Comply with PayPal's shipping. requests in a timely manner, if you’re filing a Significantly Not as Described claim. PayPal may require you, at your expense, to ship the item back to the seller, to PayPal or to a third party (which will be specified by PayPal) and to provide proof of delivery. Proof of delivery means: For transactions that total less than $750 U.S. dollars (or the foreign currency threshold in the table below), confirmation that can be viewed online and includes the delivery address showing at least city/state or zip code, delivery date, and the identity of the shipping company you used. For transactions that total $750 U.S. dollars (or the foreign currency threshold in the table below) or more, you must provide signature confirmation of delivery. Signature confirmation foreign currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Canadian Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish Zloty: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Step 5: PayPal will make a decision (including automatically closing any dispute or claim), in its sole discretion, based on the coverage and eligibility requirements set forth above, any additional information provided during the online dispute resolution process or any other information PayPal deems relevant and appropriate under the circumstances. Note that when you are making Digital Goods Micropayments Purchases, there are special rules that apply and that include pre-determined thresholds where we may, at our discretion, reverse the transaction without requiring you to take further action. We may limit the number of automatic reversals that you benefit from, but, even if that is the case, you will still be able to follow PayPal's standard dispute resolution processes described above.
Appears in 3 contracts
Samples: Paypal Account User Agreement, Paypal Account User Agreement, Paypal Account User Agreement
Comply with PayPal's shipping. requests in a timely manner, if you’re filing a Significantly Not as Described claim. PayPal may require you, at your expense, to ship the item back to the seller, to PayPal or to a third party (which will be specified by PayPal) and to provide proof of delivery. Proof of delivery means: For transactions that total less than $750 U.S. dollars (or the foreign currency threshold in the table below), confirmation that can be viewed online and includes the delivery address showing at least city/state or zip code, delivery date, and the identity of the shipping company you used. For transactions that total $750 U.S. dollars dollar (or the foreign currency threshold in the table below) or more, you must provide signature confirmation of delivery. Signature confirmation foreign currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Canadian Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish ZlotyZlotych: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Step 5: PayPal will make a final decision (including automatically closing any dispute or claim), in its sole discretion, based on the coverage and eligibility requirements set forth above, any additional information provided during the online dispute resolution process or any other information PayPal deems relevant and appropriate under the circumstances. Note that when you are making Digital Goods Micropayments Purchases, there are special rules that apply and that include pre-determined thresholds where we may, at our discretion, reverse the transaction without requiring you to take further action. We may limit the number of automatic reversals that you benefit from, but, even if that is the case, you will still be able to follow PayPal's standard dispute resolution processes described above.
Appears in 1 contract
Comply with PayPal's shipping. requests in a timely manner, if you’re filing a Significantly Not as Described claim. PayPal may require you, at your expense, to ship the item back to the seller, to PayPal or to a third party (which will be specified by PayPal) and to provide proof of delivery. Proof of delivery means: • For transactions that total less than $750 U.S. dollars (or the foreign currency threshold in the table below), confirmation that can be viewed online and includes the delivery address showing at least city/state or zip code, delivery date, and the identity of the shipping company you used. • For transactions that total $750 U.S. dollars dollar (or the foreign currency threshold in the table below) or more, you must provide signature confirmation of delivery. Signature confirmation foreign currency thresholds Currency Transaction value Currency Transaction value Australian Dollar: 850 AUD New Zealand Dollar: 950 NZD Brazilian Real: 1,750 BRL Norwegian Krone: 4,600 NOK Canadian Dollar: 850 CAD Philippine Peso: 34,000 PHP Czech Koruna: 15,000 CZK Polish ZlotyZlotych: 2,300 PLN Danish Krone: 4,100 DKK Russian Xxxxx: 48,000 RUB Euro: 000 XXX Xxxxxxxxx Dollar: 950 SGD Hong Kong Dollar: 6,000 HKD Swedish Krona: 4,950 SEK Hungarian Forint: 170,000 HUF Swiss Franc: 000 XXX Xxxxxxx Shekel: 2,700 ILS Taiwan New Dollar: 23,000 TWD Japanese Yen: 77,000 JPY Thai Baht: 24,500 THB Malaysian Ringgit: 3,100 MYR U.K. Pounds Sterling: 450 GBP Mexican Peso: 10,000 MXN U.S. Dollar: 750 USD Step 5: PayPal will make a final decision (including automatically closing any dispute or on your claim), in its sole discretion, based on the coverage and eligibility requirements set forth above, any additional information provided during the online dispute resolution process or any other information PayPal deems relevant and appropriate under the circumstances. Note that when you are making Digital Goods Micropayments Purchases, there are special rules that apply and that include pre-determined thresholds where we may, at our discretion, reverse the transaction without requiring you to take further action. We may limit the number of automatic reversals that you benefit from, but, even if that is the case, you will still be able to follow PayPal's standard dispute resolution processes described above. Dispute with us or your card issuer If you used a debit or credit card as the payment method for a transaction through your PayPal account and you are dissatisfied with the transaction, you may be entitled to dispute the transaction with your card issuer. Your rights with your card issuer, if they apply, may be broader than those available to you under PayPal’s Purchase Protection program. For example, if you dispute a transaction with your card issuer, you may be able to recover amounts you paid for unsatisfactory items even if they don’t qualify for protection under a Significantly Not as Described claim with us. You must choose whether to pursue a dispute with PayPal under our Purchase Protection program, or to pursue the dispute with your card issuer. You can’t do both at the same time or recover your money from both PayPal and your card issuer. If you pursue a dispute/claim with us and you also pursue a dispute for the same transaction with your card issuer, we’ll close your dispute/claim with us. This won’t affect the dispute process with your card issuer. In addition, if you pursue a dispute with your card issuer, you cannot pursue a dispute/claim with us later. If you choose to dispute a transaction with PayPal and we decide against you, you can seek to pursue the dispute with your card issuer later. If PayPal does not make a final decision on your claim until after your card issuer's deadline for filing a dispute, and because of our delay you recover less than the full amount you would have been entitled to recover from the card issuer, we will reimburse you for the remainder of your loss (minus any amount you have already recovered from the seller or your card issuer). Before contacting your card issuer or filing a dispute with PayPal, you should contact the seller to attempt to resolve your issue in accordance with the seller’s return policy.
Appears in 1 contract
Samples: User Agreement
