Common use of ConnectWise Administrator Clause in Contracts

ConnectWise Administrator. Client agrees to appoint at least one administrator and a backup administrator that shall serve as ConnectWise’s primary contact for assurance and services (“ConnectWise Administrator”). Client agrees that these ConnectWise Administrators will complete the necessary coursework to comply with our then-current requirements for the ConnectWise Administrator designation. ConnectWise will rely on all oral and written orders and instructions issued by these ConnectWise Administrators, including without limitation, instructions to initiate work and incur expenses on your account. Client may select and reassign ConnectWise Administrators, provided that any replacement meets the then-current requirements for the ConnectWise Administrator designation. Provided that Client is current on payment of all Assurance fees ConnectWise will provide basic support to Client’s ConnectWise Administrator(s) at no additional costs, except if Client’s support usage surpasses the top 2% of companies in your company demographic, which is exclusive of implementation support time and generally 25 hours of annual support. Client’s ConnectWise Administrator and ConnectWise will mutually determine corrective actions.

ConnectWise Administrator. Client agrees to appoint at least one administrator and a backup administrator that shall serve as ConnectWise’s primary contact for assurance and services (“ConnectWise Administrator”). Client agrees that these ConnectWise Administrators will complete the necessary coursework to comply with our then-current requirements for the ConnectWise Administrator designation. ConnectWise will rely on all oral and written orders and instructions issued by these ConnectWise Administrators, including without limitation, instructions to initiate work and incur expenses on your account. Client may select and reassign ConnectWise Administrators, provided that any replacement meets the then-current requirements for the ConnectWise Administrator designation. Provided that Client is current on payment of all Assurance fees ConnectWise will provide basic support to Client’s ConnectWise Administrator(s) at no additional costs, except if Client’s support usage surpasses the top 2% of companies in your company demographic, which is exclusive of implementation support time and generally 25 twenty-five (25) hours of annual support. Client’s ConnectWise Administrator and ConnectWise will mutually determine corrective actions.