Common use of Communication Standard Clause in Contracts

Communication Standard. Provider will communicate in an effective, timely and appropriate fashion with the member, Purchaser, IDT staff and natural supports as measured by the following criteria/evidence of compliance: a. Change in Condition/Hospitalization. Provider will promptly report any change in member’s condition, injury, illness, hospitalization, and deterioration to Purchaser. A change in condition that does not require an additional Service Authorization may be reported by phone during normal business hours to a representative of the member’s care management team or the on-call worker of the Purchaser. If the member is hospitalized or if the change in condition necessitates, or might necessitate, additional or different services to be authorized by the Purchaser or an increase or decrease in the level or hours of care, the Provider shall immediately call the Purchaser at 0-000-000-0000 b. Licensure, Reviews and Citations. Provider will notify the Purchaser of any licensure visits, reviews, and/or citation within three (3) business days;