Common use of Component Usage Reporting Clause in Contracts

Component Usage Reporting. Component utilization reports are made available to Customer in the form of a graph. These component utilization graphs will be updated based on SNMP polling of the Customer Router. Customer graphs will be updated every five (5) minutes and each value will be an average reflecting the previous five (5) minutes. This feature will require the installation of additional software on the Customer Router and requires remote network access to this software running on the Customer Router. Customer is responsible for working with LightEdge to ensure that the software can be successfully installed on the Customer Router and that this software responds properly to component tests. This feature is subject to compatible SNMP OID. If SNMP OID is not available then component usage reporting may not be possible. This feature includes reporting on up to five (5) components. Additional tests may be available at additional cost.

Appears in 2 contracts

Samples: Managed Device Support Service Agreement, Managed Device Support Service Agreement

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Component Usage Reporting. Component utilization reports are made available to Customer in the form of a graph. These component utilization graphs will be updated based on SNMP polling of the Customer RouterSwitch. Customer graphs will be updated every five (5) minutes and each value will be an average reflecting the previous five (5) minutes. This feature will require the installation of additional software on the Customer Router Switch and requires remote network access to this software running on the Customer RouterSwitch. Customer is responsible for working with LightEdge to ensure that the software can be successfully installed on the Customer Router Switch and that this software responds properly to component tests. This feature is subject to compatible SNMP OID. If SNMP OID is not available then than component usage reporting may not be possible. This feature includes reporting on up to five (5) components. Additional tests may be available at additional cost.

Appears in 2 contracts

Samples: Managed Device Support Service Agreement, Managed Device Support Service Agreement

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