Common use of Contacting Community Health Options Member Services Clause in Contracts

Contacting Community Health Options Member Services. Community Health Options’ Member Services Associates are available to assist Members in the resolution of complaints. If you have a complaint, we recommend that you contact a Member Services Associate before filing an Appeal. Sometimes, an issue is caused by a minor error or problem that can be resolved by a Member Services Associate without having to go through the Appeal process. You may file an Appeal at any time. You may make a complaint by calling Member Services You can also make a written complaint by mailing or faxing it to: Community Health Options Attn: Member Services Mail Stop 100 P.O. Box 1121 Lewiston, ME 04243 Fax: 207‐402‐3745 After we receive your complaint, a Member Services Associate will look into it and respond. Please contact Member Services if you have questions. Community Health Options will respond to you as quickly as we can. Most complaints can be investigated and responded to within 30 days. If you disagree with our response, you may be able to file an Appeal. If you are not satisfied with the results of your Complaint or Appeal, you have the right to submit a complaint to the Maine Bureau of Insurance: Maine Bureau of Insurance 00 Xxxxx Xxxxx Xxxxxxx Xxxxxxx, XX 00000 Telephone: 1‐800‐300‐5000 (within Maine) or 1‐207‐624‐8475 (outside Maine)

Contacting Community Health Options Member Services. Community Health Options’ Member Services Associates are available to assist Members in the resolution of complaints. If you have a complaint, we recommend that you contact a Member Services Associate before filing an Appeal. Sometimes, an issue is caused by a minor error or problem that can be resolved by a Member Services Associate without having to go through the Appeal process. You may file an Appeal a complaint at any time. You may make a complaint by calling Member Services Services. You can also make a written complaint by mailing or faxing it to: Community Health Options Attn: Member Services Mail Stop 100 P.O. Box 1121 Lewiston, ME 04243 Fax: 207‐402‐3745 000-000-0000 After we receive your complaint, a Member Services Associate will look into it and respond. Please contact Member Services if you have questions. Community Health Options will respond to you as quickly as we can. Most complaints can be investigated and responded to within 30 days. If you disagree with our response, you may be able to file an Appeal. If you are not satisfied with the results of your Complaint or Appeal, you have the right to submit a complaint to the Maine Bureau of Insurance: SAMPLE Maine Bureau of Insurance 00 Xxxxx Xxxxx Xxxxxxx Xxxxxxx, XX 00000 Telephone: 1‐800‐300‐5000 0-000-000-0000 (within Maine) or 1‐207‐624‐8475 0-000-000-0000 (outside Maine)

Contacting Community Health Options Member Services. Community Health Options’ Member Services Associates are available to assist Members in the resolution of complaints. If you have a complaint, we recommend that you contact a Member Services Associate before filing an Appeal. Sometimes, an issue is caused by a minor error or problem that can be resolved by a Member Services Associate without having to go through the Appeal process. You may file an Appeal at any time. You may make a complaint by calling Member Services Services. You can also make a written complaint by mailing or faxing it to: Community Health Options Attn: Member Services Mail Stop 100 P.O. Box 1121 Lewiston, ME 04243 Fax: 207‐402‐3745 After we receive your complaint, a Member Services Associate will look into it and respond. Please contact Member Services if you have questions. Community Health Options will respond to you as quickly as we can. Most complaints can be investigated and responded to within 30 days. If you disagree with our response, you may be able to file an Appeal. If you are not satisfied with the results of your Complaint or Appeal, you have the right to submit a complaint to the Maine Bureau of Insurance: Maine Bureau of Insurance 00 Xxxxx Xxxxx Xxxxxxx Xxxxxxx, XX 00000 Telephone: 1‐800‐300‐5000 (within Maine) or 1‐207‐624‐8475 (outside Maine)

Contacting Community Health Options Member Services. SAMPLE Community Health Options’ Member Services Associates are available to assist Members in the resolution of complaints. If you have a complaint, we recommend that you contact a Member Services Associate before filing an Appeal. Sometimes, an issue is caused by a minor error or problem that can be resolved by a Member Services Associate without having to go through the Appeal process. You may file an Appeal a complaint at any time. You may make a complaint by calling Member Services Services. You can also make a written complaint by mailing or faxing it to: Community Health Options Attn: Member Services Mail Stop 100 P.O. Box 1121 Lewiston, ME 04243 Fax: 207‐402‐3745 000-000-0000 After we receive your complaint, a Member Services Associate will look into it and respond. Please contact Member Services if you have questions. Community Health Options will respond to you as quickly as we can. Most complaints can be investigated and responded to within 30 days. If you disagree with our response, you may be able to file an Appeal. If you are not satisfied with the results of your Complaint or Appeal, you have the right to submit a complaint to the Maine Bureau of Insurance: Maine Bureau of Insurance 00 Xxxxx Xxxxx Xxxxxxx Xxxxxxx, XX 00000 Telephone: 1‐800‐300‐5000 0-000-000-0000 (within Maine) or 1‐207‐624‐8475 0-000-000-0000 (outside Maine)