts payable representative sees a new service provider name and thinks something is wrong. Please ask your customers to inform the appropriate persons within the company about changing service providers. • Signing someone up just to “get the sale” or reach a qualification (i.e., Minimum Requirements) or Commission Tier. • Signing someone up, without the Customer’s knowledge, as a result of spending a lot of time with a company decision-maker and assuming that the person would be satisfied with the Services for the company.

COMMON CAUSES OF SLAMMING OR CRAMMING. Incorrect telephone number on submitted Letters of Agency (“LOAs”) – means that incorrect telephone number isswitched without thecustomer’swrittenconsentthe customer’s writtenconsent. • The submitted LOA is illegible and directly causes the person that keys the order into the system to enter the wrong name and/or phone number. • The person who “authorized” switching service providers really didn’t have the authority to make the switch. Sometimes receptionists, secretaries or assistants authorize a switch to qualify for some sort of premium or other inducement. • A simple misunderstanding when one partner doesn’t tell the other partner or accounts payable personnel about selecting a new long- long-distance service. This is especially true when it is the other person who reviews or pays the bills. The xxxxbill-paying partner or accounts payable representative sees a new service provider name and thinks something is wrong. Please ask your customers to inform the appropriate persons within the company about changing service providers. • Signing someone up just to “get the sale” or reach a qualification (i.e., Minimum Requirements) or Commission Tier. • Signing someone up, without the Customer’s knowledge, as a result of spending a lot of time with a company decision-maker and assuming that the person would be satisfied with the Services for the company.

COMMON CAUSES OF SLAMMING OR CRAMMING. Incorrect telephone number on submitted Letters of Agency (“LOAs”) – means that incorrect telephone number isswitched without thecustomer’swrittenconsentthecustomer’s writtenconsent. • The submitted LOA is illegible and directly causes the person that keys the order into the system to enter the wrong name and/or phone numberphonenumber. • The person who “authorized” switching service providers really didn’t have the authority to make the switch. Sometimes receptionists, secretaries or assistants authorize a switch to qualify for some sort of premium or other inducement. • A simple misunderstanding when one partner doesn’t tell the other partner or accounts payable personnel about selecting a new long- long-distance service. This is especially true when it is the other person who reviews or pays the bills. The xxxx-paying partner or accounts payable representative sees a new service provider name and thinks something is wrong. Please ask your customers to inform the appropriate persons within the company about changing service providersserviceproviders. • Signing someone Signingsomeone up just to “get the sale” or reach a qualification (i.e.qualification(i.e., Minimum Requirements) or Commission Tier. • Signing someone up, without the Customer’s knowledge, as a result of spending a lot of time with a company decision-maker and assuming that the person would be satisfied with the Services for the company.

COMMON CAUSES OF SLAMMING OR CRAMMING. Incorrect telephone number on submitted Letters of Agency (“LOAs”) – means that incorrect telephone number isswitched without thecustomer’swrittenconsentthe customer’s written consent. • The submitted LOA is illegible and directly causes the person that keys the order into the system to enter the wrong name and/or phone number. • The person who “authorized” switching service providers really didn’t have the authority to make the switch. Sometimes receptionists, secretaries or assistants authorize a switch to qualify for some sort of premium or other inducement. • A simple misunderstanding when one partner doesn’t tell the other partner or accounts payable personnel about selecting a new long- long-distance service. This is especially true when it is the other person who reviews or pays the bills. The xxxxbill-paying partner or accounts payable representative sees a new service provider name and thinks something is wrong. Please ask your customers to inform the appropriate persons within the company about changing service providers. • Signing someone up just to “get the sale” or reach a qualification (i.e., Minimum Requirements) or Commission Tier. • Signing someone up, without the Customer’s knowledge, as a result of spending a lot of time with a company decision-maker and assuming that the person would be satisfied with the Services for the company.