Common use of COMPLIANCE AND PENALTIES Clause in Contracts

COMPLIANCE AND PENALTIES. WE WORK BETTER TOGETHER. • CampusKey students can report any fault or non- compliance of the CampusKey Community Guidelines to their CampusKey team by: o Calling the 24/7 Call-us-anytime number or o Visiting your CampusKey team at your campus reception. • On receipt of any complaints, CampusKey will investigate each complaint thoroughly. Should the complaint be valid, the following steps will be followed: o 1st transgression: Impose a fine of R500. o 2nd transgression: Impose a fine of R1,000 o 3rd transgression: Impose a fine of R1,500 o 4th transgression: CampusKey will terminate the Agreement in accordance with clause 14 of the Agreement. • CampusKey will charge the fine to the student’s monthly account. • If CampusKey, in its sole discretion, believes any transgression of the Community Guidelines is of such a serious nature that it constitutes a breach of the Service and Residence Agreement, without any previous complaints having been lodged against the student, CampusKey may terminate the Service and Residence Agreement and/or take such legal steps as CampusKey deems fit. 2019 PAGE 12

COMPLIANCE AND PENALTIES. WE WORK BETTER TOGETHER. • CampusKey students can report any fault or non- compliance of the CampusKey Community Guidelines to their CampusKey team by: o Calling the 24/7 Call-us-anytime number or o Visiting your CampusKey team at your campus reception. • On receipt of any complaints, CampusKey will investigate each complaint thoroughly. Should the complaint be valid, the following steps will be followed: o 1st transgression: Impose a fine of R500. o 2nd transgression: Impose a fine of R1,000 o 3rd transgression: Impose a fine of R1,500 o 4th transgression: CampusKey will terminate the Agreement in accordance with clause 14 of the Agreement. • CampusKey will charge the fine to the student’s monthly account. • CampusKey will notify the Resident’s parent/guarantor of the transgression. • If CampusKey, in its sole discretion, believes any transgression of the Community Guidelines is of such a serious nature that it constitutes a breach of the Service and Residence Agreement, without any previous complaints having been lodged against the student, CampusKey may terminate the Service and Residence Agreement and/or take such legal steps as CampusKey deems fit. 2019 PAGE 122022

COMPLIANCE AND PENALTIES. WE WORK BETTER TOGETHER. • CampusKey students can report any fault or non- compliance of the CampusKey Community Guidelines to their CampusKey team by: o Calling the 24/7 Call-us-anytime number or o Visiting your CampusKey team at your campus reception. • On receipt of any complaints, CampusKey will investigate each complaint thoroughly. Should the complaint be valid, the following steps will be followed: o 1st transgression: Impose a fine of R500. o 2nd transgression: Impose a fine of R1,000 o 3rd transgression: Impose a fine of R1,500 o 4th transgression: CampusKey will terminate the Agreement in accordance with clause 14 of the Agreement. • CampusKey will charge the fine to the student’s monthly account. • CampusKey will notify the Resident’s parent/guarantor of the transgression. • If CampusKey, in its sole discretion, believes any transgression of the Community Guidelines is of such a serious nature that it constitutes a breach of the Service and Residence Agreement, without any previous complaints having been lodged against the student, CampusKey may terminate the Service and Residence Agreement and/or take such legal steps as CampusKey deems fit. 2019 PAGE 122021